Surdyke order, is this normal
Thread Starter
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Road Captain
Joined: Sep 2014
Posts: 713
Likes: 97
From: Castle Rock, Colorado
Surdyke order, is this normal
Many on this forum have used and recommend Surdyke as a good place to buy Harley parts, of those that have bought from them is this normal? Ordered a simple pair of Harley handlebar grips Jan. 4th, received a message back stating that the estimated SHIPMENT DATE is Jan. 14th, 2015, Im sure they meant 2016, but thats a long time before shipping. Then they stated that I should expect to receive my order in 7 to 10 business days after that. So ordered on the 4th expect to get your order on the 28th, hummm.
Wouldve, couldve, shouldve . Evidently Surdyke doesnt "hold stock", even something as small as handlebar grips, they just turn around and order from Harley. Now I found that Harley Super Store (http://www.manchesterharley-superstore.com) does "hold stock" and it was for this particular part, in stock and ready to ship immediately and the grips actually cost less then Surdyke (- $.23 LOL).
Bottom line is looks like the Harley Super Store may be the way to go these days, less you are a very, very patient person.
Wouldve, couldve, shouldve . Evidently Surdyke doesnt "hold stock", even something as small as handlebar grips, they just turn around and order from Harley. Now I found that Harley Super Store (http://www.manchesterharley-superstore.com) does "hold stock" and it was for this particular part, in stock and ready to ship immediately and the grips actually cost less then Surdyke (- $.23 LOL).
Bottom line is looks like the Harley Super Store may be the way to go these days, less you are a very, very patient person.
Road Captain
Joined: Dec 2014
Posts: 513
Likes: 85
From: NorCal
I have had the same experience with both Surdyke, and Kutter now Board tracker. Every time I order 3 to 4 day to acknowledge order placed. 2 to 3 days to ship it out, and a week for delivery. I will check out the Super Store.
Elite HDF Member
Joined: May 2007
Posts: 4,452
Likes: 798
From: Bear Flag, lower end
Many on this forum have used and recommend Surdyke as a good place to buy Harley parts, of those that have bought from them is this normal? Ordered a simple pair of Harley handlebar grips Jan. 4th, received a message back stating that the estimated SHIPMENT DATE is Jan. 14th, 2015, Im sure they meant 2016, but thats a long time before shipping. Then they stated that I should expect to receive my order in 7 to 10 business days after that. So ordered on the 4th expect to get your order on the 28th, hummm.
Wouldve, couldve, shouldve . Evidently Surdyke doesnt "hold stock", even something as small as handlebar grips, they just turn around and order from Harley. Now I found that Harley Super Store (http://www.manchesterharley-superstore.com) does "hold stock" and it was for this particular part, in stock and ready to ship immediately and the grips actually cost less then Surdyke (- $.23 LOL).
Bottom line is looks like the Harley Super Store may be the way to go these days, less you are a very, very patient person.
Wouldve, couldve, shouldve . Evidently Surdyke doesnt "hold stock", even something as small as handlebar grips, they just turn around and order from Harley. Now I found that Harley Super Store (http://www.manchesterharley-superstore.com) does "hold stock" and it was for this particular part, in stock and ready to ship immediately and the grips actually cost less then Surdyke (- $.23 LOL).
Bottom line is looks like the Harley Super Store may be the way to go these days, less you are a very, very patient person.
Ultimate HDF Member
Joined: Dec 2013
Posts: 6,044
Likes: 336
Yes, normal practice with Surdyke - as someone else said, you have to wait a few days/weeks to get your stuff if you want to save 20% on your parts.
Think of all the parts out there needed on all of the different types of bikes & what type of inventory they would need
I just ordered a complete set of CVO gauges, took 1 week to ship out 3 of the 4, then another week to send the last one - all toll it took 3 weeks to get all my stuff
Think of all the parts out there needed on all of the different types of bikes & what type of inventory they would need
I just ordered a complete set of CVO gauges, took 1 week to ship out 3 of the 4, then another week to send the last one - all toll it took 3 weeks to get all my stuff
Thread Starter
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Road Captain
Joined: Sep 2014
Posts: 713
Likes: 97
From: Castle Rock, Colorado
Yes, normal practice with Surdyke - as someone else said, you have to wait a few days/weeks to get your stuff if you want to save 20% on your parts.
Think of all the parts out there needed on all of the different types of bikes & what type of inventory they would need
I just ordered a complete set of CVO gauges, took 1 week to ship out 3 of the 4, then another week to send the last one - all toll it took 3 weeks to get all my stuff
Think of all the parts out there needed on all of the different types of bikes & what type of inventory they would need
I just ordered a complete set of CVO gauges, took 1 week to ship out 3 of the 4, then another week to send the last one - all toll it took 3 weeks to get all my stuff
Seasoned HDF Member
Joined: Feb 2006
Posts: 6,680
Likes: 602
From: South Florida
For some reason Manchester Harley Superstore rotates what they will give you a discount on.I had previously ordered a tour pack,painted & chrome front end kit etc and got 20% off.That was about 9 months ago.I then last month tried to order a set of rear crash bars and the part number would not come up on their web site..I called and talked to a parts man and he stated they change up what they allow a discount on.Doesn't make much sense.
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Tourer
Joined: May 2011
Posts: 484
Likes: 74
From: Central Valley, CA
I have had a similar experience. Usually takes about 2 weeks to get things from them. I have noticed they will give you an expected ship date of like 2 weeks out. Then within a week or so you get an email saying it has shipped.
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Road Master
Joined: Mar 2013
Posts: 755
Likes: 9
From: Phoenix, AZ
I call Boardtracker and see if they have what I want in stock if I need it right away or I can wait. I was going on an overnight trip to Vegas and needed my luggage rack and they had it in stock when all 6 of our local dealers here in Phoenix didn't have it. I called, ordered it, they sent it priority mail, and I had it in 2 days sent to my office without charging me the big money for the shipping. I still saved 20%. Boardtracker/Kutter is great!
Last edited by bill_1202; Jan 5, 2016 at 11:58 AM.
Road Master
Joined: Jan 2008
Posts: 921
Likes: 8
From: Junction City, Kansas
I ordered a seat from Surdyke Christmas weekend and will be getting it tomorrow. It shipped out on Monday the 4th. I have ordered from them before and it's par for the course. If you aren't in a hurry like me it's no big deal but if you want it fast then look elsewhere.