Harley service IMO is way overpriced. Dealers pay their techs maybe 25/ hr. Then charge 110 per hour. My 1000 service was 300 bucks after shopping several harley dealers. DIY is best bet if you know how to do stuff. Harleys are expensive toys/vehicles.
I got hosed
Grand HDF Member
Joined: Sep 2009
Posts: 3,808
Likes: 285
From: Green Country Oklahoma
No big deal I know how to listen to what you mean not what you said.
Seasoned HDF Member
Joined: Mar 2013
Posts: 11,630
Likes: 990
From: NC
Don't get me wrong here as I am not defending the dealer or their pricing. I think if you look they do a bit more than just "change the oil", at least they did on mine. New plugs, checked all the fasteners, check and lube hinge points...even my highway pegs and a few other things, but then paid maintenance was part of the deal I made when I bought mine...at least through 30k in mileage.
Not sure where you went but the dealer I use has their service pricing clearly posted above the service desk, including what they charge for 1k, 5k, 10k, etc services. Definitely cheaper to get a service manual and do your own work...but if you had sticker shock over what you paid...you should have gone into it knowing what they were going to charge you.
While I don't disagree with your thinking their pricing is too much, giving someone a job to do that they expect payment for and not knowing what the price is going to be...well...who's fault is that?
Not sure where you went but the dealer I use has their service pricing clearly posted above the service desk, including what they charge for 1k, 5k, 10k, etc services. Definitely cheaper to get a service manual and do your own work...but if you had sticker shock over what you paid...you should have gone into it knowing what they were going to charge you.
While I don't disagree with your thinking their pricing is too much, giving someone a job to do that they expect payment for and not knowing what the price is going to be...well...who's fault is that?
Outstanding HDF Member
Joined: May 2007
Posts: 2,921
Likes: 199
From: Skunk Hollow, TX
I'm glad to see I'm not the only one that makes notes all over the page in the manual ...............
Outstanding HDF Member
Joined: May 2007
Posts: 2,921
Likes: 199
From: Skunk Hollow, TX
They charged you 3 hours of labor and then pay and reward the mechanic more the faster he can do the work. For those that think they are going through that whole list unless you are standing there watching them then it's not happening. Mine hasn't been in even for the 1k and won't be in unless it's warranty or computer related.
Outstanding HDF Member
Joined: May 2007
Posts: 2,921
Likes: 199
From: Skunk Hollow, TX
Adam Smith's stores are all up to $125 an hour. This includes Waco and the 2 he just bought in east TX.
Advanced
Joined: Dec 2012
Posts: 76
Likes: 0
From: Michigan
You did get "hosed", but many have said, prices are as advertised. You cant or wont do it, your a sucker.
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Club Member
Joined: Sep 2014
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From: Des moines IA
I have 3 dealers within 35 miles. All 3 have different prices for their 1k service. Closest dealer, 385.00, second closest, 375.00 (owners in common). Furthest dealer is at 350.00.
I had 1k done at the dealer, doing it myself from there.
I had 1k done at the dealer, doing it myself from there.
Seasoned HDF Member
Joined: Sep 2009
Posts: 25,310
Likes: 2,446
From: Eastern NE
OP; Did the service rep discuss 1K associated costs when you arrived? If not, did you ask? Not taking sides here, but if you didn't know up-front charges...you can't claim dealer was at fault...IMO.