Disappointed. ..
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Road Warrior
Joined: Apr 2012
Posts: 1,438
Likes: 12
From: Washngton State
Disappointed. ..
I ordered a set of DNA Mammoth Wheels through Outlaw Cycle products about a month ago. 21 front and a 16 rear. Outlaw has had pretty good customer service...great communication so far...other than the long wait on the wheels.
About a week after I ordered, I came to find out that the 16" rear would not allow my ABS to work after going with a 21 on the front. So, I called Outlaw and asked them to change the order to an 18 rear. They agreed.
I had them send me a new invoice reflecting the 18x5.5 rear.
What did I receive today? A 16 rear wheel.
Frustrates the f**k out of me. I am not sure what I'm gonna do. Wait another month for a 18" wheel or throw the 16" wheel on and say the hell with my ABS.
About a week after I ordered, I came to find out that the 16" rear would not allow my ABS to work after going with a 21 on the front. So, I called Outlaw and asked them to change the order to an 18 rear. They agreed.
I had them send me a new invoice reflecting the 18x5.5 rear.
What did I receive today? A 16 rear wheel.
Frustrates the f**k out of me. I am not sure what I'm gonna do. Wait another month for a 18" wheel or throw the 16" wheel on and say the hell with my ABS.
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