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Old Apr 30, 2015 | 08:44 AM
  #21  
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Originally Posted by Hammz
Guess what - I have no issues with mine. Why? I've taken time to learn the system.

State of the art? It's the best built-in motorcycle system on the market. No other manufacturer has anything even close.

Still, it's a gen 1 system. Not unlike the first in-dash car nav systems when they first became available. They were slow, difficult to use, etc. Auto nav systems are now much better, but many of them are now gen 3 or later. It's unfair to compare stand-alone or auto in-dash systems to HD's built-in system. Name another motorcycle manufacturer that has a built-in (not add-on) system with as many features.

Only Bull$hit is your blanket warranty it statements when the problem's laziness to learn how to operate the system.


No issues with mine either.

There is a reason these bikes have a separate owners manual just covering the Boom Audio System.
It is complicated, and not something that you just turn on and figure out as you go.

Quite a few of the issues people are having, also happen in most car audio/nav systems.

Most of the issues people are having can be resolved with some more practice.

I'll admit that some are having real issues, so I am not making a blanket statement that everything is perfect about this system.
It is new, and there will be a few bugs to iron out.

But there are far more people out there using this system without any issues, than there are having trouble.
 
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Old Apr 30, 2015 | 02:52 PM
  #22  
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Originally Posted by Hammz
Guess what - I have no issues with mine. Why? I've taken time to learn the system.

State of the art? It's the best built-in motorcycle system on the market. No other manufacturer has anything even close.

Still, it's a gen 1 system. Not unlike the first in-dash car nav systems when they first became available. They were slow, difficult to use, etc. Auto nav systems are now much better, but many of them are now gen 3 or later. It's unfair to compare stand-alone or auto in-dash systems to HD's built-in system. Name another motorcycle manufacturer that has a built-in (not add-on) system with as many features.

Only Bull$hit is your blanket warranty it statements when the problem's laziness to learn how to operate the system.
Not to pick a fight I just thought I could get a little help from the forum. I've had 4 harley techs, 3 dealerships that would greatly benefit from your wisdom. I sure wish I could have.

It could be that there is a problem with this unit. Other then the issue at hand and the AVC problem everyone else is having I like the system. I am glad yours is working for you.
 
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Old Apr 30, 2015 | 03:18 PM
  #23  
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I had this same problem but I downloaded the newest firmware, upgraded the system, and the problem is gone. If you haven't already checked, you should see what version of firmware you have in your Boom system. It is a very simple process to upgrade, no dealer visit required. All you need is a USB stick of at least 2GB. The upgrade file is nearly 900MB by itself.
 
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Old Apr 30, 2015 | 05:43 PM
  #24  
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Originally Posted by nicliv
Not to pick a fight I just thought I could get a little help from the forum. I've had 4 harley techs, 3 dealerships that would greatly benefit from your wisdom. I sure wish I could have.

It could be that there is a problem with this unit. Other then the issue at hand and the AVC problem everyone else is having I like the system. I am glad yours is working for you.
The issue is your settings aren't set correctly to prevent this from happening. Try turning OFF Classic Mode & DISABLE Global Presets. Then make sure your presets are set for FM stations.
 
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Old May 1, 2015 | 04:36 AM
  #25  
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Originally Posted by nevrenuf
I had this same problem but I downloaded the newest firmware, upgraded the system, and the problem is gone. If you haven't already checked, you should see what version of firmware you have in your Boom system. It is a very simple process to upgrade, no dealer visit required. All you need is a USB stick of at least 2GB. The upgrade file is nearly 900MB by itself.
Thanks , got the latest update that is when I got the AVC problem with the boom 1 amp that seem to be with all with boom amps
 
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Old May 1, 2015 | 04:41 AM
  #26  
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Originally Posted by Hammz
The issue is your settings aren't set correctly to prevent this from happening. Try turning OFF Classic Mode & DISABLE Global Presets. Then make sure your presets are set for FM stations.
Thanks HAMMZ, I'll give that a shot, no one has done that yet that I know of. I did unplug my Ipod and it has not defaulted to the weather band yet. Just don't want to have to plug it in every time, so as soon as I can I'll give this a try.
Thanks again
 
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Old May 1, 2015 | 05:16 AM
  #27  
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Originally Posted by nicliv
Thanks , got the latest update that is when I got the AVC problem with the boom 1 amp that seem to be with all with boom amps
If that's the case I'm sure that will be fixed with a future software update, why would the MoCo try to push upgraded Amps that disable one of the basic system functions.
 

Last edited by IUOE ROB; May 1, 2015 at 05:51 AM.
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Old May 1, 2015 | 07:53 AM
  #28  
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Originally Posted by nicliv
Thanks HAMMZ, I'll give that a shot, no one has done that yet that I know of. I did unplug my Ipod and it has not defaulted to the weather band yet. Just don't want to have to plug it in every time, so as soon as I can I'll give this a try.
Thanks again
My iPod stays plugged in all the time, and I don't have any issues with it that way.

When I first got it, it would come on with the weather band about 95% of the time.
After studying the manual some and playing with different settings (one was turning off weather alerts), it has never defaulted to weather band again.
 
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Old May 1, 2015 | 10:12 AM
  #29  
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Originally Posted by Hammz
Guess what - I have no issues with mine. Why? I've taken time to learn the system.

State of the art? It's the best built-in motorcycle system on the market. No other manufacturer has anything even close.

Still, it's a gen 1 system. Not unlike the first in-dash car nav systems when they first became available. They were slow, difficult to use, etc. Auto nav systems are now much better, but many of them are now gen 3 or later. It's unfair to compare stand-alone or auto in-dash systems to HD's built-in system. Name another motorcycle manufacturer that has a built-in (not add-on) system with as many features.

Only Bull$hit is your blanket warranty it statements when the problem's laziness to learn how to operate the system.
First off, yes it's a HD Gen 1 system, built easily a decade after the mass marketed systems started to appear, but rather than learn from those systems, their issues and improvements, it seems as if Harley decided to replicate them. They built a computationally underpowered system, with inadequate memory and horrid software. I don't have to compare to any other motorcycle system at all, I simply look at the year, 2014 and know that many features I take for granted now are not there, are crippled and more. Seriously who requires a hard wired headset vs bluetooth in 2014? The 70's called and want their sideburns back.

I simply use the current state of the art and say why? Why give me less than what is available as off the shelf components? Why go cheap on the software and make me the beta tester?

As for the "learn the system" comment. I was a software engineer, now turned computer science professor. I have designed and built software for a living. I program for fun, and I know how to read the manual. The initial manual sucked major A$$. the '15 manual is marginally better. And even pouring over the system it is still a kludge.

I lived on my bike for 5 months straight, traveled in excess of 17,000 miles from coast to coast and back. I dove into every menu, sub menu and more, and when having issues more often than not I ended up teaching the dealer mechanics how to work the freaking thing. I have watched the software updates fix horribly broken things, and break things that worked fine (aka the XM weather maps).

My system had all kinds of issues, and "read the manual" doesn't explain the system locking up while riding, the GPS freezing, volume control locking up etc etc. So no, I do not blame the user. I blame crappy software design, cheap *** hardware (really a sub second buffer for XM? WTF?)

These systems were not ready to be released. They are fundamentally flawed and needed years more design and testing. And the dealers needed way more training to even begin to understand them.

Those folks who have no problem I envy your perfect knowledge and perfect system. Mine however is not. And worse yet, every radio complaint at every dealer is NEVER entered into Harleys system. It gets a generic "issues" comment. So no wonder Harley has no clue - they can't even go through their own system and find the issues.

So please, climb down from your horse. Understand there are several varients of the Infotainment system out there, as well as other software systems on our bikes. Your's may just be a varient that is stable, but I know too many other people that have issues that are still unresolved.
 
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Old May 1, 2015 | 11:21 AM
  #30  
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Originally Posted by codpilot
First off, yes it's a HD Gen 1 system, built easily a decade after the mass marketed systems started to appear, but rather than learn from those systems, their issues and improvements, it seems as if Harley decided to replicate them. They built a computationally underpowered system, with inadequate memory and horrid software. I don't have to compare to any other motorcycle system at all, I simply look at the year, 2014 and know that many features I take for granted now are not there, are crippled and more. Seriously who requires a hard wired headset vs bluetooth in 2014? The 70's called and want their sideburns back.

I simply use the current state of the art and say why? Why give me less than what is available as off the shelf components? Why go cheap on the software and make me the beta tester?

As for the "learn the system" comment. I was a software engineer, now turned computer science professor. I have designed and built software for a living. I program for fun, and I know how to read the manual. The initial manual sucked major A$$. the '15 manual is marginally better. And even pouring over the system it is still a kludge.

I lived on my bike for 5 months straight, traveled in excess of 17,000 miles from coast to coast and back. I dove into every menu, sub menu and more, and when having issues more often than not I ended up teaching the dealer mechanics how to work the freaking thing. I have watched the software updates fix horribly broken things, and break things that worked fine (aka the XM weather maps).

My system had all kinds of issues, and "read the manual" doesn't explain the system locking up while riding, the GPS freezing, volume control locking up etc etc. So no, I do not blame the user. I blame crappy software design, cheap *** hardware (really a sub second buffer for XM? WTF?)

These systems were not ready to be released. They are fundamentally flawed and needed years more design and testing. And the dealers needed way more training to even begin to understand them.

Those folks who have no problem I envy your perfect knowledge and perfect system. Mine however is not. And worse yet, every radio complaint at every dealer is NEVER entered into Harleys system. It gets a generic "issues" comment. So no wonder Harley has no clue - they can't even go through their own system and find the issues.

So please, climb down from your horse. Understand there are several varients of the Infotainment system out there, as well as other software systems on our bikes. Your's may just be a varient that is stable, but I know too many other people that have issues that are still unresolved.
I don't have to climb down off anything. Learn some patience & let the system boot completely before trying to start the bike & causing a voltage drop during bootup & many of those so-called lockup issues go away.

Yes, it has slow processors & the interactive boot process is a software nightmare. But it will work if you let it. This round of hardware was dictated by bean counters. I expect improvements with gen 2 hardware. But until then, this is the equipment we have.

You can argue & fight with the dealer techs until hell freezes over, but it won't change anything. What will change things is learning how to live with the system you have. If you don't want to do that, sell your bike & buy a Honda, Victory, Indian, BMW, Kawasaki or whatever other brand you think has a better system & enjoy that.

You need a reality check. This HD system, with all its' faults, is easily years ahead of its' motorcycling competition. And just because other industries (with vastly more extensive resources) have advanced their technologies, don't expect it to happen instantly with a company comprised of much more limited financial and engineering resources to get it perfect first time out of the box. Not one of the automotive companies got in-dash nav right the first time either. If you don't want to acknowledge that I understand, since you're a "professor" & you have all the answers.
 

Last edited by Hammz; May 1, 2015 at 11:28 AM.
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