Another Dealer bashing thread
Thread Starter
|
Road Warrior
Joined: Apr 2013
Posts: 1,295
Likes: 485
From: St Louis
Another Dealer bashing thread
I bought my 2015 RG standard on sept, 23 of this year. While talking to the salesman, I SPECIFICALLY asked had the safety recalls been done on the bike I am buying. He confidently told me OF COURSE THEY HAVE BEEN DONE. So yesterday I get a call from the service department........ what time do you want us to come pick up your harley for the safety recall.
the first word out of my mouth was.... you mean the recall that was done before I took delivery??
Oh I am not happy at all with this one. I am taking it in myself today (vacation and doing some riding), but I really didnt plan a one hour or more "break" at the dealers. this at least is going to cost them a tee shirt maybe a hat or something.
the first word out of my mouth was.... you mean the recall that was done before I took delivery??
Oh I am not happy at all with this one. I am taking it in myself today (vacation and doing some riding), but I really didnt plan a one hour or more "break" at the dealers. this at least is going to cost them a tee shirt maybe a hat or something.
Tourer
Joined: Jul 2013
Posts: 395
Likes: 7
From: 29575
Go to the dealership on Sat when they are busy and confront the salesman in a very loud and obnoxious manner. When they start harassing you, ask to speak to the owner or at least the manager.
Squeaky wheel get the grease and management might reconsider the salesman in question as well as sales practices in general.
Squeaky wheel get the grease and management might reconsider the salesman in question as well as sales practices in general.
Seasoned HDF Member
Joined: Apr 2010
Posts: 9,524
Likes: 7,861
From: Long Island, New York
Was the recall in question issued before or after you picked up your bike?
I would check before inserting footing in mouth.
When proven it was an open recall when you got the bike, feel free to abuse the salesman.
I would check before inserting footing in mouth.
When proven it was an open recall when you got the bike, feel free to abuse the salesman.
Thread Starter
|
Road Warrior
Joined: Apr 2013
Posts: 1,295
Likes: 485
From: St Louis
saddle bag recall July 6, 2015
I bought the bike on september 23, 2015.
I knew about the recall and asked the salesman if the recall had been done. Now the issue is that I am actually a friend of the salesman. I am betting on a lack of communication between the sales and service staff.
Road Master
Joined: Sep 2014
Posts: 1,191
Likes: 233
From: North East, MD
They wouldn't let me pick mine up until the first clutch recall had been done back in September of 14. The recall was issued between the time I put my down payment on and the scheduled delivery of the bike.
Ultimate HDF Member
Joined: Sep 2006
Posts: 5,535
Likes: 15
From: Salem, Va.
Trending Topics
IF by lack of communication you mean your friend did nothing to check if it were done or not....
I would agree.
It is not hard to type in a VIN and find out. Your friend failed.
On a side query... were you friends BEFORE he started working at the Harley dealer?
Exactly.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider
Verdad Gallardo
Grand HDF Member
Joined: Aug 2014
Posts: 4,725
Likes: 1,787
From: Toledo ohio
If you hadn't agreed on one already. I would ask for a "free" 1000 mile service. My sales rep told me to ask the service manager for one and the dealer I go to always says yes. That is worth more than a t shirt. Unless you don't have any yet. LOl
Seasoned HDF Member
Joined: Jan 2011
Posts: 157,416
Likes: 56,983
From: Michigan 15 Minutes East Of Hell
It just gives you another "reason" to take the scooter for a ride ... and of course, while you're there, you'll become another victim of the parts and accessories department. Happy shopping!
