Harley Davidson Helmets
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Road Master
Joined: Apr 2009
Posts: 1,066
Likes: 9
From: Duluth, GA
Harley Davidson Helmets
So this one is on me...
Bought a new HD helmet. I don't have the model number handy but is a new model this year that is a half helmet with a retractable visor and vents. I did try the thing on in the store and here is where it is "on me". I didn't try to buckle the chin strap.
Got it home and when I went to rig the chin strap found out it was so short I could barely get the thing run though the buckles once it was being worn. Literally no spare strap to speak of. Of course the dealerships have the "No returning helmets for any reason".
So...if anyone from HD actually reads this forum...you should cowboy the hell up and check your helmets....you have some models (I did check several other dealers, and the helmets they had, had the same problem) that were obviously manufactured and quality control never bothered to make this catch. The ones I am talking about are the ones with venting and a pull down visor. These things are worthless...and the price you are charging for them? I expected better.
I did go back to the dealer and pointed out the defect...and they proceeded to pull the remaining ones they had out and found out that the same problem was on every one. I suggested that someone needed to call the mothership and pass along that they had a couple of helmet models out there that were, for all intensive purposes...a total waste of money.
I don't know who is making these particular ones for HD...but it is pretty obvious that whoever designed them thought that we have beaks and not chins. PO'ed at myself because I should have checked the strap when I bought the thing...and PO'ed at HD for not catching what is obviously a very badly designed piece of equipment before it got out the their dealers.
Live and learn I guess.
Bought a new HD helmet. I don't have the model number handy but is a new model this year that is a half helmet with a retractable visor and vents. I did try the thing on in the store and here is where it is "on me". I didn't try to buckle the chin strap.
Got it home and when I went to rig the chin strap found out it was so short I could barely get the thing run though the buckles once it was being worn. Literally no spare strap to speak of. Of course the dealerships have the "No returning helmets for any reason".
So...if anyone from HD actually reads this forum...you should cowboy the hell up and check your helmets....you have some models (I did check several other dealers, and the helmets they had, had the same problem) that were obviously manufactured and quality control never bothered to make this catch. The ones I am talking about are the ones with venting and a pull down visor. These things are worthless...and the price you are charging for them? I expected better.
I did go back to the dealer and pointed out the defect...and they proceeded to pull the remaining ones they had out and found out that the same problem was on every one. I suggested that someone needed to call the mothership and pass along that they had a couple of helmet models out there that were, for all intensive purposes...a total waste of money.
I don't know who is making these particular ones for HD...but it is pretty obvious that whoever designed them thought that we have beaks and not chins. PO'ed at myself because I should have checked the strap when I bought the thing...and PO'ed at HD for not catching what is obviously a very badly designed piece of equipment before it got out the their dealers.
Live and learn I guess.
Extreme HDF Member
Joined: Sep 2010
Posts: 14,744
Likes: 402
From: Phoenix '53, '88, '09 Big Twins
You should try to get resolution by escalating this up the chain at H-D.
Give them the chance to fix it- although you'd think that in the case of an obvious design or manufacturing problem the dealer would just take care of it and take it up with H-D.
mike
Give them the chance to fix it- although you'd think that in the case of an obvious design or manufacturing problem the dealer would just take care of it and take it up with H-D.
mike
Road Captain
Joined: Feb 2011
Posts: 670
Likes: 22
From: Umatilla, Fl
My guess is either the helmet was way to small to begin with or your strap is twisted up inside the helmet. Been riding bikes since 68 and have never seen or heard this one. Of course there's a first time for everything.
Road Captain
Joined: Dec 2012
Posts: 577
Likes: 20
From: Reno
Something doesn't sound right here... Not saying you're noggin is shaped like rocky from the movie mask but lucifer be damned - If you havent invested in a chin strap extender before... I would march my 3rd eye right back to the dealer!
They are built with a snap in the strap for a reason.
They are built with a snap in the strap for a reason.
Tourer
Joined: Nov 2009
Posts: 480
Likes: 17
From: Northern Virginia
The Harley half helmets that I checked are made by HJC and KBC. I have a few HJC helmets and have not had a problem with the straps.
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Road Master
Joined: Apr 2009
Posts: 1,066
Likes: 9
From: Duluth, GA
Sure I can do the strap extender. But that isnt the point. Why weren't the things built or designed right to begin with. If you are having a tough time then hit a dealer and find one these and try it yourself.
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Road Warrior
Joined: Jul 2012
Posts: 1,307
Likes: 195
From: Ohio
Well the only way to tell if a helmet fits properly is to cinch down on the chinstrap.
So beings that you didn't do this plus the fact that according to you that this isn't an issue with just this one particular helmet when fitting on your head. And if there is an issue with this model of helmet then you should identify the model so others may be aware of this possible issue.
I think you blew it and it's on you as you may have unique fit issues and should have know this or at the very least checked the fit of the helmet with the chinstrap cinched.
Also in light of the lack of specific information in this post I think a photo of your noggin frontal and profile should be in order.
So beings that you didn't do this plus the fact that according to you that this isn't an issue with just this one particular helmet when fitting on your head. And if there is an issue with this model of helmet then you should identify the model so others may be aware of this possible issue.
I think you blew it and it's on you as you may have unique fit issues and should have know this or at the very least checked the fit of the helmet with the chinstrap cinched.
Also in light of the lack of specific information in this post I think a photo of your noggin frontal and profile should be in order.
Last edited by P51Driver; May 5, 2013 at 12:32 PM.
Tourer
Joined: Apr 2009
Posts: 344
Likes: 34
From: Redfield SD
I had a similar incident on the dealer the other day when I bought my half helmet. I grabbed the display small. tied it up, wore it around for 10 mins perfect. I asked the lady if she had another model other then the display. She said let me check.
She comes back with a small, same model color everything. She goes just to be sure put it on your head and wear it a little more. I said ok. Go to throw it on my noggin and something didn't feel right.. I couldn't strap it on.. Confusion set it and went WAIT.... The buckle is on the right side and the strap is on the left... This isn't correct.
I said let me look at the display again, sure enough the display had the buckle on the LEFT and strap on the right. Complete opposite. We checked all the other displays and they were all the same. But this one helmet had the strap and buckle flipped.
All the helmets I've owned were buckle left and strap right, so when I put that one on it was like..... uhhh duhhh umm errr... I could't figure it out.
She comes back with a small, same model color everything. She goes just to be sure put it on your head and wear it a little more. I said ok. Go to throw it on my noggin and something didn't feel right.. I couldn't strap it on.. Confusion set it and went WAIT.... The buckle is on the right side and the strap is on the left... This isn't correct.
I said let me look at the display again, sure enough the display had the buckle on the LEFT and strap on the right. Complete opposite. We checked all the other displays and they were all the same. But this one helmet had the strap and buckle flipped.
All the helmets I've owned were buckle left and strap right, so when I put that one on it was like..... uhhh duhhh umm errr... I could't figure it out.