Hd esp
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Road Warrior
Joined: Jan 2006
Posts: 1,640
Likes: 9
From: Staten island NY
Hd esp
has anyone personally ever been denied a repair from HD because they did pipes and a tuner.... thats it.. Anyone?? Personally??
really on fence and cost of one tire is not justifying the ESP
really on fence and cost of one tire is not justifying the ESP
Extreme HDF Member
Joined: Sep 2010
Posts: 14,744
Likes: 402
From: Phoenix '53, '88, '09 Big Twins
if you read over your contract you will find the exclusion to coverage clauses.
you may also find that the ESP is sold and administrated by a 3rd Party. Not HDMC, not the Dealer from whom you purchased.
Each contract is unique to the servicing company and the Territory in which it is sold ( usually the State in which it is sold)
So if a claim were contested it would not be by HDMC.
mike
you may also find that the ESP is sold and administrated by a 3rd Party. Not HDMC, not the Dealer from whom you purchased.
Each contract is unique to the servicing company and the Territory in which it is sold ( usually the State in which it is sold)
So if a claim were contested it would not be by HDMC.
mike
Tourer
Joined: Mar 2011
Posts: 420
Likes: 3
From: ATL
I was recently denied a claim because I had a PCV installed. The issue was a crank bearing failure..
More info here:
https://www.hdforums.com/forum/touri...knowledge.html
More info here:
https://www.hdforums.com/forum/touri...knowledge.html
Road Master
Joined: Oct 2010
Posts: 1,038
Likes: 1
From: Katy, TX
My local HD dealer gives free service clinics once a quarter. Every clinic they say using an aftermarket tuner is a risk. When they make a call to HD for a warranty one of the first questions they ask if there is an aftermarket tuner involved. They have seen claims denied due to the aftermarket tuner.
I have not experienced this personally.
I have not experienced this personally.
Tourer
Joined: Sep 2012
Posts: 322
Likes: 0
From: SW Iowa
I'm not a big fan of ESP's. I bought an Ford ESP when I bought my used Ford Diesel. The oil cooler became clogged, no problem right, took it in, not covered:-( Calls to Ford, the dealer who sold it, resulted in same outcome, "Tough luck." $1,300:-(
Advanced
Joined: Jul 2012
Posts: 75
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From: Florida
I just got my 2010 Street Glide back from dealer. Bearings in Tranny failed. ESP paid $900 for the repair. I've also used my tire warranty to replace rear tire with screw in it. My out of pocket $50. I was worried they were going to ask for service receipts but nope they approved and its good as new. My only complaint, the dealer won't give me the loyalty points when the warranty company pays for the repair. Should'nt matter who pays the bill as long as it's not the MOCO then I should get the loyalty $$. After all I paid for the warranty...
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I just got my 2010 Street Glide back from dealer. Bearings in Tranny failed. ESP paid $900 for the repair. I've also used my tire warranty to replace rear tire with screw in it. My out of pocket $50. I was worried they were going to ask for service receipts but nope they approved and its good as new. My only complaint, the dealer won't give me the loyalty points when the warranty company pays for the repair. Should'nt matter who pays the bill as long as it's not the MOCO then I should get the loyalty $$. After all I paid for the warranty...
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Thread Starter
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Road Warrior
Joined: Jan 2006
Posts: 1,640
Likes: 9
From: Staten island NY
I just got my 2010 Street Glide back from dealer. Bearings in Tranny failed. ESP paid $900 for the repair. I've also used my tire warranty to replace rear tire with screw in it. My out of pocket $50. I was worried they were going to ask for service receipts but nope they approved and its good as new. My only complaint, the dealer won't give me the loyalty points when the warranty company pays for the repair. Should'nt matter who pays the bill as long as it's not the MOCO then I should get the loyalty $$. After all I paid for the warranty...
Road Captain
Joined: Nov 2011
Posts: 547
Likes: 0
From: Illinois Corn Desert
Any time you do something they have to prove it caused the failure-the burden is on the dealer. Call MoCo customer service and that is what they will tell you. For instance, if you remove the center disc on your baffles with a hole saw and have a problem or breakage, you only voided your mufflers warranty not the whole bike. And to reiterate-they have to prove beyond a shadow of a doubt taking the center discs out of the pipes caused a problem. If using any tuner is a risk then why even by the SE tuner or any other for that matter? Customer service is non-existant in most businesses any more. Used to be that car or motorcycle, appliance dealers...everybody used to care about that to keep your business. Now it does seem that noone really cares any longer in this throw-away society.