When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
My friend went back to Germany and shipped his 15 Limited there. They cant install Maps of Europe in Boom Box. Harley dealer said its not possible. Want him to buy a new unit for 2500 Euros. Anyone in Europe have similar problem. If its a fact he will buy new unit but sure doesnt want to.
Last edited by Londonbike; Sep 24, 2017 at 09:15 AM.
Reason: Mistake
They might be telling him the truth, but it would be interesting to know why it is that way. If you go to the naviextras.com map update site, the only thing it shows available for Europe is the Russia area. If you find out why please let us know. I am not planning on needing them, but it would be interesting to know why they cannot be bought and installed on a USA/Canada model HD.
INTERCONTINENTAL REPLACEMENT
These replacement packages entitle you to replace your factory map set in case you would like to visit another region. Please note that you will be able to restore your original package at any time for free, while the replacement packages are available on different prices. For step by step instructions please visit our "How to" pages HERE.
So, it appears the dealer is mistaken.
Last edited by GalvTexGuy; Sep 24, 2017 at 11:00 AM.
Read up on all the steps. (You must register your device first, then make a fingerprint ect.)
#8 will give instructions on how to do what he is looking for.
#9 will get him back once he returns.
They downloaded the maps just fine. He and the Harley dealer tried for 6 hours to no avail. I guess they made a call and Europeon map will not run on a North American unit. I also find they hard to believe but my friend says this is true
If you go for support they inform you to contact your Harley dealer outside of North America. Thats what he did and they couldnt install the Europe map. Then they said you have to change the unit for 2500 Euro. Id be mounting a Garmin at that price
My friend went back to Germany and shipped his 15 Limited there. They cant install Maps of Europe in Boom Box. Harley dealer said its not possible. Want him to buy a new unit for 2500 Euros. Anyone in Europe have similar problem. If its a fact he will buy new unit but sure doesnt want to.
That dealer is full of crap!
I installed replacement European maps DB on one of my local dealer's customer's 2016 CVO back in April of this year. He shipped it to Italy so he could ride it around Europe. He sent a text to tell me it worked fine for him.
They downloaded the maps just fine. He and the Harley dealer tried for 6 hours to no avail. I guess they made a call and Europeon map will not run on a North American unit. I also find they hard to believe but my friend says this is true
Not true. See my previous post in this thread. That CVO had the NA maps DB installed from the factory. After installing the European maps DB, it wouldn't run here in the states, but worked just fine once it was in Italy.
If you go for support they inform you to contact your Harley dealer outside of North America. That’s what he did and they couldn’t install the Europe map. Then they said you have to change the unit for 2500 Euro. I’d be mounting a Garmin at that price
This all points to lack of training for the dealers AND the H-D corporate support staff.
It works, but once the European maps DB is loaded, it won't run here in NA. But it will run once the unit is physically in an area the the map DB covers.
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.
Install Map of Europe
