If you have ordered from LRS...
Tourer
Joined: Mar 2012
Posts: 312
Likes: 0
From: Michigan
Looks like your order went to the bit bucket - these things happen as much as people want computers to replace humans, it just isn't going to happen. When I ordered my hawgwings i received a confirmation within a short (few minutes I think) while via email.
Worth picking up the phone and calling them - phones still work!
Worth picking up the phone and calling them - phones still work!
Tourer
Joined: Dec 2011
Posts: 373
Likes: 4
From: PA
I have a question for you. Before I ask my question please understand I am not bashing anyone...I am not in the least bit upset...
When you guys placed your order did you get a confirmation and/or shipping information? I place my order last Tuesday afternoon and have not gotten any information about my order. I called them today and talked to one guy and he said he would check on it and call me back. I called again later and got a voice mail. I am not concerned that I haven't gotten my order but I would like to make sure that my order was received.
Once again let me stress I am not bashing anyone or upset, just wondering if they normally send out shipping information.
Thanks in advance for you help.
When you guys placed your order did you get a confirmation and/or shipping information? I place my order last Tuesday afternoon and have not gotten any information about my order. I called them today and talked to one guy and he said he would check on it and call me back. I called again later and got a voice mail. I am not concerned that I haven't gotten my order but I would like to make sure that my order was received.
Once again let me stress I am not bashing anyone or upset, just wondering if they normally send out shipping information.
Thanks in advance for you help.
I had a good experience and I have never heard anything bad so hopefully all is well.
Novice
Joined: Apr 2011
Posts: 17
Likes: 0
From: California
I ordered a shield from them last week. I got a email conformation and tracking number very quickly. I got my shield in about four days. I did email them yesterday morning with a question and I haven't heard back yet but I have no complaints here.
Cruiser
Joined: Apr 2012
Posts: 171
Likes: 0
From: Rochelle, IL
I've ordered from LRS on two occassions. Both times I was given email confirmation with tracking info. And both times the shipments were right on time, if not a day early. Give 'em a call - I'm sure they'd appreciate it.
Intermediate
Joined: Feb 2012
Posts: 44
Likes: 0
From: Minnesota
I ordered one a while ago and did not get confirmation. Emailed them and this is what I got:
Hi Todd. Yes, typically we are very fast with our delivery. Most of
our sales are the smaller shields for batwing fairings, which we ship
via USPS Priority mail. They get to you within 3 days. The larger
shields, such as your 19" road king shield, we have to use UPS,
otherwise the shipping cost would be astronomical. They can take
anywhere from 3-10 days, depending on where you are. I would guess
yours will take at least 5. I apologize, you were suppose to have
received your tracking information when it shipped. Here it is:
1z295e840341879915
Thank you for your business.
--
James Ferlingere
Sales Manager-LRS
On Mon, Apr 30, 2012 at 1:07 PM, wrote:
> I wanted to check on an order I placed the morning of last Wednesday
> 4-25-12.
>
> You guys have a reputation for fast delivery and well its been over 3
> business days and I have not seen anything yet.
>
> The subject line on this email contains what I think is my order number.
>
> Should I expect the 19-inch clear Road King windshield any day now or is
> there some other issue?
Hi Todd. Yes, typically we are very fast with our delivery. Most of
our sales are the smaller shields for batwing fairings, which we ship
via USPS Priority mail. They get to you within 3 days. The larger
shields, such as your 19" road king shield, we have to use UPS,
otherwise the shipping cost would be astronomical. They can take
anywhere from 3-10 days, depending on where you are. I would guess
yours will take at least 5. I apologize, you were suppose to have
received your tracking information when it shipped. Here it is:
1z295e840341879915
Thank you for your business.
--
James Ferlingere
Sales Manager-LRS
On Mon, Apr 30, 2012 at 1:07 PM, wrote:
> I wanted to check on an order I placed the morning of last Wednesday
> 4-25-12.
>
> You guys have a reputation for fast delivery and well its been over 3
> business days and I have not seen anything yet.
>
> The subject line on this email contains what I think is my order number.
>
> Should I expect the 19-inch clear Road King windshield any day now or is
> there some other issue?
Please give us a call, or you are welcome to email or PM us. We will make sure that you are satisfied and get your order!!
Jeremy
LRS
Jeremy
LRS
__________________
General Inquiries:
Info@LongRideShields.com
Sales and Marketing:
Sales@LongRideShields.com
Phone:
775.331.3789
General Inquiries:
Info@LongRideShields.com
Sales and Marketing:
Sales@LongRideShields.com
Phone:
775.331.3789
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