Emergency Road Service
If it's the HD ESP contract with a revision date of 08/13 look on page 2 section B: coverage details item 2 details the tire and wheel coverage, item 3. Expense reimbursement coverage details what expenses are covered. A. is rental reimbursement, B is breakdown or road hazard, C is Travel and lodging reimbursement.
Thread Starter
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Cruiser
Joined: Jul 2014
Posts: 110
Likes: 16
From: Fuquay Varina, NC
Okay... I think I have it now. I found the breakdown reimbursement clause in the ESP contract... so that's good. What was confusing me is that it doesn't talk about roadside service. However, as someone suggested, I found the roadside assistance number on the back of the HOG card.
So... if you breakdown, you call the number on the back of the HOG card... then file for reimbursement of other towing, rental, repair costs under the ESP protection... right?
I'm kind of embarrassed that I didn't understand the process before paying for all this stuff. I guess I was still in a daze from buying my new scooter!
Thanks,
Ron
So... if you breakdown, you call the number on the back of the HOG card... then file for reimbursement of other towing, rental, repair costs under the ESP protection... right?
I'm kind of embarrassed that I didn't understand the process before paying for all this stuff. I guess I was still in a daze from buying my new scooter!
Thanks,
Ron
Okay... I think I have it now. I found the breakdown reimbursement clause in the ESP contract... so that's good. What was confusing me is that it doesn't talk about roadside service. However, as someone suggested, I found the roadside assistance number on the back of the HOG card.
So... if you breakdown, you call the number on the back of the HOG card... then file for reimbursement of other towing, rental, repair costs under the ESP protection... right?
I'm kind of embarrassed that I didn't understand the process before paying for all this stuff. I guess I was still in a daze from buying my new scooter!
Thanks,
Ron
So... if you breakdown, you call the number on the back of the HOG card... then file for reimbursement of other towing, rental, repair costs under the ESP protection... right?
I'm kind of embarrassed that I didn't understand the process before paying for all this stuff. I guess I was still in a daze from buying my new scooter!
Thanks,
Ron
Last edited by Greg2012FLHTK; Sep 8, 2014 at 08:34 PM.
Road Master
Joined: Feb 2011
Posts: 1,120
Likes: 4
Interesting... I got the National HOG membership with my new bike and I have the wheel and tire coverage, but I couldn't find anything about roadside assistance in the paperwork or policy. I'll need to look online to see if I can find info... need a number to call if I break down.
Thanks,
Ron
Thanks,
Ron
Stellar HDF Member
Joined: Dec 2005
Posts: 3,302
Likes: 275
From: Milton, Delaware
I have the AAA RV+ coverage, and have used it once. I had excellent service with them. I recommended it to a buddy and about 2 months after he signed up he had to call them. Also excellent service. Both times they came out with a flat bed with a special dolly designed for hauling a bike.
His bike, after a very close call with a blow out.
His bike, after a very close call with a blow out.
Cruiser
Joined: Jun 2007
Posts: 191
Likes: 6
From: Portland Oregon
the hog roadside assistance is great... Unless you actually need it! And, I had the updated policy too!
I was left stranded on a Sunday night because the dealer was closed, just 18 miles from my house.
Their policy is a tow to the nearest dealer, not to your house. Since the dealer was closed they would hold it someplace overnight.
I ended up canceling the hog roadside assistance after I had to pay for my own tow that night.
I have A A A RV plus now.
I was left stranded on a Sunday night because the dealer was closed, just 18 miles from my house.
Their policy is a tow to the nearest dealer, not to your house. Since the dealer was closed they would hold it someplace overnight.
I ended up canceling the hog roadside assistance after I had to pay for my own tow that night.
I have A A A RV plus now.
HOG said the dealer would be closed by the time my bike arrived and it turned into a big hassle.
Used my backup, AAA+RV to deliver to my home.
Cancelled HOG and went with AAA+RV exclusively , used it once since then with no issues.
Tourer
Joined: Jan 2008
Posts: 338
Likes: 67
Used Foremost Insurance roadside assistance in July. The level of incompetence was stunning - I was stranded 7 hours. The first towing service they gave me didn't tow motorcycles. The second towing service arrived and the driver was not aware he was towing a bike. He did not have the necessary equipment. The next day I added RV coverage to my automobile AAA policy for $49.
Road Warrior
Joined: Aug 2011
Posts: 1,510
Likes: 23
From: Connecticut
My AMA (not AAA) membership is up for renewal, and if you re-up for 3 years you can get towing assistance thrown in.
I was wondering if anyone actually has used the roadside assistance offered by AMA, and if you did -- how was it?
I was wondering if anyone actually has used the roadside assistance offered by AMA, and if you did -- how was it?
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Road Master
Joined: Aug 2014
Posts: 786
Likes: 119
From: Grand Prairie
roadside assistance
As a new owner, this has certainly been something on my mind.
"What do I do if I break down"??
I did not buy from the dealership so got no free memberships or anything like that.
Insurance is with State Farm and comes with no form of roadside....
so.........
I dunno??????
"What do I do if I break down"??
I did not buy from the dealership so got no free memberships or anything like that.
Insurance is with State Farm and comes with no form of roadside....
so.........
I dunno??????
