ESP questions
Stellar HDF Member
Joined: Apr 2005
Posts: 3,108
Likes: 9
From: Lincolnton, NC
Got it back when my RK was new ( 2005 ) and used the road hazzard coverage 3 times for flat tires. Zero replacement cost out of pocket.
Once was for a flat repaired by an Indy shop. I called HOG for the tow and the tow truck driver asked me why we were going 55 miles to the HD dealer when there was a bike shop 3 miles down the road. I was on a road trip and didn't see the need to backtrack. I told the tow truck driver to take me to the Indy shop and I paid for the repair. When I got home I called the ESP company, explained the situation and they mailed me a reimbursement check for the total bill.
Just remember the ESP is a service plan not a warranty. There is a difference. Read it before you buy it.
Once was for a flat repaired by an Indy shop. I called HOG for the tow and the tow truck driver asked me why we were going 55 miles to the HD dealer when there was a bike shop 3 miles down the road. I was on a road trip and didn't see the need to backtrack. I told the tow truck driver to take me to the Indy shop and I paid for the repair. When I got home I called the ESP company, explained the situation and they mailed me a reimbursement check for the total bill.
Just remember the ESP is a service plan not a warranty. There is a difference. Read it before you buy it.
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Outstanding HDF Member
Joined: Sep 2010
Posts: 2,630
Likes: 185
From: Mountain West, Big Sky Country
Yes I have it. 7 years with tire/wheel.
No I have not used it.
Why would you want to use an Indy on the road?
If you want a copy of the CNA contract that I got one year ago, pm me and I'll send it to you. It might pay you to actually read the contract. It's not a warranty, it's a contract. It tells you what is covered, what is not covered, and how you can neutralize your coverage by making certain modifications to the stock motorcycle.
Tire and wheel has no deductible by the way. Maybe a deal maker for your trip.
No I have not used it.
Why would you want to use an Indy on the road?
If you want a copy of the CNA contract that I got one year ago, pm me and I'll send it to you. It might pay you to actually read the contract. It's not a warranty, it's a contract. It tells you what is covered, what is not covered, and how you can neutralize your coverage by making certain modifications to the stock motorcycle.
Tire and wheel has no deductible by the way. Maybe a deal maker for your trip.
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Outstanding HDF Member
Joined: Sep 2010
Posts: 2,630
Likes: 185
From: Mountain West, Big Sky Country
thanks for all responses to date.
to sum up, since i am purchasing bike via internet with no chance to ride or really inspect prior to delivery, want to make certain of options. AS pointed out, ESP is generally through CNA, this dealer is offering ESP through Zurich, which makes me wonder if it is a local contract for that dealer, it is also very high priced as compared to other quotes i have reviewed on this forum.
Since this trip is being planned a year in advance, it is more like trying to think of everything that could be planned vs unplanned and then insuring against the unplanned. As to the indy, well any issues i can not repair on my own, i use an indy not a dealer so want that option for the year till the trip but that may not be available from what i have learned. I guess a question i have to ask my indy is are you contracted with harley ESP?
can anyone help with the indy question? Any other experiences?
I guess i could pay for it then turn it into ESP but would they cover or is that taking a chance? my guess is its taking a chance.
to sum up, since i am purchasing bike via internet with no chance to ride or really inspect prior to delivery, want to make certain of options. AS pointed out, ESP is generally through CNA, this dealer is offering ESP through Zurich, which makes me wonder if it is a local contract for that dealer, it is also very high priced as compared to other quotes i have reviewed on this forum.
Since this trip is being planned a year in advance, it is more like trying to think of everything that could be planned vs unplanned and then insuring against the unplanned. As to the indy, well any issues i can not repair on my own, i use an indy not a dealer so want that option for the year till the trip but that may not be available from what i have learned. I guess a question i have to ask my indy is are you contracted with harley ESP?
can anyone help with the indy question? Any other experiences?
I guess i could pay for it then turn it into ESP but would they cover or is that taking a chance? my guess is its taking a chance.
Ultimate HDF Member
Joined: May 2008
Posts: 7,439
Likes: 884
From: 'Noke, VA
Yes. I wouldn't own a primary bike without one.
Sort of. I carry tire & wheel coverage through the ESP. I have used that on both my new bike and my old Limited. The coverage is fantastic. As long as you have 3/32" worth of tread left, you pay nothing for the tire & mounting. Tows are also reimbursed, as are motel stays if you're stranded overnight.
With all the things that went wrong with my FLHTK in the first 2 years, and all the things that have gone wrong with my CVO in the first 4 months, the ESP was a wise buy for me.
I was riding with a friend a few years back when I noticed his bike sounded funny. We pulled into an independent shop, he called the ESP company, they spoke to the shop owner, 2 hours later he was back on the road with a new inner primary bearing. Cost him a phone call and $50.
You can use whatever you want. You just need to call the ESP company first if you're not at a dealer.
There's no way I'd take that trip on any Harley, much less an '09 (first year on the redesign) without an ESP.
FWIW, stay away from anything other than the official ESP. You want the card that says "Harley Davidson" on it with the Bar & Shield. Anything through Zurich is different. Call Jim Palmer at Kutter H-D and he'll take care of you.
With all the things that went wrong with my FLHTK in the first 2 years, and all the things that have gone wrong with my CVO in the first 4 months, the ESP was a wise buy for me.
I was riding with a friend a few years back when I noticed his bike sounded funny. We pulled into an independent shop, he called the ESP company, they spoke to the shop owner, 2 hours later he was back on the road with a new inner primary bearing. Cost him a phone call and $50.
FWIW, stay away from anything other than the official ESP. You want the card that says "Harley Davidson" on it with the Bar & Shield. Anything through Zurich is different. Call Jim Palmer at Kutter H-D and he'll take care of you.
Ultimate HDF Member
Joined: Dec 2006
Posts: 5,878
Likes: 17
From: The Desert SouthWest
Bought the bike new, bought the ESP.
I've used it a couple times. One time is saved me $1384 (new compensator and starter) and the other time was TODAY and it got me a new set of rear wheel bearings at 97,000+ miles.
It's paid for itself at this point and I still have 2 1/2 years left on the ESP.
If you ride a lot it's a good idea IMHO.
I've used it a couple times. One time is saved me $1384 (new compensator and starter) and the other time was TODAY and it got me a new set of rear wheel bearings at 97,000+ miles.
It's paid for itself at this point and I still have 2 1/2 years left on the ESP.
If you ride a lot it's a good idea IMHO.
Elite HDF Member
Joined: Sep 2007
Posts: 4,928
Likes: 69
From: Near Myrtle Beach, SC
Agree on Jim Palmer at Kutter HD. Best price in the country on the genuine HD CNA ESP. You don't have to buy it from your dealer, so don't fret about that. Once the CNA ESP is in the HD system, you are covered. It's does not matter where you purchase the CNA...and boy let me tell you...there are tons of dealerships making a ton of extra money (out of your pocket) on these compared to the deal you will get from Jim at Kutter.
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Road Warrior
Joined: Oct 2008
Posts: 1,692
Likes: 22
From: Denham Springs, La
I didn't get the ESP when I bought the bike. I've bought them before for cars and never used them. I wasted my money.
Well, just before the factory warranty ran out I looked at the list of warranty repairs and decided that I was going to have to do something. I had made a fair amount of modifications and was happy with the bike when it wasn't broken. I figured that if I traded it in that I would take a serious beating.
I bought the 7 year plan from my dealer which gave me 5 years coverage. I also got the tire and wheel coverage. I have used the ESP repeatedly.
I am very satisfied with it as it has paid for itself and I still have a little better than 2 years left on it.
My local indy is an authorized repair shop if I have to take it there. I use the dealer for repairs.
After the ESP runs out I won't be able to renew it because of mileage. I'm kinda hoping all the kinks will be worked out by then.
I would get at least a year or two (if you can buy it that way) just because it's used and you don't know the bike's history. That shouldn't be too expensive.
Well, just before the factory warranty ran out I looked at the list of warranty repairs and decided that I was going to have to do something. I had made a fair amount of modifications and was happy with the bike when it wasn't broken. I figured that if I traded it in that I would take a serious beating.
I bought the 7 year plan from my dealer which gave me 5 years coverage. I also got the tire and wheel coverage. I have used the ESP repeatedly.
I am very satisfied with it as it has paid for itself and I still have a little better than 2 years left on it.
My local indy is an authorized repair shop if I have to take it there. I use the dealer for repairs.
After the ESP runs out I won't be able to renew it because of mileage. I'm kinda hoping all the kinks will be worked out by then.
I would get at least a year or two (if you can buy it that way) just because it's used and you don't know the bike's history. That shouldn't be too expensive.
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