Help with PowerVision 4
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Cruiser
Joined: Mar 2013
Posts: 144
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From: Wichita, KS
Help with PowerVision 4
Hey, guys, I need a lil help, if ya have any ideas. My bike is a '16 Road Glide. I received my PV4. Once I connected it, it asked me to update the firmware (which I did). After that I attempted to flash a tune, and it told me I need to Read the ECU first. Problem is, it won't read. As soon as I try, it immediately fails. I get different fail messages. "Error: A step in the Read ECU process has timed out" "Error: Unknown Error" or "Error: Rejected". When I attemp to Read the ECU, the lights on the module respond as follows
Red stays solid, green flashes cyclically, blue flashes off for an instant, then returns to steady "on"
This is a stock bike (other than Air Cleaner and exhaust). I've pulled the fuses, which electrically removed anynother systems.
Fuel Moto said I'd need to go thru Dynojet's customer service, but the lack of help there is discouraging. I did get an email yesterday asking what the lights on the module did. I responded and haven't heard anything back. Sat on hold today for 20 minutes, and surprisingly, the gentleman who answered the phone was the same as who emailed me yesterday. His response was that "engineers are looking at it and will get back".
Anyone have any ideas? I'm frustrated right now with lack of help, and ready to see if I can just send it back and go with with either TTS or ThunderMax. I've used both in the past, and never had troubles with either.
Red stays solid, green flashes cyclically, blue flashes off for an instant, then returns to steady "on"
This is a stock bike (other than Air Cleaner and exhaust). I've pulled the fuses, which electrically removed anynother systems.
Fuel Moto said I'd need to go thru Dynojet's customer service, but the lack of help there is discouraging. I did get an email yesterday asking what the lights on the module did. I responded and haven't heard anything back. Sat on hold today for 20 minutes, and surprisingly, the gentleman who answered the phone was the same as who emailed me yesterday. His response was that "engineers are looking at it and will get back".
Anyone have any ideas? I'm frustrated right now with lack of help, and ready to see if I can just send it back and go with with either TTS or ThunderMax. I've used both in the past, and never had troubles with either.
Seasoned HDF Member
Joined: Apr 2015
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If you bought it from FM, I’m surprised they didn’t offer more support, especially since I’ve never read a disparaging word from anyone about their lack of service/support after the sale.
Since it sounds like it wasn’t able to marry to the ECU, I’d pack that puppy up and send it back. There have been a lot of issues with the PV4.
Since it sounds like it wasn’t able to marry to the ECU, I’d pack that puppy up and send it back. There have been a lot of issues with the PV4.
Club Member
Joined: Aug 2008
Posts: 21,767
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From: North Carolina
I have one and it worked perfectly. I also bought through FM.
Double check everything.
You have the app on your phone?
Everything is updated?
All connections are good?
The bike is in the proper mode?
I feel like it’s something simple. It’s been about two years since I did mine and just cannot remember all the details.
Like many I am surprised FM is not at least walking you through to confirm everything is good.
Best of luck.
Double check everything.
You have the app on your phone?
Everything is updated?
All connections are good?
The bike is in the proper mode?
I feel like it’s something simple. It’s been about two years since I did mine and just cannot remember all the details.
Like many I am surprised FM is not at least walking you through to confirm everything is good.
Best of luck.
Seasoned HDF Member
Joined: Apr 2015
Posts: 10,070
Likes: 5,321
I think he says the ECM was previously tuned and locked by a TTS and that’s why the PV4 is acting the way it is.
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And what, if any, is the workaround for getting a PV Tuner to work on a bike with a TTS tune installed on it? I have a PV-2B on the bench that DID have a tune installed on my 14 SGS a few years ago. But after doing a cam change, when I went to get the bike dyno tuned with the PV, the tuner guy said he couldn't get it to work right and I ended up having to buying a TTS for that tune, (and a few others later). He, the tuner guy, was/is 3.5 hours away and I didn't want to NOT get the tune done that day after trailering the bike all the way out there to the Bay Area. I still have a TTS tune in my bike at the moment. I'm thinking of going back the the PV-2B for convenience and possible Auto-Tune ability. Does the ECM have to be wiped in order to go back to the PV if TTS is on it now?
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Joined: Sep 2008
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From: San Diego, CA
And what, if any, is the workaround for getting a PV Tuner to work on a bike with a TTS tune installed on it? I have a PV-2B on the bench that DID have a tune installed on my 14 SGS a few years ago. But after doing a cam change, when I went to get the bike dyno tuned with the PV, the tuner guy said he couldn't get it to work right and I ended up having to buying a TTS for that tune, (and a few others later). He, the tuner guy, was/is 3.5 hours away and I didn't want to NOT get the tune done that day after trailering the bike all the way out there to the Bay Area. I still have a TTS tune in my bike at the moment. I'm thinking of going back the the PV-2B for convenience and possible Auto-Tune ability. Does the ECM have to be wiped in order to go back to the PV if TTS is on it now?
If you have the TTS tuner that the bike was tuned with, you can just restore the original tune to the ECM and the TTS will be out of the loop....
If the bike was tuned with a TTS before you bought it, and you don't have the TTS tuner the bike was tuned with, you're stuck. I just checked and for the "TTS emergency unlock" to work, the website says it only works with the original tuner that programed the bike.
That's my only issue with the TTS tuner. If you get a bike tuned by a TTS, and you don't get the TTS tuner with bike, it's gonna cost you to modify, change, or remove the TTS tune..
Last edited by hattitude; Feb 28, 2025 at 09:18 PM.