On The Move Technology Ipod interface
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Joined: Oct 2012
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From: Mt. Vernon WA
On The Move Technology Ipod interface
Have the Ipod interface HDPDPLUSII by On The Move Technology installed on my 2012 FLHTK. It worked perfectly for about 6 months and now it is having issues. The HD stereo controls (handle bar or soft keys on stereo) no longer control any of the Ipod. The only way the Ipod plays is if I use the controls on the Ipod itself to start playing, stop, or change songs. When the bike is turned off, it no longer stops the Ipod from playing either. The interface will still charge the Ipod and I can control the volume thru the stereo. I have tried different Ipod and the same results. Tried disconnecting and reconnecting the power from the interface, have checked all the connections and everything appears to connected properly. Has anyone experienced this or have any good suggestions. Have tried to contact OTMT but can't seem to get a response.
Tourer
Joined: Feb 2007
Posts: 469
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From: Lawrenceville, Ga
You may have unlocked your system by pushing on the buttons on the radio. If you can control the IPod I believe this is what is happening. My IPod shows operating remotely when in normal use. Check the attached image and make sure the locked button is lit up.
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Joined: Oct 2012
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From: Mt. Vernon WA
HogAir,
It is locked. I have tried almost every combination I could think of. The stereo also no longer shows the name of the songs. I attached a pic of the stereo
Road Warrior
Joined: Nov 2008
Posts: 1,296
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From: Cheltenham, UK
I don't know the system at all, but I have tried all kinds of devices with all kinds of iPods etc. My starting point with these types of issues is always the connection interface between iPod and device. You have tried it with another iPod which eliminates 50% of the possibilities.
I would try spraying contact cleaner on the cable connection pins
I would try spraying contact cleaner on the cable connection pins
Road Master
Joined: Jul 2011
Posts: 1,020
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From: Canton, Ga
Have the Ipod interface HDPDPLUSII by On The Move Technology installed on my 2012 FLHTK. It worked perfectly for about 6 months and now it is having issues. The HD stereo controls (handle bar or soft keys on stereo) no longer control any of the Ipod. The only way the Ipod plays is if I use the controls on the Ipod itself to start playing, stop, or change songs. When the bike is turned off, it no longer stops the Ipod from playing either. The interface will still charge the Ipod and I can control the volume thru the stereo. I have tried different Ipod and the same results. Tried disconnecting and reconnecting the power from the interface, have checked all the connections and everything appears to connected properly. Has anyone experienced this or have any good suggestions. Have tried to contact OTMT but can't seem to get a response.
Extreme HDF Member
Joined: Nov 2007
Posts: 14,670
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From: East of the Sun, West of the Moon
may not have bought it from them but Tony will still talk to you about it. I'm sure he won't spend 2 hours troubleshooting for you but he will tell you what their experiences have been and as pointed out above, the cables are known to have issues. Might simply need to either purchase a new cable from Tony or get a replacement from whomever you initially purchased from.
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Joined: Oct 2012
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From: Mt. Vernon WA
Contacted Tony at Iron Cross. Awesome place, they are working a fix with me. Man wish I would have bought thru them to begin with!
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Joined: Oct 2012
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From: Mt. Vernon WA
Horseplay, thanks for the advise. Got a new cable from Iron Cross and one again it works as advertised. By the way Iron Cross is definitely the place to go thru. Very very helpful even tho I didn't buy the interface from him.