Clutch Slipping?
Cruiser
Joined: Jun 2011
Posts: 108
Likes: 0
From: Clifton, KS
Really good service would've meant adjusting the clutch for you on the spot - fixing the problem, closing time or NOT. Causing you to wait another day and make a return trip is the oppositte of good service and a real POA in my opinion. Unfortunately, more and more businesses don't even consider the extra effort anymore. Even when they've made a mistake. It is damn shame. Period.
Cruiser
Joined: Jun 2011
Posts: 165
Likes: 1
From: NW Washington State
Suggestion for the future, get a shop manual and do at least the scheduled maintenance yourself. If you've got any mechanical inclination, the book, and a fairly basic set of tools then you can handle pretty much all of it. A good companion piece is a DVD set called "Fixmyhog"...shows you how to do all the scheduled maintenance items plus a bunch of other stuff. I wrote a review of it several years ago for a moto-rag...my impression, well worth the $ if you do your own wrenching. Doing the maintenance yourself, you'll literally save thousands and thousands of dollars over the life of the bike. Added bonus, you'll know it was done correctly because you did it yourself.
Road Warrior
Joined: Aug 2009
Posts: 1,889
Likes: 104
From: Mississippi
[quote=julesdain;8631036]Yes and why shouldn't they be? The MoCo sells going to a dealership for your service as quality, genuine parts, qualified techs etc etc..
For what a dealership charges, they should absolutley have their feet held to the fire if you don't get anything other than 100% customer satisfaction
Seasoned HDF Member
Joined: Jun 2006
Posts: 30,881
Likes: 32,991
From: King George, VA
for $1200, I would expect the dealer to find mechanic to fix the problem on the spot. Telling the customer to come back tomorrow is poor service. Heck, he may live 50 miles away and have to take time off work to get there before they close. I would think the shop supervisor would check all work when the repair ticket is turned in as completed. Someone didn't do their job. Heck yeah, the dealer should be held to the fire for something like this.
Ultimate HDF Member
Joined: Feb 2010
Posts: 8,039
Likes: 1,305
From: Jayhawk Country
I just did my first clutch adjustment myself. If I can read the service manual and do it surely someone that does this for a living should be able to get it right the first time. What a bunch of jack asses. I also replaced my stock levers with chrome one's and had no problems. I'm a phone man for God sake and I can do this stuff.
Seasoned HDF Member
Joined: Nov 2010
Posts: 17,548
Likes: 7,197
From: Oxford, Nc
Remember when a shop would steal a part off another bike to get you running that day?
Guess we won't ask for that anymore, but c'mon, they should fix it right then and there. ( 10 minutes.) and get you on your way with their apologies.
Guess we won't ask for that anymore, but c'mon, they should fix it right then and there. ( 10 minutes.) and get you on your way with their apologies.
Thread Starter
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Road Master
Joined: Oct 2006
Posts: 1,056
Likes: 0
From: San Diego
well, the bike finally made it back into my hands today. the result of the clutch slipping was apparently the result of the auto-tuner being installed. i was told that the stock clutch spring wasn't strong enough for the extra power gained by the auto-tuner. not sure if this is true or not, but everything is working as advertised.
thanks for the replies.
-Country
thanks for the replies.
-Country
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Outstanding HDF Member
Joined: Mar 2009
Posts: 2,216
Likes: 102
From: Central Illinois
well, the bike finally made it back into my hands today. the result of the clutch slipping was apparently the result of the auto-tuner being installed. i was told that the stock clutch spring wasn't strong enough for the extra power gained by the auto-tuner. not sure if this is true or not, but everything is working as advertised.
thanks for the replies.
-Country
thanks for the replies.
-Country
Thread Starter
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Road Master
Joined: Oct 2006
Posts: 1,056
Likes: 0
From: San Diego
I am inclined to believe the dealer is not telling the truth. But I was not there or did the work so I cannot say for certain. However, the clutch not engaging until all the way out is an adjustment issue, unless the clutch discs are completely worn out. The spring not being strong enough is probably not true, however the stock spring on the 96" engines is on the lower end of holding power in my opinion. When I changed my compensator I also changed the clutch spring to the one used in the 103" bikes, although I never had a clutch slippage that I am aware of with the stock spring. And this while 2 up and with a Stage 1 type upgrade.