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Hdhu14 si+ volume level issue

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Old Mar 30, 2024 | 05:45 PM
  #1  
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Default Hdhu14 si+ volume level issue

12 seconds in, i am getting volume level's increasing and decreasing. Often times it will start low and then volume raises and then lowers on its own. has anyone had this issue ?

Purchased from volunteer audio. Received bike back from install late october . rode once and put away for texas winter. hopped back on in february and the issues arose . Been in shop for about a month and we cant figure it out.

checked all ground /power/rca wires
re-programmed Maestro RR
Radio firmware is up to date
removed zz air from lineup



HERTZ SP4.900
HERTZ SX165 NEO
HERTZ SX690 NEO
SOUND STREAM HDHU14 SI
MAESTRO RR
ZZ2 AIR PRO
 
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Old Apr 1, 2024 | 06:14 AM
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Send them an Email,

tech-support@soundstream.com, sales@volaudio.com let us know the fix.
 
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Old Apr 1, 2024 | 07:20 AM
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Originally Posted by 2017M8
Send them an Email,

tech-support@soundstream.com, sales@volaudio.com let us know the fix.

literally just hit send . Will update asap
 
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Old Apr 2, 2024 | 01:40 PM
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I would call Volunteer Audio. They have great customer service.
 
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Old Apr 4, 2024 | 12:15 AM
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Depending on your serial number there is a new flash regarding a volume issue.

HDHU.14Si
Serial Number Range: 2510000-2515000

New Firmware Version Number: 230626

[ Firmware Download ]

What this update includes:
– Adjustment of volume stepping intervals
– Increase of SiriusXM level

Serial number range: 2515001-9999
THESE UNITS ARE CURRENT
 
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Old Apr 4, 2024 | 06:10 AM
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it seems as though the amp is the problem. When we bypassed it volume remained at a single level. Still more testing but it looks like that was the reason.


Originally Posted by bbond
12 seconds in, i am getting volume level's increasing and decreasing. Often times it will start low and then volume raises and then lowers on its own. has anyone had this issue ?

Purchased from volunteer audio. Received bike back from install late october . rode once and put away for texas winter. hopped back on in february and the issues arose . Been in shop for about a month and we cant figure it out.

checked all ground /power/rca wires
re-programmed Maestro RR
Radio firmware is up to date
removed zz air from lineup



HERTZ SP4.900
HERTZ SX165 NEO
HERTZ SX690 NEO
SOUND STREAM HDHU14 SI
MAESTRO RR
ZZ2 AIR PRO
 
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