Disappointing Customer Service
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Stage I
Joined: Jul 2008
Posts: 1
Likes: 0
Disappointing Customer Service
Hi all,
 \\;
Have a vrscb still under warranty. \\; SPeedo is clouding and seat is sewn crooked. \\; Sent pic to Harley , both declined. \\; Afraid I have bought my last Harley. \\; Any Ideas on how to clean the speedo.
 \\;
REgards,
 \\;
JC
 \\;
PS How do I contact Willie. \\; I'm ready for a fight
 \\;
Have a vrscb still under warranty. \\; SPeedo is clouding and seat is sewn crooked. \\; Sent pic to Harley , both declined. \\; Afraid I have bought my last Harley. \\; Any Ideas on how to clean the speedo.
 \\;
REgards,
 \\;
JC
 \\;
PS How do I contact Willie. \\; I'm ready for a fight
Intermediate
Joined: Apr 2008
Posts: 38
Likes: 0
I know how you feel. my bike was less than 1 month old and the speedo was fogged up and had moisture inside on the glass. i was normal have a good day. now speedo has residue from the moisture on inside of the glass. what deal for 20,000 bike. harley is making happy customers. Are things moving back to the AMF days???
Elite HDF Member
Joined: Mar 2008
Posts: 4,196
Likes: 1
From: Reno, Nevada
Sorry to hear about your problems. I don't think Harley service is worth anything. My local dealer make me feel like they did me a favor to sell me a bike, so why should I expect them to do anything else right. As far as your speedo, I would try a hair dryer to try and clear it. If that does not work, you could take it apart to dry it. Good luck...
Even if you dry it out with the hairdryer, it'll fog up again.
If it's still under the factory warranty it should be covered, tell them you're conserned because you can't tell has fast you're going.........
If it's still under the factory warranty it should be covered, tell them you're conserned because you can't tell has fast you're going.........
Road Warrior
Joined: Feb 2007
Posts: 1,625
Likes: 349
From: The Biggest Little City, Reno, NV
My 08 had the same problem with the cloudy instrument glass. It cannot be cleaned off, it is a anti fog coating they put on the inside of the glass, they put it on too thick and it dries cloudy. I thought it was water spots on the outside of the glass from where the dealer washed it.
Once I got it home I found the real problem, I took it back to the dealer and they replaced the entire cluster under warranty. They will replace it if you hound them, its their screw up.
Once I got it home I found the real problem, I took it back to the dealer and they replaced the entire cluster under warranty. They will replace it if you hound them, its their screw up.
3rd Gear
Joined: Aug 2008
Posts: 7
Likes: 0
Find a stain.
Dealers don't set the rules the MoCo does.
Fogging gauges can't be warrantied but stains can. Look hard there may be a stain Hint Hint
Seat sewn crooked? How so? Is it something obvious to the average person? How long have you had the bike? Did you buy it from the dealer you filed the complaint with?
Did you ask nice?
Dealers don't set the rules the MoCo does.
Fogging gauges can't be warrantied but stains can. Look hard there may be a stain Hint Hint
Seat sewn crooked? How so? Is it something obvious to the average person? How long have you had the bike? Did you buy it from the dealer you filed the complaint with?
Did you ask nice?
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