UPDATE: Local Dealer makes things right!
Road Captain
Joined: Mar 2006
Posts: 528
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RE: Help, I think a screwin' is about to begin!
ORIGINAL: wvrider
Phil is correct. But the problem I see here is that if it was in for new rubber and a belt, they should have noticed a cracked or broken swing arm at that time, it is very visible when this happens. I have a 2000 so I inspect mine regularly. Once again, you would think this would warrent a recall. Oh well, so much for rider safty, and customer satisfaction.
ORIGINAL: PhilM
Yes. The early models has a different swingarm and there were issues with them breaking!
The beefed up the design starting in 2003.
If you search this site, you'll see others have posted on this in the past.
You may still have dealer issues, but there truely was an issue with the swingarms.
Yes. The early models has a different swingarm and there were issues with them breaking!
The beefed up the design starting in 2003.
If you search this site, you'll see others have posted on this in the past.
You may still have dealer issues, but there truely was an issue with the swingarms.
IMHO, they cracked the swingarm during the reinstall when they didn't have it properly seated or overtorqued it. I just don't believe a perfectly good swingarm coincidentally cracked shortly after they worked on it. It was either cracked beforehand and they missed it (highly doubtful since they would have loved to sell you a new one along with installation charges) or the tech cracked it when reinstalling it and either didn't notice (inattention and incompetence) ..... or knew it and just didn't say anything (just plain stupid).
I guess it's impossible to prove it was cracked, but it's just too coincidental. At minimum, the dealership should eat the labor cost and really should sell you the parts at cost. If I were you I'd be burning up the phone line to HD cust svc.
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Road Captain
Joined: Jun 2006
Posts: 725
Likes: 2
RE: Help, I think a screwin' is about to begin!
Again, thank you all for the input about this problem. After speaking with the mechanic who did the service in September (the manager had the same guy on it - due to the fork problem and manifold inquiry...) and going over the torque ranges with him and him showing me the crack, which is very small - no rust developing, I feel better about the whole deal.
When one of the techs came out to meet me when the fork cap came off, it was a younger guy and he was real quick to fix it and get the heck out of there...If I recall correctly, it was this younger dude who called me about the rear cylinder...
I hear A LOT of horror stories about dealers/stealers, etc....but these guys are doing me right financially. What really ticks me off is the MOCO changed the axle size and kept the thinner/smaller swing arm....and when they did bump it up in '03, they should have eat any cost for the new parts these dealers have to put on.
Do you want to know the worst part of this whole deal? My brother and I were talking to my neighbors down the street - 2 Honda owners who throw darts any chance they get at HD owners - the same neighbor who my old lady asked to help get it on the dealer's truck in September the first time I broke a belt (I wasn't home and she was recovering from surgery)...so here we were, me, my brother and these two rice jockeys and they start busting on me about a Honda guy having to help get the broken Harley on the truck......I had to tackle my brother to keep him from opening his big trap about this belt breaking!!! Fortunately we got it out of the neighborhood undetected by the Jap owners!!
Ride Safe.
When one of the techs came out to meet me when the fork cap came off, it was a younger guy and he was real quick to fix it and get the heck out of there...If I recall correctly, it was this younger dude who called me about the rear cylinder...
I hear A LOT of horror stories about dealers/stealers, etc....but these guys are doing me right financially. What really ticks me off is the MOCO changed the axle size and kept the thinner/smaller swing arm....and when they did bump it up in '03, they should have eat any cost for the new parts these dealers have to put on.
Do you want to know the worst part of this whole deal? My brother and I were talking to my neighbors down the street - 2 Honda owners who throw darts any chance they get at HD owners - the same neighbor who my old lady asked to help get it on the dealer's truck in September the first time I broke a belt (I wasn't home and she was recovering from surgery)...so here we were, me, my brother and these two rice jockeys and they start busting on me about a Honda guy having to help get the broken Harley on the truck......I had to tackle my brother to keep him from opening his big trap about this belt breaking!!! Fortunately we got it out of the neighborhood undetected by the Jap owners!!
Ride Safe.
Thread Starter
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Road Captain
Joined: Jun 2006
Posts: 725
Likes: 2
RE: Help, I think a screwin' is about to begin!
ORIGINAL: oley55
although I got no dog in this hunt or helpfulfeedback, I feel compelled to express my admiration for the restraint displayed byDAWG_6. By waiting until the dust settles and the final outcome was/is known, you have displayedan extraordinary degree of discretion by not divulging the identity of rouge dealer from the outset.
a class act. wish I couldkeep my mouth/fingers under such tight control. you da Man!!!
although I got no dog in this hunt or helpfulfeedback, I feel compelled to express my admiration for the restraint displayed byDAWG_6. By waiting until the dust settles and the final outcome was/is known, you have displayedan extraordinary degree of discretion by not divulging the identity of rouge dealer from the outset.
a class act. wish I couldkeep my mouth/fingers under such tight control. you da Man!!!
Outstanding HDF Member
Joined: Oct 2006
Posts: 2,263
Likes: 36
From: Georgia Mountains
RE: Help, I think a screwin' is about to begin!
Dawg. We already discussed the rear cylinder/cool air/gasket fiasco. I would make sure the service manager knows about this site, and specifically this thread and any PM's of interest. They have serious competence issues there, and need to know that you are painfully aware of them, and have been more than patient in allowing them to correct the problems.
I am sorry to say that based upon the rear cylinder fiasco, the swingarm should be on them...especially if the rear cyclinder tech is the same as the swingarm tech.
Good luck.
I am sorry to say that based upon the rear cylinder fiasco, the swingarm should be on them...especially if the rear cyclinder tech is the same as the swingarm tech.
Good luck.
Thread Starter
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Road Captain
Joined: Jun 2006
Posts: 725
Likes: 2
RE: UPDATE: Local Dealer makes things right!
Well, they came through very nicely at the dealer concerning the swing arm and belt. I only had to pay $30.00 out of pocket for the repair. If you have a pre 2003 touring bike, inspect your swingarm regularly. The stress fracture that developed reached critical mass last Sunday after a chuck hole and I got aquainted. The belt broke shortly after that.
The mechanic showed me the swing arm after it was removed and it was only held together by a sliver of metal. The Lord's watching over me!
This is a photo that DKRAWEC posted in a similar thread:
The crack on my swing arm is a little to the left of the one above (Inserted in yellow). There was a crack on the reverse side as well. I don't know what caused this, but it would have sucked to have been moving when that baby broke off! You could flex it almost a 1/16 of an inch using just your hands.
The new swing arm is noticeably beefier. I will post pics of the old and new swing arm soon. Thanks to everyone who responded to this post! And don't forget to inspect your swing arm!
Ride Safe.
The mechanic showed me the swing arm after it was removed and it was only held together by a sliver of metal. The Lord's watching over me!
This is a photo that DKRAWEC posted in a similar thread:
The crack on my swing arm is a little to the left of the one above (Inserted in yellow). There was a crack on the reverse side as well. I don't know what caused this, but it would have sucked to have been moving when that baby broke off! You could flex it almost a 1/16 of an inch using just your hands.
The new swing arm is noticeably beefier. I will post pics of the old and new swing arm soon. Thanks to everyone who responded to this post! And don't forget to inspect your swing arm!
Ride Safe.
Road Master
Joined: Sep 2006
Posts: 837
Likes: 1
From: NORVA / Pittsboro, IN
RE: UPDATE: Local Dealer makes things right!
ORIGINAL: DAWG_6
Well, they came through very nicely at the dealer concerning the swing arm and belt. I only had to pay $30.00 out of pocket for the repair. If you have a pre 2003 touring bike, inspect your swingarm regularly. The stress fracture that developed reached critical mass last Sunday after a chuck hole and I got aquainted. The belt broke shortly after that.
The mechanic showed me the swing arm after it was removed and it was only held together by a sliver of metal. The Lord's watching over me!
This is a photo that DKRAWEC posted in a similar thread:
The crack on my swing arm is a little to the left of the one above (Inserted in yellow). There was a crack on the reverse side as well. I don't know what caused this, but it would have sucked to have been moving when that baby broke off! You could flex it almost a 1/16 of an inch using just your hands.
The new swing arm is noticeably beefier. I will post pics of the old and new swing arm soon. Thanks to everyone who responded to this post! And don't forget to inspect your swing arm!
Ride Safe.
Well, they came through very nicely at the dealer concerning the swing arm and belt. I only had to pay $30.00 out of pocket for the repair. If you have a pre 2003 touring bike, inspect your swingarm regularly. The stress fracture that developed reached critical mass last Sunday after a chuck hole and I got aquainted. The belt broke shortly after that.
The mechanic showed me the swing arm after it was removed and it was only held together by a sliver of metal. The Lord's watching over me!
This is a photo that DKRAWEC posted in a similar thread:
The crack on my swing arm is a little to the left of the one above (Inserted in yellow). There was a crack on the reverse side as well. I don't know what caused this, but it would have sucked to have been moving when that baby broke off! You could flex it almost a 1/16 of an inch using just your hands.
The new swing arm is noticeably beefier. I will post pics of the old and new swing arm soon. Thanks to everyone who responded to this post! And don't forget to inspect your swing arm!
Ride Safe.
Are you going to consider the aftermarket (Ridestr8) adjusters? I'm leaping back into the purchase power roller coaster. I'm ordering them for my 96 EGC. Ride safe, guy. Thanks for a good result update.
Price
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Road Warrior
Joined: Sep 2006
Posts: 1,605
Likes: 82
From: nj
RE: Help, I think a screwin' is about to begin!
I never heard a belt break under normal conditions like stock motor. They say a belt can last 99,000 miles. I never adjust my belt on my bike however when I change the tire is the only time it gets adjusted. Even with luggage and riding 2400 miles in 9 days. Is thissomething for me to worry about?
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Thread Starter
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Road Captain
Joined: Jun 2006
Posts: 725
Likes: 2
RE: Help, I think a screwin' is about to begin!
Basically, I think the belt broke when the stress fracture developed. The one on the outside of the swing arm was 'fresher' looking than the crack nearest the tire. I think with the second fracture there, the load of the belt pulling on the sprocket caused the swing arm to flex...stretching the belt beyond the normal range and snapped...
I wouldn't be worried about the belt....just keep an eye on the swing arm in the areas shown on the other posts.
Ride Safe.
I wouldn't be worried about the belt....just keep an eye on the swing arm in the areas shown on the other posts.
Ride Safe.
Thread Starter
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Road Captain
Joined: Jun 2006
Posts: 725
Likes: 2
RE: UPDATE: Local Dealer makes things right!
ORIGINAL: quikbike
I believe the swing arm was beefed up on the 02's
I believe the swing arm was beefed up on the 02's