Boombox gts update issue
Road Captain
Joined: Feb 2008
Posts: 648
Likes: 3
From: San Tan Valley Arizona
I had the same problem yesterday. I had to go to the Harley Site, get the latest .iso and re-flash my Boombox. It also seems a bit picky on the thumb drives it likes.
The problem is, I have M23.22.27.00 and my screen is back, but I think I have the old maps.
The problem is, I have M23.22.27.00 and my screen is back, but I think I have the old maps.
HDF Community Team
Joined: May 2022
Posts: 506
Likes: 241
From: CA
Just google "Windows iso to usb". For example: https://www.lifewire.com/how-to-burn...-drive-2619270
Ignore any babble about booting from it, instead connect it to the GTS and have it do its thing.
Last edited by bson; Apr 6, 2023 at 12:34 PM.
Stellar HDF Member
Joined: Jun 2017
Posts: 2,326
Likes: 1,159
From: Oklahoma
FWIW, I have never had to use any "special" software to put an ISO file on the memory stick for a head unit update, for the GT or the GTS head units to see it and do the update.
Using a Windows computer, I just quick format the stick Fat32 or ExFat, then download the update, go in the new update's folder it created in my "Downloads" folder and right click on the .iso file in it and pick copy, then open the thumbnail drive and right click and paste.
I am not aware of any requirements for the updates to have to be done on a bootable drive.
So if this doesn't fix your issue, don't be surprised... I hope it does, but I don't think thats the issue you're having.
The file name for the latest update is "swdl_boombox_GTS_DOM.iso" (it's always that name and without quotations of course) and its showing a file size of 362.2 MB (they're not always this size but close).
I used this same flash stick with that file in early February, and just sent the stick to another guy last week, along with a module to get his new to him GTS head unit to stop showing the "not compatible" error message, so he could do the software update and pre-calibration reset so it would work in his Pre-2019 bike... worked like a charm in his bike as well as mine in February, done just like I explained above.
Using a Windows computer, I just quick format the stick Fat32 or ExFat, then download the update, go in the new update's folder it created in my "Downloads" folder and right click on the .iso file in it and pick copy, then open the thumbnail drive and right click and paste.
I am not aware of any requirements for the updates to have to be done on a bootable drive.
So if this doesn't fix your issue, don't be surprised... I hope it does, but I don't think thats the issue you're having.
The file name for the latest update is "swdl_boombox_GTS_DOM.iso" (it's always that name and without quotations of course) and its showing a file size of 362.2 MB (they're not always this size but close).
I used this same flash stick with that file in early February, and just sent the stick to another guy last week, along with a module to get his new to him GTS head unit to stop showing the "not compatible" error message, so he could do the software update and pre-calibration reset so it would work in his Pre-2019 bike... worked like a charm in his bike as well as mine in February, done just like I explained above.
Last edited by Ssitruc; Apr 6, 2023 at 04:07 PM.
Stellar HDF Member
Joined: Jun 2017
Posts: 2,326
Likes: 1,159
From: Oklahoma
But are you saying you were trying to do an update on got black screened, and you just stuck the M23.22.27.00 update, which is the radio software, on a memory stick and put that in the head unit and that got rid of your black screen?
Thread Starter
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6th Gear
Joined: Apr 2023
Posts: 11
Likes: 0
From: Greenville SC
So my bike has been at the dealership since Thursday. Just called for an update. They had to escalate the issue to Harley Davidson. They have my USB drive they are analyzing and said they remoted into the head unit even. They haven't come up with a resolution yet and find the issue very interesting and unique. They said I can take the bike to ride if I want. May take a week estimated especially with holiday.
Stage II
Joined: May 2023
Posts: 2
Likes: 1
From: France
Hello,
I have a 2021 Electra CVO, yesterday I wanted to update the boombox and I have the same problem as you.
Did the dealership find a solution?
thank you
I have a 2021 Electra CVO, yesterday I wanted to update the boombox and I have the same problem as you.
Did the dealership find a solution?
thank you
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Grand HDF Member
Joined: Aug 2020
Posts: 4,798
Likes: 5,889
From: Knoxville
This
It also seems a bit picky on the thumb drives it likes.
disregard all the nonsense about iso this or fat that. You say youre IT savvy. I had similar issue, used another USB and viola! See above.
disregard all the nonsense about iso this or fat that. You say youre IT savvy. I had similar issue, used another USB and viola! See above.