GTS Trouble

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Oct 16, 2025 | 07:12 PM

vernh59

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Joined: Nov 2005

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From: Ozark, AL

GTS Trouble

2015 Ultra with a 2019 GTS Head unit. I have tried to get Car Play with the dongle, without the dongle, helmet with WIRED headset. When trying to activate CarPlay on my phone I hear "no microphone connected." I have tried 2 headsets, one is HD and the other is not.
Cant figure it out. Any help out there?
TIA

OK so i talked to the PO and he said the GTS was flashed for the WHIM so the wired headset is disabled.

Last edited by vernh59; Oct 16, 2025 at 09:31 PM.

Oct 17, 2025 | 06:29 AM

cycle7447

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From: Lake Orion, MI

Since the WHIM has been connected, you are correct in that you will not be able to use the wired headsets.

You still have some choices.
1. Obtain a wireless headset and connect
2. If you don't want to go wired, disconnect the WHIM and plug the headset connections back in.
3. If you also have an android phone, connect with AA.

Good luck

Oct 17, 2025 | 07:58 AM

Ssitruc

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Joined: Jun 2017

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From: Oklahoma

The website that sells those "dongles" (if you are talking about the jumper that plugs in under the fairing) usually have a note in the descriptions that says they won't work if radio has been flashed for WHIM.

I would get rid of the jumper under the fairing on an Ultra, and plug the wired headset harness back in myself.... with the "right jumper" you can use or not use a headset more easily.... this jumper (plugs in to the headset jack, Note: some have has to plug it into the passenger jack)

https://logsdonaudio.com/search?q=carplay

But get the bike flashed to disable WHIM, and use a wired headset to get CarPlay to work. FWIW, HD's half helmet wired headsets are not CarPlay compatible (read the fine print), but the full face ones like that came with the bike are. Once that's working then try the jumper of your choice... next it will be the wireless module

Last edited by Ssitruc; Oct 17, 2025 at 07:59 AM.

Oct 17, 2025 | 08:22 AM

Hoyt 1911A1

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From: Southern Virginia

Quote:

FWIW, HD's half helmet wired headsets are not CarPlay compatible

Man, we just can't catch a break from HD. Interesting to know about that half helmet headset not working with CarPlay. I've got one and it works fine with Android Auto.

Oct 17, 2025 | 11:38 AM

cycle7447

Seasoned HDF Member

Joined: Jan 2005

Posts: 5,857

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From: Lake Orion, MI

Quote:

Originally Posted by Hoyt 1911A1

Man, we just can't catch a break from HD. Interesting to know about that half helmet headset not working with CarPlay. I've got one and it works fine with Android Auto.

I don't believe this is true.

The Harley half helmet headset do work the carplay. Just make sure you get the correct headset.

Oct 17, 2025 | 03:58 PM

Ssitruc

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Joined: Jun 2017

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From: Oklahoma

Talking about their wired half helmet headset, read in the "Detail" part of the description
https://www.harley-davidson.com/us/e...yABEgJ2j_D_BwE

"Fits ’98-later FLHTCU, FLHTCUSE, FLHTK, FLHTKSE, FLTRU, FLTRUSE and FLHTCUTG models. Also fits with vehicles equipped with Communication Switch Kit P/N 77173-08 or Boom!™ Audio Music and Intercom Kits. Not compatible with Apple Car Play."

FWIW, I have never tried to use the HD one myself, I already had a cheap Amazon one that worked great, although I hardly ever use it.

Last edited by Ssitruc; Oct 17, 2025 at 04:01 PM.