Originally Posted by codpilot

First off, yes it's a HD Gen 1 system, built easily a decade after the mass marketed systems started to appear, but rather than learn from those systems, their issues and improvements, it seems as if Harley decided to replicate them. They built a computationally underpowered system, with inadequate memory and horrid software. I don't have to compare to any other motorcycle system at all, I simply look at the year, 2014 and know that many features I take for granted now are not there, are crippled and more. Seriously who requires a hard wired headset vs bluetooth in 2014? The 70's called and want their sideburns back.

I simply use the current state of the art and say why? Why give me less than what is available as off the shelf components? Why go cheap on the software and make me the beta tester?

As for the "learn the system" comment. I was a software engineer, now turned computer science professor. I have designed and built software for a living. I program for fun, and I know how to read the manual. The initial manual sucked major A$$. the '15 manual is marginally better. And even pouring over the system it is still a kludge.

I lived on my bike for 5 months straight, traveled in excess of 17,000 miles from coast to coast and back. I dove into every menu, sub menu and more, and when having issues more often than not I ended up teaching the dealer mechanics how to work the freaking thing. I have watched the software updates fix horribly broken things, and break things that worked fine (aka the XM weather maps).

My system had all kinds of issues, and "read the manual" doesn't explain the system locking up while riding, the GPS freezing, volume control locking up etc etc. So no, I do not blame the user. I blame crappy software design, cheap *** hardware (really a sub second buffer for XM? WTF?)

These systems were not ready to be released. They are fundamentally flawed and needed years more design and testing. And the dealers needed way more training to even begin to understand them.

Those folks who have no problem I envy your perfect knowledge and perfect system. Mine however is not. And worse yet, every radio complaint at every dealer is NEVER entered into Harleys system. It gets a generic "issues" comment. So no wonder Harley has no clue - they can't even go through their own system and find the issues.

So please, climb down from your horse. Understand there are several varients of the Infotainment system out there, as well as other software systems on our bikes. Your's may just be a varient that is stable, but I know too many other people that have issues that are still unresolved.

Originally Posted by Hammz

I don't have to climb down off anything. Learn some patience & let the system boot completely before trying to start the bike & causing a voltage drop during bootup & many of those so-called lockup issues go away.

Yes, it has slow processors & the interactive boot process is a software nightmare. But it will work if you let it. This round of hardware was dictated by bean counters. I expect improvements with gen 2 hardware. But until then, this is the equipment we have.

You can argue & fight with the dealer techs until hell freezes over, but it won't change anything. What will change things is learning how to live with the system you have. If you don't want to do that, sell your bike & buy a Honda, Victory, Indian, BMW, Kawasaki or whatever other brand you think has a better system & enjoy that.

You need a reality check. This HD system, with all its' faults, is easily years ahead of its' motorcycling competition. And just because other industries (with vastly more extensive resources) have advanced their technologies, don't expect it to happen instantly with a company comprised of much more limited financial and engineering resources to get it perfect first time out of the box. Not one of the automotive companies got in-dash nav right the first time either. If you don't want to acknowledge that I understand, since you're a "professor" & you have all the answers.