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There's a thread here asking, what do you get when you buy a Harley? I think this thread answers that question.
I was thinking about this very thing. I also own a BMW touring bike and did not use it on this trip because it needs new tires soon. Is this happened on the BMW I would probably be stranded right now. Harley's vast dealer network is definately a factor.
I live about two hours away from Amarillo in the OK panhandle. There's a dealership about 40 miles from me in Ks, but I went to Tripps to buy my SG. They have taken very good care of me since I bought it a year ago. Great people in there. The sales guy always remembers me when I come in too. I had a slow leak on my front tire that I couldn't figure out. They trailer'ed it down there for me and figured out there was a pin hole in the casting of the front wheel. Fixed under warranty. But I thought it was pretty damn cool that they towed it down there for me.
Glad it worked out. My experience my be interesting to those travelling. I just had a rear flat on another bike I own. I had both a Dyna Plug and a Stop N Go repair kit I never had used. The culprit was a 2" screw which I pulled out of the tire. The Dyna Plug (using a single plug) would not plug the hole. The Stop n Go did plug it just fine and my small air compressor filled it. I rode the repaired tire 60 - 70 mph w/ no problems.
I am going to get a new tire and also have a tire shop patch the old one internally for a back up.
This Stop N Go kit is now about $30 and mine was at least 10 years old. That and a pair of pliers or Leatherman and a portable compressor don't take up much space and you hope you will never need them.
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.