Kutter?
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Tourer
Joined: May 2008
Posts: 336
Likes: 11
From: 8K' in CO
Kutter?
Has anybody bought from Kutter lately? and if so how fast did they ship?--- On previous orders have had good pricing and kinda/sorta timely shipping but now they seem to be going through an ownership change and the last time I ordered from them about 30 days ago took quite a while to receive ---- thus was wondering??
TKS
G
TKS
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Club Member
Joined: Aug 2007
Posts: 197
Likes: 0
From: Joshua, TX
I placed an order over the weekend and the confirmation I got back said two weeks. If you call the phone number, the message says they are working on administrative stuff and won't take any customer phone calls this week.
HDF Community Team
Joined: Oct 2010
Posts: 902
Likes: 152
From: Georgia
Has anybody bought from Kutter lately? and if so how fast did they ship?--- On previous orders have had good pricing and kinda/sorta timely shipping but now they seem to be going through an ownership change and the last time I ordered from them about 30 days ago took quite a while to receive ---- thus was wondering??
TKS
G
TKS
G
Cruiser
Joined: Mar 2015
Posts: 143
Likes: 2
From: Ottertail, MN
I have order from them 5-6 times in the last 2-3 months. Up until two weeks ago it was around 8-10 days total for processing/shipping/receiving. But these last few orders from the past month, have been nearly double that. And they were temporarily no longer taking Credit Cards last time I checked (Paypal Only). As long as they continue to still offer the low prices and free shipping, I can live with it.
Elite HDF Member
Joined: Mar 2014
Posts: 4,214
Likes: 661
From: Prior Lake, MN
Didn't any of you read the notice on their splat page regarding the transition to new ownership? Processing will be slower until they get things transitioned.
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Club Member
Joined: Apr 2013
Posts: 7,675
Likes: 8,401
From: Utah
I ordered some trim parts 10 days ago and it came in last Friday and Sat. The only difference is both boxes had to be signed for. Wasn't home for delivery so I had to take the slip to the PO to pick them up.
Anthony at Kutter does a great job and I've never had a problem.
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Ultimate HDF Member
Joined: Jun 2010
Posts: 5,105
Likes: 16
From: Blaine, WA
http://www.kutterharleyonline.com/
Please Read The Following Announcement:
Kutter H-D is under new ownership and transitioning to Boardtracker H-D. Our online business will continue as normal, but please expect longer delays until the transition is complete.
Once the transition is complete, we will be offering better service and a quicker turn around when processing orders.
We appreciate your continued support and patience during this transition and we look forward to a bigger and better online business in the near future.
Please Read The Following Announcement:
Kutter H-D is under new ownership and transitioning to Boardtracker H-D. Our online business will continue as normal, but please expect longer delays until the transition is complete.
Once the transition is complete, we will be offering better service and a quicker turn around when processing orders.
We appreciate your continued support and patience during this transition and we look forward to a bigger and better online business in the near future.
Stellar HDF Member
Joined: Feb 2010
Posts: 3,390
Likes: 259
From: Southern California
I ordered some trim parts 10 days ago and it came in last Friday and Sat. The only difference is both boxes had to be signed for. Wasn't home for delivery so I had to take the slip to the PO to pick them up. Anthony at Kutter does a great job and I've never had a problem.
