Front end surprise
Who sets these things up?? If it came from the factory this way it's pretty disgusting, although these things happen. Dealers aren't installing front ends on delivery are they? Even if they were I'd assume the forks would come assembled and ready to install.
Bought bike new w/30mi. on it and it's never been apart, so I'm guessing this has to be an oem failure. Anyway, called the dealer and explained what I found - bike is under warranty and they've treated me well so far - and was told to bring it in so they can inspect.
The outcome I'll post here when this gets resolved, for better or worse.
Has anybody else run across this?
Who sets these things up?? If it came from the factory this way it's pretty disgusting, although these things happen. Dealers aren't installing front ends on delivery are they? Even if they were I'd assume the forks would come assembled and ready to install.
Bought bike new w/30mi. on it and it's never been apart, so I'm guessing this has to be an oem failure. Anyway, called the dealer and explained what I found - bike is under warranty and they've treated me well so far - and was told to bring it in so they can inspect.
The outcome I'll post here when this gets resolved, for better or worse.
Has anybody else run across this?
Expected ship date 2/21. I'm checking availability with another dealer tomorrow and finding out what's going on here. I can't believe that Showa has so many problems they can't ship parts for one of their biggest clients.
I know for a fact that if a GM vehicle has a part availability issue, and it's a 'down' situation, they'll pull a part off the line if necessary to get that owner back on the road. Even worst case scenarios seldom take more than a week, and they use just as many jap parts as HD.
Any suggestions out there? Does HD have a customer assistance line for units under warranty?
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Last edited by dawg; Feb 4, 2012 at 10:43 AM.







