It's Gambling.

The extend service plan company is betting that you will not have a problem with the vehicle during the term of the contract. If you don't they win.

Your buying peace of mind that if you do have a problem that it will be repaired with nothing more out of pocket than your copay.

Where the ESP Company's really make out is the garage queens. You have seen them, four years old and the don't have enough mileage on them to have the first service done.

Here is what you need to consider when looking at an ESP and it pretty simple. Mileage!!!

If your bike is only going to get 10,000 mile put on it over the term of the contract your probably don't need an ESP. However, if it going to get 75,000 over the term of the contract the percentages are much higher that you will have a failure that the ESP will cover.

Another consideration is income, yes how much money you make. Can you afford a major failure and pay it out of pocket. If so you may not need an ESP.

The last consideration is do you have the ability to fix it yourself. In 90% of all repair the majority of the repair cost is labor.

A good dealership will usually try it's best to get a repair cover by the ESP. there making money and have a happy loyal customer. But, when a major repair is submitted (New Motor) the ESP Provider may send an inspector out to look at it. And they are look for a reason to refuse it.

So, it a gamble.

 

My dealer said it is only an issue if the problem was caused by the aftermarket tuner. ESP has more than paid for itself in my case, personal results may vary...

 

Good call. I'm pretty sure my bike will have over 150,000 miles on it by the time the 7 years is up, so fo0r me it was a no brainer.

 

I'm an Arctic Cat Service Tech and deal with ESP all the time. Most are pretty easy to deal with. A good service/warranty manager will build a relationship with the the contracting company and will know how to present a problem with the company and get the repairs approved.

 

Never once had any issue what so ever with warranty .

Any time you read about one on the internet bet you tail there is more to the story.
A lot more. I only know of one person that had a issue and he was a sporty owner that from day one was doing burn outs in the parking lot with it beat it to heck and then wanted a warranty on a blow engine dealer right full so told him to take a hike.

 

I am using XIEDS to richen up the mixture a little. Bike runs 500% better with them. I was sweating when they were waiting on approval from the warranty company. All maintainance had been completed but I misplaced my receipts. The dealer said the oil looked good and the bike appeared to be well kept. Called me two days later and said it was done.

I agree you are pre paying a repair with the warranty, but with this repair and the previous tire repair I am even and any future repairs are gravy for the next 3 years.

While I was waiting for my bike they called another customer whose oil pump exploded and damaged the flywheel. Told him the repair was gonna be $3000 by the time it was all done. He luckily had the ESP too.

I consider it piece of mind more than anything else.

 

In my case there is not more to the story..The ESP denied my claim because I had a PCV on the bike. I am a cruiser and am easy on my bike.

 

I don't think anyone doubts that you are telling the entire story of your experience. The one thing to note, however, is that there are others who also had in-line add-on devices that have had a different experience with their ESP claim. The post just above your last one is someone telling their experience of the ESP paying even though he had XIEDs installed. Based on this it would seem to me that the way the dealership service department presents it to the warranty company must have something to do with it.

Not for nothin', but if the dealer wanted to help you out and they knew it was a problem having the PC-V why didnt they just take 3 min and pull the damn thing off before the inspector got there?

 

It all comes down to the service manager or warranty manager. I worked as a warranty manager at a marine dealership and besides my meager salary I was paid a 5% commission on all the warranty I wrote. I routinely wrote 30K worth of warranty a month.

Some dealer just haven't got on the warranty band wagon and don't realize the money there loosing and the customer loyalty they could be building.