I hope my dealer is reading this, "Thanks a lot for giving me nothing as far as help with getting this oven cooled down!" Called MOCO and got the same BS run around.
We all have the MoCo to blame. I have to say my dealer has been great, their hands are tied as they can only offer solutions the MoCo supports. The only thing they have to offer would be what we are doing which is walking a warranty tight rope.