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Help with Rockford Fosgate issue

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Old Jul 13, 2023 | 04:54 PM
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Default Help with Rockford Fosgate issue

I have a 21 CVO Streetglide with Factory radio, I added the Factory Tour Pack and 2 extra Rockford Fosgate Speakers and an extra AMP - all through my purchasing HD Dealer. When you switch from Radio to Bluetooth or Plugged in volume drops 20 - 30% - So even with 6 Rockford Fosgate speakers and 2 amps at 80MPH on the Highway I can only listen to the radio - not a playlist. Harley Dealer said nothing wrong. Yet my phone plugged into to my friends Roadglide and another's Ultra - no change in volume. Thier phones plugged into mine - volume drops the same way. Anyone dealt with this or have a solution??? I work a lot so most of my trip are long weekend rides in places you cant get a signal half the time. Bike is 2 years old this month with 18000 miles. Any help would be appreciated!!!
 
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Old Jul 13, 2023 | 07:05 PM
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Welcome to the forum. Only asking because I've done it myself - is the volume on your phone all the way up?
 
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Old Jul 13, 2023 | 09:36 PM
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Originally Posted by Roadie13
Welcome to the forum. Only asking because I've done it myself - is the volume on your phone all the way up?
check this first, for some reason I went thru a spell with my iPhone where every time I connected in my truck or the bike it would knock my phone’s volume down to about 3/4. I could turn it up and it would stay… until the next time I connected to one of my vehicles. I have no idea why it started doing it or why it stopped doing it… it’s been 9 months since it’s done it though.
 
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Old Jul 14, 2023 | 08:16 AM
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Originally Posted by Roadie13
Welcome to the forum. Only asking because I've done it myself - is the volume on your phone all the way up?
LOL! I did check that as I have done that before as well! Thanks.
 
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Old Jul 14, 2023 | 08:17 AM
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I have heard that as well, but as soon as I connect I make sure the volume is up every time. Thanks!
 
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Old Jul 14, 2023 | 08:52 AM
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Have you tried someone else's phone? Just to see if it's phone related or not?

What app are using to stream music?
 
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Old Jul 14, 2023 | 10:04 AM
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I'm NOT an expert in bike audio, but the description that you have provided suggests to me that there is a setting in the receiver that limits the output (volume) based upon the source input.
I have a system that has an internal gain control for any aux or BT device.
I recommend digging into the manual for the receiver and checking to see if this might be your issue.
 
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Old Jul 14, 2023 | 01:02 PM
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I have tried a couple other phones, different cables - same result. Hooked my phone up to a friend's Road Glide and another's ultra and the volume did not drop.
 
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Old Jul 14, 2023 | 01:04 PM
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I did go through the manual line by line, HD has had it twice and can't figure it out but will not order a new unit. This was a last-ditch effort before going aftermarket and spending more $$$ I don't have LOL!
 
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Old Jul 14, 2023 | 01:21 PM
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Originally Posted by BGIOMC
I have tried a couple other phones, different cables - same result. Hooked my phone up to a friend's Road Glide and another's ultra and the volume did not drop.
Maybe try a hard reset in settings?

Did you check the audio routing settings?
 

Last edited by cshocker; Jul 14, 2023 at 01:36 PM.
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