Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Samson slip ons

Thread Tools
 
Search this Thread
 
Old Jul 1, 2011 | 07:30 AM
  #1  
randy1352's Avatar
randy1352
Thread Starter
|
Intermediate
Joined: May 2010
Posts: 29
Likes: 0
From: Southern Ohio
Default Samson slip ons

Has anyone else had a problem with their products turning color after a short time? I put the ovals on my 2011 ultra, no intake changes and after about 400 miles the right side turned gold. I talked to Jessica at samson gave her my number 5 days ago she still hasnt called me back. What shoud I do. At $1.00 a mile I cant afford their products.
 
Reply
Old Jul 1, 2011 | 01:55 PM
  #2  
Samson_info's Avatar
Samson_info
Former Sponsor
Joined: May 2010
Posts: 271
Likes: 0
Default

Hello randy1352,
Please give us another call and we will take care of you right away.
thank you,
JR
 
Reply
Old Jul 1, 2011 | 03:01 PM
  #3  
randy1352's Avatar
randy1352
Thread Starter
|
Intermediate
Joined: May 2010
Posts: 29
Likes: 0
From: Southern Ohio
Default

I talked to Jenifer and all will be taken care of. I will repost with results. Thank you for your response.
 
Reply
Old Jul 1, 2011 | 03:28 PM
  #4  
frozensoul's Avatar
frozensoul
Road Master
Joined: Aug 2008
Posts: 973
Likes: 0
From: illinois
Default

now thats some customer service!
 
Reply
Old Jul 16, 2011 | 11:36 AM
  #5  
randy1352's Avatar
randy1352
Thread Starter
|
Intermediate
Joined: May 2010
Posts: 29
Likes: 0
From: Southern Ohio
Default

I have contacted them two more times and still haven't done what they said they would do. I was waiting so I could post good results but looks like this will be the results.
 
Reply
Old Jul 17, 2011 | 09:32 AM
  #6  
randy1352's Avatar
randy1352
Thread Starter
|
Intermediate
Joined: May 2010
Posts: 29
Likes: 0
From: Southern Ohio
Default

I wiil keep after them until they can tell me why they havent done as they said they would.I believe I have waited a reasonable amount of time.I gave Jenifer my #to call if she needed too. I guess they just tell you what they think you would like to here and then ignor the situation. As you all can read in their inital response they acted as if they really cared about customer service.I guess im just a little fish in the big pond. Believe me 20 years in the Marine Corps compells me to never give up. And always keep the score even.So at this point its more being wronged than being screwed. And to my other brothers. So mote it be!!
 
Reply
Old Jul 18, 2011 | 07:09 AM
  #7  
randy1352's Avatar
randy1352
Thread Starter
|
Intermediate
Joined: May 2010
Posts: 29
Likes: 0
From: Southern Ohio
Default

Bump to top
 
Reply
Old Jul 18, 2011 | 07:23 AM
  #8  
dnitram's Avatar
dnitram
Road Master
Joined: Jun 2006
Posts: 812
Likes: 0
From: Jaw-Jaw (Near The BIG Chicken!)
Angry Lot Of Folks On The Forum - Lots Watching...

Originally Posted by Samson_info
Hello randy1352,
Please give us another call and we will take care of you right away.
thank you,
JR
There are a LOT of folks on this forum and a LOT that watch for exactly this sort of thing in making a decision which suppliers to do business with. Forum sponsor or not, JR and Samson need to step up to the plate and do what they said they'd do. I'm in the market for pipes myself and the way they're treating you sure helps me to eliminate Samson from my "short" list of suppliers.

Promising and NOT delivering is worse than ignoring you.
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Times Harley-Davidson Chucked Tradition Out the Window

 Verdad Gallardo
story-1

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-2

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-4

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-5

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-6

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-7

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-8

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-9

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
Old Jul 18, 2011 | 08:11 AM
  #9  
sparky_mo's Avatar
sparky_mo
Club Member
Joined: Nov 2005
Posts: 955
Likes: 2
From: Missouri
Default

Stay after them. I had the same problem but I did get several thousand on mine before the right one turned. Maybe they will make good on yours since you only have a few hundred miles on them. They didn't on mine. Kind of a long story but dealer made good on mine since I bought the pipes through them. Samson would not deal with the dealer though. I had to pay for new pipes and dealer reimbursed me. Good luck with Samson!
 
Reply
Old Jul 18, 2011 | 08:42 AM
  #10  
randy1352's Avatar
randy1352
Thread Starter
|
Intermediate
Joined: May 2010
Posts: 29
Likes: 0
From: Southern Ohio
Default

Originally Posted by sparky_mo
Stay after them. I had the same problem but I did get several thousand on mine before the right one turned. Maybe they will make good on yours since you only have a few hundred miles on them. They didn't on mine. Kind of a long story but dealer made good on mine since I bought the pipes through them. Samson would not deal with the dealer though. I had to pay for new pipes and dealer reimbursed me. Good luck with Samson!
Sorry to hear that you had a bad experiance also.I am not trying to get something for nothing.I first contacted them and was pretty much told to bad also.After posting here they decided to say they would help me.I thougt 400 miles was an indication of faulty chrome or something.Its become more of an issue now to make sure nobody else on here has the SAMSON EXAUST experiance you and I have had. At this point I doubt I even put their product back on something I love so mucht.Mabey on the other hand I should put them back on and ride with them to Sturgis. Bet they will really look good when I get there and park next to them and advertise a little.Ive already excepted the fact that I made a $400.00 mistake.
 
Reply



All times are GMT -5. The time now is 05:38 PM.

story-0
7 Times Harley-Davidson Chucked Tradition Out the Window

Slideshow: Harley-Davidson built its reputation on nostalgia, but every so often, the company took a hard left turn into the future.

By Verdad Gallardo | 2026-05-20 11:18:19


VIEW MORE
story-1
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-2
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-3
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-4
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-5
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-6
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-7
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-8
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-9
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE