Navsync_NoNavContent error
Thread Starter
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Road Master
Joined: Feb 2014
Posts: 1,082
Likes: 380
From: Queanbeyan, Australia
Navsync_NoNavContent error
I have been getting the Navsync_NoNavContent error ever since I tried to update my GPS maps. The dealer said changing out my radio would give me a new thumbprint which would allow me to get rid of the error and load a new Naviextras profile created under a different email address.
Guess what, they changed out the radio and I loaded the thumbprint with my new naviextras profile/account. I am still getting the same Navsync_noNavContent error after performing the system "update" loaded onto the thumbdrive by the Naviextras toolbox software - frustrating.
Anyone out there had the same error and rectified it? I'd like to know how to solve this error.
Guess what, they changed out the radio and I loaded the thumbprint with my new naviextras profile/account. I am still getting the same Navsync_noNavContent error after performing the system "update" loaded onto the thumbdrive by the Naviextras toolbox software - frustrating.
Anyone out there had the same error and rectified it? I'd like to know how to solve this error.
Last edited by clackavosticus; Apr 28, 2016 at 02:47 PM.
Seasoned HDF Member
Joined: Feb 2009
Posts: 5,642
Likes: 1,985
From: Cleveland Zoo
I was thinking about updating the maps on mine last weekend.
I have done all the Harley updates and have done the factory re-set a couple of times, I dick around with computers all the time but the map update has me real scared.
I have done all the Harley updates and have done the factory re-set a couple of times, I dick around with computers all the time but the map update has me real scared.
Thread Starter
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Road Master
Joined: Feb 2014
Posts: 1,082
Likes: 380
From: Queanbeyan, Australia
Don't make the same mistake I did
I missed the instruction (until too late) that said to do an update separately before buying or loading the map and instead tried to bundle the update and map all in one - this broke the system. Make sure you do a separate Naviextras update all by itself before buying and loading the map and you should be OK.
Seasoned HDF Member
Joined: Feb 2009
Posts: 5,642
Likes: 1,985
From: Cleveland Zoo
Learn from my mistake - don't make same mistake I did which "broke" the system.
I missed the instruction (until too late) that said to do an update separately before buying or loading the map and instead tried to bundle the update and map all in one - this broke the system. Make sure you do a separate Naviextras update all by itself before buying and loading the map and you should be OK.
I missed the instruction (until too late) that said to do an update separately before buying or loading the map and instead tried to bundle the update and map all in one - this broke the system. Make sure you do a separate Naviextras update all by itself before buying and loading the map and you should be OK.
Road Master
Joined: Aug 2014
Posts: 1,035
Likes: 39
From: Olive & Oak
Make sure you are doing the update correctly. See this thread.
https://www.hdforums.com/forum/touri...rror-help.html
https://www.hdforums.com/forum/touri...rror-help.html
Tourer
Joined: Apr 2007
Posts: 323
Likes: 8
From: YORKSHIRE GB
Got a 2015 CVO limited with 2 free updates, can get the thumbprint off the bike no problem, I can log in to naviextras with my log in details, no problem...go to log in to the naviextras toolbox and it wont let me log in with the same details??? WTF!!! I have now given up any hope of getting a map update!! Dealer's don't seem to know anything over here in UK!! So I'm stuck!!!
Thread Starter
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Road Master
Joined: Feb 2014
Posts: 1,082
Likes: 380
From: Queanbeyan, Australia
I'm stuck too
Got a 2015 CVO limited with 2 free updates, can get the thumbprint off the bike no problem, I can log in to naviextras with my log in details, no problem...go to log in to the naviextras toolbox and it wont let me log in with the same details??? WTF!!! I have now given up any hope of getting a map update!! Dealer's don't seem to know anything over here in UK!! So I'm stuck!!!
Last edited by clackavosticus; May 1, 2016 at 06:39 PM.
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Road Master
Joined: Feb 2014
Posts: 1,082
Likes: 380
From: Queanbeyan, Australia
Didn't work
Make sure you are doing the update correctly. See this thread.
https://www.hdforums.com/forum/touri...rror-help.html
https://www.hdforums.com/forum/touri...rror-help.html
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Thread Starter
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Road Master
Joined: Feb 2014
Posts: 1,082
Likes: 380
From: Queanbeyan, Australia
Solution?
Got a 2015 CVO limited with 2 free updates, can get the thumbprint off the bike no problem, I can log in to naviextras with my log in details, no problem...go to log in to the naviextras toolbox and it wont let me log in with the same details??? WTF!!! I have now given up any hope of getting a map update!! Dealer's don't seem to know anything over here in UK!! So I'm stuck!!!
Tourer
Joined: Apr 2007
Posts: 323
Likes: 8
From: YORKSHIRE GB
Ady
