Unable to flash BOOM GTS after Rockford Fosgate install
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Novice
Joined: Oct 2019
Posts: 24
Likes: 3
From: Surry VA
Unable to flash BOOM GTS after Rockford Fosgate install
Had the Rockford Fosgate HD-Tk14 with bag lid speakers kit installed today. Go to pick up the bike and the guy tells me he was unable to flash the GTS unit. Told me it was locked out and that i needed to go to the dealer and have the latest version installed. So i did. Come back and he still cant flash the GTS unit. Now he says that it may be a bad head unit and to go through Harley to get a new unit under warranty. I paid top dollar to have this thing installed. What i have now sounds absolutely horrible. Its completely unusable. Im running the latest software from Harley. Does anyone have any suggestions for what my next move should be ?
Stellar HDF Member
Joined: Dec 2017
Posts: 3,368
Likes: 689
From: indiana
Had the Rockford Fosgate HD-Tk14 with bag lid speakers kit installed today. Go to pick up the bike and the guy tells me he was unable to flash the GTS unit. Told me it was locked out and that i needed to go to the dealer and have the latest version installed. So i did. Come back and he still cant flash the GTS unit. Now he says that it may be a bad head unit and to go through Harley to get a new unit under warranty. I paid top dollar to have this thing installed. What i have now sounds absolutely horrible. Its completely unusable. Im running the latest software from Harley. Does anyone have any suggestions for what my next move should be ?
Thread Starter
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Novice
Joined: Oct 2019
Posts: 24
Likes: 3
From: Surry VA
It very well maybe the guy needs to update his techno programmer. If you are dead set on the gts then try another Indy shop to flash it. Is your bike a 2020? I would ask another shop if they can flash it. Thats the only thing I can suggest unless you get a line leveler and put it in play. Good luck brother.
1. Try to get Harley to give me a new Boom GTS unit and hope thats actually what the problem is
2. buy the DSR1 from Rockford and have that installed.
3. Line leveler route.
any way you cut it it sucks for me the consumer.
Seasoned HDF Member
Joined: Jul 2017
Posts: 5,749
Likes: 1,603
From: High Point, NC.
Where did you find this update? I still see 21.20.22 on the software update page.
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Novice
Joined: Oct 2019
Posts: 24
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From: Surry VA
For some reason its not on the main site yet. You have to go into the harley service portal enter you VIN. Then follow the infotainment updates link to the right in the vehicle information window. From there you will be taken to a list of the updates and the dates they came out. All in ZIP format. The MY21.20.28 has a 7/30/20 date next to it and no other information. Id imagine the update will be on the main site shortly
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Seasoned HDF Member
Joined: Jul 2017
Posts: 5,749
Likes: 1,603
From: High Point, NC.
For some reason its not on the main site yet. You have to go into the harley service portal enter you VIN. Then follow the infotainment updates link to the right in the vehicle information window. From there you will be taken to a list of the updates and the dates they came out. All in ZIP format. The MY21.20.28 has a 7/30/20 date next to it and no other information. Id imagine the update will be on the main site shortly