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Old Jan 17, 2023 | 06:20 PM
  #21  
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lefty - don't be confused. She meant to say AA works. My wife and I went to her house, plugged in my android to see it it works.

Also, she said that it was working fine with that headset before she installed the CB. This is why I said the WHIM was probably accidently activated.

Check out this link - this is exactly what is happening.

CarPlay/ wired headset/ DIN/ RGS | Road Glide
 

Last edited by cycle7447; Jan 17, 2023 at 06:25 PM.
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Old Jan 17, 2023 | 09:03 PM
  #22  
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Originally Posted by KerryRodriguez10
My CarPlay was working fine until I added a CB and now CarPlay has disappeared. I have an iPhone 13. I had someone with an android hook up their phone on my motorcycle and it worked.

I was on the phone with Apple for over an hour and they said there is nothing wrong with my phone. They said the CB must be defective. If this is the case why did the android work? I have a 2021 Street Glide Special. I have a friend with the same bike and I have the exact same set up. His works and mine does not. I have rechecked the settings many times. Shut down the phone. Readded the device on my bike several times. Used different charging cords. HELP!!!
Originally Posted by cycle7447
lefty - don't be confused. She meant to say AA works. My wife and I went to her house, plugged in my android to see it it works.

Also, she said that it was working fine with that headset before she installed the CB. This is why I said the WHIM was probably accidently activated.

Check out this link - this is exactly what is happening.

CarPlay/ wired headset/ DIN/ RGS | Road Glide
Thanks for clarifying cycle. That makes sense as CarPlay won't come up with an Android.

Regardless...even if the WHIM is de-activated (if it indeed was accidentally activated), I'd be surprised if CarPlay worked with her 1/2 helmet headset. HD is clear about that in their information...not compatible. I along with numerous others here on the Forum have experienced exactly that.

I was initially perplexed with this as well until someone here on the Forum pointed it out to me that this particular headset is not compatible. The odd time, CarPlay would come up...very briefly, but then go away. Before going back to the dealer to check the WHIM activation, I would suggest trying to find someone with a "Premium" headset (if she doesn't have one) and plugging it in to see if CarPlay comes up. If not, then there would be reason to dig deeper.

 
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Old Jan 18, 2023 | 08:03 AM
  #23  
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Originally Posted by lefty33
Thanks for clarifying cycle. That makes sense as CarPlay won't come up with an Android.

Regardless...even if the WHIM is de-activated (if it indeed was accidentally activated), I'd be surprised if CarPlay worked with her 1/2 helmet headset. HD is clear about that in their information...not compatible. I along with numerous others here on the Forum have experienced exactly that.

I was initially perplexed with this as well until someone here on the Forum pointed it out to me that this particular headset is not compatible. The odd time, CarPlay would come up...very briefly, but then go away. Before going back to the dealer to check the WHIM activation, I would suggest trying to find someone with a "Premium" headset (if she doesn't have one) and plugging it in to see if CarPlay comes up. If not, then there would be reason to dig deeper.
Thanks - we are doing just that. We have the new bike reviel today - so, my wife and I are headed her way when that is over.

I am taking my helmet and will plug it is. Hopefully, the headset issue is the problem. Appreciate your help.

 
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Old Jan 18, 2023 | 08:21 AM
  #24  
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Also, she said "I’m thinking there must be something in my iPhone settings that it doesn’t like. If I unplug the CB and put the jumper back in CarPlay works." (post #6)...
If you do not have WHIM, and you use the jumper on the connector in the fairing, IF WHIM IS ENABLED it won't work and
CarPlay will not be available... seemingly indicating WHIM is NOT enabled.

But, for sure, check it out to be sure... I would just try a set of the premium headsets first on her bike. Those headset came with bikes that came from the factory with tour packs, so it should be easy to find somebody that has that setup to just test with theirs... and know if it is the headsets (mic) or not.

CarPlay working before and not now is not an indication of anything. As a matter of fact, unless I am misunderstanding something, the headsets are the only new thing to the equation that is relevant... so far. Meaning, if it is accurate what she wrote in post #6, then CarPlay is still working if the jumper is put back in, and in that configuration there is no headset. Just test it real quick with somebody's helmet that has the premium headsets, for a definitive test... it is quick, easy, and free. If that doesn't work, then pay HD to check the WHIM setting,


EDIT: I guess I was typing when you responded, sorry!
 

Last edited by Ssitruc; Jan 18, 2023 at 08:24 AM.
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Old Jan 18, 2023 | 08:49 AM
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My other "curiosity" is which jumper is she using. Because she has a Street Glide Special, she would need the 69200865 Boom Audio Music & Comm Kit to plug the headset into. The other end of this wire harness plugs into the same port (behind the fairing) that either the WHIM connection, or the common 12 pin jumper plug (gray) plugs into. I'm assuming that the Comm Kit is plugged in because she has a headset port to plug into so it's taking up that port and nothing else can be plugged into then.

The other option is using the little black jumper (the one I use) that plugs into the headset port on my dash (or in her case it would plug into the Comm Kit port) when a headset is not plugged in. When I want CarPlay, it's much simpler and easier than the one behind the fairing.

I really believe it's the 1/2 helmet headset in her case. It's just not CarPlay compatible as the mic isn't recognized, or an impedance issue as hahah has pointed out. Yes, Android Auto works different than Apple CarPlay. As we've discussed here numerous times, the mic being in play is a safety (think hands-free) requirement by Apple...not HD. I believe Android does not have that same requirement that Apple has. That is why the original hack that HD techs could do got shut down...by Apple. The original hack is still available if you have the Diag4Bike or TechnoResearch tool as Ssitruc has pointed out...I believe he has the Diag4Bike. Just not by a HD tech.
 
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Old Jan 18, 2023 | 09:09 AM
  #26  
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Originally Posted by lefty33
My other "curiosity" is which jumper is she using. Because she has a Street Glide Special, she would need the 69200865 Boom Audio Music & Comm Kit to plug the headset into. The other end of this wire harness plugs into the same port (behind the fairing) that either the WHIM connection, or the common 12 pin jumper plug (gray) plugs into. I'm assuming that the Comm Kit is plugged in because she has a headset port to plug into so it's taking up that port and nothing else can be plugged into then.

The other option is using the little black jumper (the one I use) that plugs into the headset port on my dash (or in her case it would plug into the Comm Kit port) when a headset is not plugged in. When I want CarPlay, it's much simpler and easier than the one behind the fairing.

I really believe it's the 1/2 helmet headset in her case. It's just not CarPlay compatible as the mic isn't recognized, or an impedance issue as hahah has pointed out. Yes, Android Auto works different than Apple CarPlay. As we've discussed here numerous times, the mic being in play is a safety (think hands-free) requirement by Apple...not HD. I believe Android does not have that same requirement that Apple has. That is why the original hack that HD techs could do got shut down...by Apple. The original hack is still available if you have the Diag4Bike or TechnoResearch tool as Ssitruc has pointed out...I believe he has the Diag4Bike. Just not by a HD tech.
You are a wealth of knowledge.

The more I read your comments, the more I believe it is indeed the headset. In any event, we should know later today.

You are also correct about the jack taking up the additional space. This is why, if you have the WHIM connected, then you can't have wired headset. I have to wonder why Harley did this. Like in my case, I have two sets of helmets, one wired and 1 wireless. If I install the WHIM, then, my wired headsets are no longer functional. I guess on the CVOs, you can only go one way.
 
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Old Jan 18, 2023 | 10:04 AM
  #27  
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FWIW, once you get the issue squared away... If she was using the jumper in the fairing on connector [280] to get CarPlay to work before adding the CB and headset.... I would suggest her instead getting the "headset plug jumper plug" like Lefty uses. That way in the future (after this gets sorted out) when/if she does not want to use a headset (mic) sometimes, she can just plug that into the headset jack and CarPlay will be available too (without any verbal input of course). Its handy to have when you just don't want to have to use a headset to get CarPlay, but you have a wired headset system installed.

Like Lefty said, I still use the original software hack on my bike with the wired headset system, but 99% of the time I do not have a headset on, but I want CarPlay available anyway. Then for those time when I want/need a headset it all still works without having to do anything really...

Then, next is one of these, so you don't even have to plug the phone into the USB to get CarPlay, and can leave it in a jacket pocket
https://autoskyus.com/collections/wi...rplay-adapters

btw, Its either wired OR WHIM, because both the wired headset harness and the WHIM plug into same connector [280] in the fairing... so you have to pick one.
 
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Old Jan 18, 2023 | 12:36 PM
  #28  
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DRUM ROLL...DRUM ROLL....DRUM ROLL.

Just back home, plugged in my headsets and it worked perfectly. You guys were on spot. Exactly why I so enjoy coming here.

Thanks
 
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Old Jan 18, 2023 | 12:52 PM
  #29  
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Originally Posted by cycle7447
DRUM ROLL...DRUM ROLL....DRUM ROLL.

Just back home, plugged in my headsets and it worked perfectly. You guys were on spot. Exactly why I so enjoy coming here.

Thanks
Glad you got it sorted out for her. Again, not sure what she has for a "jumper" but this is the one I use that plugs in where the headset normally does.
It can be had on ebay here...https://www.ebay.com/itm/29420462225...Bk9SR6K1j-O4YQ
Yes it's a bit more $$ than the other one but it's so much easier and will work if she has the Comm Kit plugged in behind the fairing.
This way she can use CarPlay with no headset...and when she wants her headset (premium) plugged in, unplug this jumper, plug in the headset & CarPlay will work as well...as you have confirmed.



 
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Old Jan 18, 2023 | 01:01 PM
  #30  
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Originally Posted by Ssitruc
FWIW, once you get the issue squared away... If she was using the jumper in the fairing on connector [280] to get CarPlay to work before adding the CB and headset.... I would suggest her instead getting the "headset plug jumper plug" like Lefty uses. That way in the future (after this gets sorted out) when/if she does not want to use a headset (mic) sometimes, she can just plug that into the headset jack and CarPlay will be available too (without any verbal input of course). Its handy to have when you just don't want to have to use a headset to get CarPlay, but you have a wired headset system installed.

Like Lefty said, I still use the original software hack on my bike with the wired headset system, but 99% of the time I do not have a headset on, but I want CarPlay available anyway. Then for those time when I want/need a headset it all still works without having to do anything really...

Then, next is one of these, so you don't even have to plug the phone into the USB to get CarPlay, and can leave it in a jacket pocket
https://autoskyus.com/collections/wi...rplay-adapters

btw, Its either wired OR WHIM, because both the wired headset harness and the WHIM plug into same connector [280] in the fairing... so you have to pick one.
Yes Sir - she and I talked briefly about that headset jumper. She was already familiar with that. When I asked today if the headset worked with carplay before she installed the CB, the response was no. So, I may have misspoken earlier about it working. So, looks like we are all good.

I have been considering those wireless carplay adapters for my bike. Initially they were for carplay only - now I see some will also carry AA. For now, I have the cable run from my phone cubby to my trunk - so, the phone is plugged in inside the trunk. I basically use the phone for AA maps - so, all is OK for me.
 
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