Android Auto and Samsung S23 Ultra
Android Auto and Samsung S23 Ultra
Cruiser
Joined: Nov 2021
Posts: 234
Likes: 221
From: NE USA
Can you be a little more specific on "doesn't work"? Did you have a previous phone working with Android Auto? Seems so from your comments. A first step (sorry if you tried this) would be to delete your previous phone from the GTS Bluetooth.
I know the Samsung S22 and S23 have some issues, I had constant disconnects with my S22 on the GTS. Solved by going wireless with a Motorola MA1.
I know the Samsung S22 and S23 have some issues, I had constant disconnects with my S22 on the GTS. Solved by going wireless with a Motorola MA1.
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2nd Gear
Joined: Apr 2023
Posts: 6
Likes: 0
From: Quincy, FL
It won't connect when plugged in. It worked on my previous phone, Note 20 Ultra. I updated the firmware on the GTS and unpaired both the GTS and the S23. It charges and connects with a new Bluetooth connection. Android Auto fails to start. The S23 works on all my vehicles but the bike.
Cruiser
Joined: Aug 2015
Posts: 160
Likes: 77
From: North Carolina
I had the same issue with the 22 Ultra on my pioneer radio in my Tahoe. Had to wait through a couple of Samsung updates for it to be resolved. Not sure what they change in the software to break android auto on certain radios, but they've gotten good at it. I had an S21 that worked perfect when the 22 wouldn't, but after about four months the update came through that fixed it. Hopefully they are faster for you.
Cruiser
Joined: Nov 2021
Posts: 234
Likes: 221
From: NE USA
Seems you've tried my suggestions, apologies. One more piece of ridiculous, and yet valid, advice. Try a different USB cable. I understand your Note worked with the previous cable, but Android Auto is very finicky with hardware. My S9 worked great with the USB cable I had for over a year, upgraded to a S22, cable only gave me charging (as you've encountered). I went through a few cables, some were better than others, some would never connect, but would charge, etc. Then I gave up and went wireless. Not had a single issue since then.
I'd also check current Android Auto settings on your phone, make sure "Start Android Auto while locked" is on, but I bet it already is and most likely not your issue.
I'd also check current Android Auto settings on your phone, make sure "Start Android Auto while locked" is on, but I bet it already is and most likely not your issue.
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2nd Gear
Joined: Apr 2023
Posts: 6
Likes: 0
From: Quincy, FL
I tried several cables. Also checked screen mirroring and the Android Auto settings. I'm going to assume at this point it's either Samsung or Harley. I posted on Android Auto's forum and have not gotten a response thus far. Just sucks not being able to use the features.
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2nd Gear
Joined: Apr 2023
Posts: 6
Likes: 0
From: Quincy, FL
Update:
Did some more digging. It appears that there is an issue with the S23. I contacted Samsung and they are aware. Tech support is going to be contacting me once they have a resolve. FYI I wont be holding my breath.
Did some more digging. It appears that there is an issue with the S23. I contacted Samsung and they are aware. Tech support is going to be contacting me once they have a resolve. FYI I wont be holding my breath.
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Cruiser
Joined: Nov 2021
Posts: 234
Likes: 221
From: NE USA
Yea man, I didn't want to troll you with Google searches, but it does seem to be a reported issue with the S23 Ultra. An option instead of going blue in the face waiting for an update from Samsung, is to perhaps give the wireless a try? Not telling you to spend more money though ($90), stuff should just work. One thing I've definitely encountered with Android Auto, Google can't seem to leave it alone once it is stable, I worry anytime I get an update that it will break. So far though my WiFi dongle hasn't broken. I have a SGS, so it also eliminated the phone not fitting into the little glovebox. On a Road Glide though, I believe you have a much larger box for the phone.
Anyway here's a link to the MA1 if interested:
Anyway here's a link to the MA1 if interested:
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2nd Gear
Joined: Apr 2023
Posts: 6
Likes: 0
From: Quincy, FL
I will look into the wireless options. I have tossed around the idea of putting the phone in the trunk to charge. It barely fits in the cubby. Do they all work with all the options or are there limitations.
Cruiser
Joined: Nov 2021
Posts: 234
Likes: 221
From: NE USA
"Do they all work with all the options"
Not sure what that is aimed at. I will assume you mean, do all the wireless dongles work with all Android Auto options. From what I understand some of the other brands of wireless Android Auto dongles require you to install an app on your phone as a sort of shim. Some are not as reliable connection wise based on commentary, especially streaming audio such as Spotify. There was a time a year or so ago when you just could not get a Motorola MA1 without going third party reseller, so idiots like myself paid $150 for a $90 item back then, just to get rid of the type of problems you've got now. Prices are similar, my take would be to stick with the first and well known manufacturer, Motorola. There's a lot of posts on here about that dongle, many may be my responses though.
The main consideration is that obviously your phone won't be charging. You can install a 12V jack in your saddlebag if it's a concern. As an example, I burned about 50% of my battery over a 6 hour ride, with nav running and Spotify streaming. Could also just buy a battery pack, connect to phone, throw phone in bag and forget about it on ride. That's what I do for road trips, but thinking about adding a 12V to my saddlebags this season.
(ooh, my 100th post)
Not sure what that is aimed at. I will assume you mean, do all the wireless dongles work with all Android Auto options. From what I understand some of the other brands of wireless Android Auto dongles require you to install an app on your phone as a sort of shim. Some are not as reliable connection wise based on commentary, especially streaming audio such as Spotify. There was a time a year or so ago when you just could not get a Motorola MA1 without going third party reseller, so idiots like myself paid $150 for a $90 item back then, just to get rid of the type of problems you've got now. Prices are similar, my take would be to stick with the first and well known manufacturer, Motorola. There's a lot of posts on here about that dongle, many may be my responses though.
The main consideration is that obviously your phone won't be charging. You can install a 12V jack in your saddlebag if it's a concern. As an example, I burned about 50% of my battery over a 6 hour ride, with nav running and Spotify streaming. Could also just buy a battery pack, connect to phone, throw phone in bag and forget about it on ride. That's what I do for road trips, but thinking about adding a 12V to my saddlebags this season.
(ooh, my 100th post)