How long for Reman Motor?
Cruiser
Joined: Oct 2008
Posts: 138
Likes: 0
I took the tour and saw all the old engines lined up to worked on. Only a few guys working on them that day. It looked like a layed back kind of job to me. Lots of auto machining going on with someone walking around waiting for something to put together. Very cool stuff.
Tour only took a couple of hours.
T
Tour only took a couple of hours.
T
Road Captain
Joined: Nov 2009
Posts: 535
Likes: 3
From: Texas
Typical turn around is two weeks from the point the dealer has the motor picked up by conway. BTW H-D customer service telling you the dealer sent it to the wrong address is BS and is just H-D throwing your dealer under the bus. Having done multiple remans, all I have to do as the dealer is call conway and tell them I have a reman that needs to be picked up. The BOL is automatically filled out by the MOCO and Conway.
H-D is a trainwreck with all the moving they are doing.
H-D is a trainwreck with all the moving they are doing.
Thread Starter
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Cruiser
Joined: Feb 2008
Posts: 180
Likes: 0
From: The Woodlands Texas
Pc PaiN the dealer is the one who stated they sent it to the wrong address. Not HD. I'm not sure who is wrong about what. I guess I'll find out after I finally get my engine back. Pc PaiN do you know which parts are remaned and which are reused I'm still trying to get this information.
Jerry
Jerry
Had an engine remaned about a year ago under warranty. It was a little less than 3 weeks from the time it was shipped out til it arrived back in the shop.
It is NOT a new engine. It is a Re-manufactured engine. They go through your engine and anything that is not up to spec is replaced.
It is NOT a new engine. It is a Re-manufactured engine. They go through your engine and anything that is not up to spec is replaced.
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DKCustomProducts.com
DKCustomProducts.com
Seasoned HDF Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
I think the Re-man info is in the parts catalog.
Last edited by 1flhtk4me; Feb 18, 2011 at 07:25 AM.
Ultimate HDF Member
Joined: Jun 2009
Posts: 6,932
Likes: 4
From: 46th State, USA
That's a pretty good indicator that there are so many replacement motors being built, they can't keep up. They're probably using the same labor to build new motors as they are remanufactured motors.
Road Captain
Joined: Nov 2009
Posts: 535
Likes: 3
From: Texas
Pc PaiN the dealer is the one who stated they sent it to the wrong address. Not HD. I'm not sure who is wrong about what. I guess I'll find out after I finally get my engine back. Pc PaiN do you know which parts are remaned and which are reused I'm still trying to get this information.
Jerry
Jerry
What dealer are you using down in the woodlands? If your dealer says that they sent it to the wrong address that seems weird to me. Like I said, we don't address anything. I'm wondering if someone dropped the ball on crating the engine and scheduling the pick up.
Either way you should be happy when you finally get it back. I have sent some serious train wrecks in for repair that came back looking brand new and running brand new. Not to mention they are building them now with the tensioner / oil pump upgrade in them.
Cruiser
Joined: Apr 2006
Posts: 111
Likes: 0
From: South euclid ohio-east side of Cleveland Ohio
Leroy do you know if with the reman program, the entire engine is replace or just certain parts. I get different information from different people. I have ask the dealer for paperwork from HD stating exactly what is done. I'm told the dealer can't supply that till the engine arrives.
I'm getting a little crazy not riding since I ride the bike almost everyday and I think I'll check out the rental bike for a few days, since it looks like they owe me.
Jerry
I'm getting a little crazy not riding since I ride the bike almost everyday and I think I'll check out the rental bike for a few days, since it looks like they owe me.
Jerry
I called customer service and gave her my bikes VIN # and she put me on hold, calling engine reman dept I guess. She stated I had a complete new engine, as that is what they have been doing since Aug 2010.
I called Pilgrim Road Menomonee Falls, WI W. 156 N. 9000 Pilgrim Road Menomonee Falls, WI 53051 (+1) 262 502 8000 where the engines are built but didn't get an aswer. I will call monday to see if ALL are new or just certain ones.
Leroy
Ps Can you upgrade on your dime for example 88'' to a 95''? as the service dept.
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Road Captain
Joined: Aug 2007
Posts: 527
Likes: 0
From: Eugene, Oregon
In the 2011 parts catalog, it lists upgrade options, but not what it'll cost you.
You CAN upgrade your existing motor from an 88" to a 95" motor.
Certain after-market parts, if installed when the motor gets shipped out, will be replaced with factory parts. This includes things like cams & pushrods. The finish is bead/sand blasted clean, and re-finished with your choice of raw, polished or black. any file marks will doubtlessly have been scoured away.
I'm seriously considering having this done to my '99 Twinkie, but, if possible, I'll also have them swap out the Magnetti-Marelli EFI to the Delphi. Probably repaint the tins at the same time. Cheaper than buying a whole new bike...
You CAN upgrade your existing motor from an 88" to a 95" motor.
Certain after-market parts, if installed when the motor gets shipped out, will be replaced with factory parts. This includes things like cams & pushrods. The finish is bead/sand blasted clean, and re-finished with your choice of raw, polished or black. any file marks will doubtlessly have been scoured away.
I'm seriously considering having this done to my '99 Twinkie, but, if possible, I'll also have them swap out the Magnetti-Marelli EFI to the Delphi. Probably repaint the tins at the same time. Cheaper than buying a whole new bike...
Stage II
Joined: Feb 2011
Posts: 2
Likes: 0
Yet another disappointment for me about Harely. Bought a new bagger in 97, rode it very little, has about 10,000 miles on it.....chewed up the pinion gear, oil pump and kicked out the tapered main bearing.....no reason for that to have ever happend as well as this bike has been taken care of.
Anyway, after doing all the research and talking with all the experts, the reman program was the way I elected to go. Big Money for me. Not an easy decision. But, pushed the button and delivered the bike to the dealer of choice (after "interviewing" four dealers within an hour of my house).....on 2/10/11. Clear understanding it was going have the engine out and shipped in a "couple of days'
Just spoke witht the service manager (It is now 2/22) and he said it was all crated up and ready to go.......the whole damn thing is going to take over a month.......no where else can a company or a set of company reps (dealers) conduct business like this. It is just wrong. Why are so many Harley shops and the Company themselves so cavalier about someone spending thousands of dollars of their hard earned money and not really delivering a quality product or quality service...???
Anyway, after doing all the research and talking with all the experts, the reman program was the way I elected to go. Big Money for me. Not an easy decision. But, pushed the button and delivered the bike to the dealer of choice (after "interviewing" four dealers within an hour of my house).....on 2/10/11. Clear understanding it was going have the engine out and shipped in a "couple of days'
Just spoke witht the service manager (It is now 2/22) and he said it was all crated up and ready to go.......the whole damn thing is going to take over a month.......no where else can a company or a set of company reps (dealers) conduct business like this. It is just wrong. Why are so many Harley shops and the Company themselves so cavalier about someone spending thousands of dollars of their hard earned money and not really delivering a quality product or quality service...???
Last edited by p73911t; Feb 22, 2011 at 10:29 AM.