Harley Davidson Helmets
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Road Master
Joined: Apr 2009
Posts: 1,066
Likes: 9
From: Duluth, GA
Well the only way to tell if a helmet fits properly is to cinch down on the chinstrap.
So beings that you didn't do this plus the fact that according to you that this isn't an issue with just this one particular helmet when fitting on your head. And if there is an issue with this model of helmet then you should identify the model so others may be aware of this possible issue.
I think you blew it and it's on you as you may have unique fit issues and should have know this or at the very least checked the fit of the helmet with the chinstrap cinched.
Also in light of the lack of specific information in this post I think a photo of your noggin frontal and profile should be in order.
So beings that you didn't do this plus the fact that according to you that this isn't an issue with just this one particular helmet when fitting on your head. And if there is an issue with this model of helmet then you should identify the model so others may be aware of this possible issue.
I think you blew it and it's on you as you may have unique fit issues and should have know this or at the very least checked the fit of the helmet with the chinstrap cinched.
Also in light of the lack of specific information in this post I think a photo of your noggin frontal and profile should be in order.
Men's Drive 1/2 Helmet with Shield
Part Number 98381-12VM
There was another model, and I didn't get the model number...was told by the dealer that it was a "limited edition" that is similar other than paint scheme. When I tried it on and showed them the problem...they were concerned enough that they pulled it off the display. I am packing the one I have up and sending to HD and see what their response is.
Unique fit issues? Really??? Odd considering I have been riding since 1970 and have never had this issue before....with HD, Shoei, Shark, Bell, and other helmets I have owned over the years. Freely admit I should have done the chin strap thing...and admitted so in the original post...which you might have not read close enough. It won't be a mistake I make again.
Road Warrior
Joined: Jul 2012
Posts: 1,307
Likes: 195
From: Ohio
HDF Community Team
Joined: Oct 2010
Posts: 902
Likes: 152
From: Georgia
Models
Men's Drive 1/2 Helmet with Shield
Part Number 98381-12VM
There was another model, and I didn't get the model number...was told by the dealer that it was a "limited edition" that is similar other than paint scheme. When I tried it on and showed them the problem...they were concerned enough that they pulled it off the display. I am packing the one I have up and sending to HD and see what their response is.
Unique fit issues? Really??? Odd considering I have been riding since 1970 and have never had this issue before....with HD, Shoei, Shark, Bell, and other helmets I have owned over the years. Freely admit I should have done the chin strap thing...and admitted so in the original post...which you might have not read close enough. It won't be a mistake I make again.
Men's Drive 1/2 Helmet with Shield
Part Number 98381-12VM
There was another model, and I didn't get the model number...was told by the dealer that it was a "limited edition" that is similar other than paint scheme. When I tried it on and showed them the problem...they were concerned enough that they pulled it off the display. I am packing the one I have up and sending to HD and see what their response is.
Unique fit issues? Really??? Odd considering I have been riding since 1970 and have never had this issue before....with HD, Shoei, Shark, Bell, and other helmets I have owned over the years. Freely admit I should have done the chin strap thing...and admitted so in the original post...which you might have not read close enough. It won't be a mistake I make again.
Road Warrior
Joined: Jul 2012
Posts: 1,307
Likes: 195
From: Ohio
Models
Men's Drive 1/2 Helmet with Shield
Part Number 98381-12VM
There was another model, and I didn't get the model number...was told by the dealer that it was a "limited edition" that is similar other than paint scheme. When I tried it on and showed them the problem...they were concerned enough that they pulled it off the display. I am packing the one I have up and sending to HD and see what their response is.
Unique fit issues? Really??? Odd considering I have been riding since 1970 and have never had this issue before....with HD, Shoei, Shark, Bell, and other helmets I have owned over the years. Freely admit I should have done the chin strap thing...and admitted so in the original post...which you might have not read close enough. It won't be a mistake I make again.
Men's Drive 1/2 Helmet with Shield
Part Number 98381-12VM
There was another model, and I didn't get the model number...was told by the dealer that it was a "limited edition" that is similar other than paint scheme. When I tried it on and showed them the problem...they were concerned enough that they pulled it off the display. I am packing the one I have up and sending to HD and see what their response is.
Unique fit issues? Really??? Odd considering I have been riding since 1970 and have never had this issue before....with HD, Shoei, Shark, Bell, and other helmets I have owned over the years. Freely admit I should have done the chin strap thing...and admitted so in the original post...which you might have not read close enough. It won't be a mistake I make again.
Big Kahuna HDF Member
Joined: Dec 2012
Posts: 322,622
Likes: 3,077
From: .....
Rob is right...on both counts.
Tourer
Joined: Aug 2009
Posts: 474
Likes: 5
HJC is the Manufacturer
If this is the same helmet they have been carrying for 3 or so years, with the visor that goes up into the shell, they were made by HJC. I found that out and bought one from them. I think it was about $80, without the fancy HD paint and decals of course. If your dealer is no help, you could go back to HJC for a manufacturing defect. Harley should take care of you, but they seem to just want money and to he!! with customers.
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Advanced
Joined: Apr 2013
Posts: 94
Likes: 0
From: Mass.
I got lucky I bought a Helmet in 09' when I picked up my new RK because I didn't own one (never lived in a state I needed one) rode home ordered one online and returned it the next day for store credit...
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