Fuelmoto Support
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Road Master
Joined: Sep 2007
Posts: 929
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Fuelmoto Support
These guys are awesome, just got off the phone with Keith because I had some pinging and as soon as I checked my email I had a new map waiting! Great service after the sale!
BTW, I'm running their 3.5" Jackpot slip ons with their PC-V and the other stage one stuff. Another friend of mine just set up his Ultra with the same stuff and he loves it too.
BTW, I'm running their 3.5" Jackpot slip ons with their PC-V and the other stage one stuff. Another friend of mine just set up his Ultra with the same stuff and he loves it too.
Road Master
Joined: Jul 2010
Posts: 1,042
Likes: 86
From: Centeral Coast, California
Same here. Not too long ago there was a thread in which they were being ripped on pretty bad. May or may not have been justified, but I sure couldn't relate to it. I've had to wait 2-3 days for a new map after emailing, but they've always followed up, and I planned in advance so that the wait wasn't problematic. I've even asked a couple of questions that the answeres would be completely obvious to any thinking person, and they've always answered patiently, after which I'd slap myself for not thinking it through. I like them, and will give them business in the future when I can use them.
Cruiser
Joined: Nov 2010
Posts: 175
Likes: 0
These guys are awesome, just got off the phone with Keith because I had some pinging and as soon as I checked my email I had a new map waiting! Great service after the sale!
BTW, I'm running their 3.5" Jackpot slip ons with their PC-V and the other stage one stuff. Another friend of mine just set up his Ultra with the same stuff and he loves it too.
BTW, I'm running their 3.5" Jackpot slip ons with their PC-V and the other stage one stuff. Another friend of mine just set up his Ultra with the same stuff and he loves it too.
JackL
These guys are awesome, just got off the phone with Keith because I had some pinging and as soon as I checked my email I had a new map waiting! Great service after the sale!
BTW, I'm running their 3.5" Jackpot slip ons with their PC-V and the other stage one stuff. Another friend of mine just set up his Ultra with the same stuff and he loves it too.
BTW, I'm running their 3.5" Jackpot slip ons with their PC-V and the other stage one stuff. Another friend of mine just set up his Ultra with the same stuff and he loves it too.
__________________
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
Tourer
Joined: Aug 2008
Posts: 438
Likes: 6
From: Kamloops BC
Yup a fan here as well. Have bought a few PC-V's, cam sets etc for both the Dyna and most recently my SG. Just as I bought my SG a friend discovered he had a real lean condition on his 07 Fugly. Made a call and the boys confirmed what I had thought that the 08 Dyna PC was same unit as buddies RG.
Asked what he had, and within a half hr had a different map to load so buddy could try out the PC (which cured his problem btw
)
So big thanks from Canada too !!
Asked what he had, and within a half hr had a different map to load so buddy could try out the PC (which cured his problem btw
)So big thanks from Canada too !!
Tourer
Joined: Mar 2011
Posts: 464
Likes: 3
From: Indiana
I agree with everybody how good the support is. I bought a used retro pc-v here in the classifieds that was bought from fuelmoto, and emailed jamie and he sent me a map for my setup, no questions asked. Service beyond the the original buyer!
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Extreme HDF Member
Joined: Sep 2005
Posts: 11,615
Likes: 50
From: Baton Rouge, LA
It's a fact that no matter how conscientious you are, you will not avoid one in 100 that will give you a hard time without justification, and Fuel Moto found it in spades with this guy. It's just a fact of life you must live with in the retail business. He promised to splash his story all over the Internet and I've been waiting for him to post on other forums so I can expose his BS. So far he seems to have disappeared back into the woodwork, however.
Last edited by iclick; Jul 25, 2011 at 09:19 PM.
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Advanced
Joined: Jul 2009
Posts: 53
Likes: 0
From: Fountain Hills, AZ
I recieved a Power Vision Thursday and I had some pinging.
Sent them an e-mail on Saturday and got a response on Saturday.
Got a new flash in the mail on Monday, problem solved.
Fantastic support!
They will get all of my buisness in the future.
Sent them an e-mail on Saturday and got a response on Saturday.
Got a new flash in the mail on Monday, problem solved.
Fantastic support!
They will get all of my buisness in the future.
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