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BOOM! Bluetooth "reading" issue

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Old Jun 24, 2018 | 01:20 PM
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Default BOOM! Bluetooth "reading" issue

I noticed this problem starting yesterday as I played music through my cellphone via Bluetooth.

Everything will show up normal with the first song. After I press "seek" I notice that the very top of the display (where it normally says the device name goes "Reading" then 1 dot, 2 dot, 3 dot before displaying the device name then going back to reading. It repeats continuously. With this, all the display says is "Unknown Artist....Unknown Album" and displays an incorrect song length time. Prior to yesterday, it displayed the track name, album name, and correct length of song just fine.

It's certainly coming from the bike as the phone works fine with my truck and other Bluetooth devices. Even using the USB plug in gets the "Reading...Phone. Reading.....Phone" thing.

I tried disconnecting and unpairing the phone to the bike and reconnecting....didn't fix it. Updated the BOOM! software version...didn't fix it.

Any ideas?
 
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Old Jun 24, 2018 | 02:35 PM
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Do a hard reset on the radio. Instructions are on biketronics website under support, can also fund it in other threads thru search
 
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Old Jun 24, 2018 | 07:04 PM
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Originally Posted by Roadie13
Do a hard reset on the radio. Instructions are on biketronics website under support, can also fund it in other threads thru search
Thanks for the info. Completed the reset. Didn't fix the issue....

What and the hell....
 
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Old Jun 24, 2018 | 07:25 PM
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I had the exact same issue happen today. My mind is boggled. I'v searched and haven't found a fix yet. Hopefully one of the gurus on here have an answer.
 
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Old Jun 24, 2018 | 07:55 PM
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Originally Posted by Lessenone
I had the exact same issue happen today. My mind is boggled. I'v searched and haven't found a fix yet. Hopefully one of the gurus on here have an answer.
Did yours show signs of this happening before or did it just suddenly happen like mine?

Weird how it happened almost on the same day after no issues before....
 
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Old Jun 24, 2018 | 08:09 PM
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Try rebooting the phone. Can't hurt. Also, have you tried switching to FM and switching back to the phone?
 
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Old Jun 24, 2018 | 08:10 PM
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Originally Posted by GalvTexGuy
Try rebooting the phone. Can't hurt. Also, have you tried switching to FM and switching back to the phone?
Yep. Did both multiple times.
 
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Old Jun 24, 2018 | 08:10 PM
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iPhone or android? Mine does this intermittently (iPhone) One ride it’s fine, next it’s fubar. No rhyme nor reason to it. Talked to service manager, he was working with Harley on another owner and iPhone dumbness, per hm moco is chasing all kinds of things with iPhone due to Apple changes that they are making updates to match and also fixing bugs. The famous fixed in next release.

Not holding my breath, I have had this intermittent reading and device is syncing issue for 4 years on every version of software from HD and Apple.. resets and updates do not do any good, disconnect phone, restarting the bike seems to help often.

I am starting to correlate issues to when I take the bike from off straight to acc to do nav tunes whatever and then to run. Seems that’s when I have most issues. If I don’t go to acc I have fewer issues. Still tracking that so not sure about it yet. YMMV.
 
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Old Jun 24, 2018 | 08:16 PM
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This happened suddenly, no warning. Last ride was perfect, then today all jacked up. I'm running a Galaxy S8.
 
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Old Jun 24, 2018 | 08:20 PM
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Originally Posted by Stache18
iPhone or android? Mine does this intermittently (iPhone) One ride it’s fine, next it’s fubar. No rhyme nor reason to it. Talked to service manager, he was working with Harley on another owner and iPhone dumbness, per hm moco is chasing all kinds of things with iPhone due to Apple changes that they are making updates to match and also fixing bugs. The famous fixed in next release.

Not holding my breath, I have had this intermittent reading and device is syncing issue for 4 years on every version of software from HD and Apple.. resets and updates do not do any good, disconnect phone, restarting the bike seems to help often.

I am starting to correlate issues to when I take the bike from off straight to acc to do nav tunes whatever and then to run. Seems that’s when I have most issues. If I don’t go to acc I have fewer issues. Still tracking that so not sure about it yet. YMMV.
I have a Google Pixel 2 XL and previously a Motorola Droid Turbo 2. No issues from either up until yesterday. Very rarely go to ACC.
 
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