Am I being to critical?
Cruiser
Joined: Sep 2009
Posts: 239
Likes: 0
excuse me for being green. when you guys say keep a record of what you do on your bike...are we talking about documenting every mod done? or are we talking when you do the 1, 5, 10, etc. maintenance, recording what fluids, what gaskets were replaced, etc. i bought my bike wrecked from the police auction and did a fair amount of work just to get it on the road. if you all mean documenting everything that goes on the bike, i better get out to the shed and start logging, because i'm WAY behind.
i dont think its that serious my big question was b/c of the warranty i didint want to get screwd b/c i never did my big services at the dealer and they then try to tell me something is not covered
Elite HDF Member
Joined: Aug 2006
Posts: 3,863
Likes: 21
From: Kennewick, WA
Just keep records of when you service it and what you did. This is for more than warranty, it will also help to sell the bike or trade it in. You will likely have better luck selling it and for a little more if you can show on paper with receipts that it has been properly cared for.
Cruiser
Joined: Mar 2007
Posts: 168
Likes: 1
From: Saratoga Springs,NY
My advice is to take it to the dealer until your warranty runs out, after that do it yourself or take it to and indy. If something does go wrong within the warranty period it is nice to have the record that only certified, "certified crooks" worked on your ride. Once that warranty runs out save yourself not only money, but the frustration that goes with working with the stealer.
Advanced
Joined: Apr 2009
Posts: 69
Likes: 0
From: Somers CT
Suoergo, I might agree with you if I would only need one service a year. I put on 15 to 20 thousand miles a year which would be 3 to 4 services a year times the two year warranty period. That's a lot of cash to waste at the stealership.
Road Warrior
Joined: Apr 2008
Posts: 1,998
Likes: 14
From: Central Ohio
...my new/used bike. Took it into my local HD dealer to get the 1k service done. Since I just purchased this bike I asked them to give it a very good lookover for me.
...why they did not find this, they told me they just shine a flashlight up the opening of the case and if it looks clean they leave it alone. I am like really???? Anyway I did not make a big fuss because I may need them in the future. I bought a new filter and was on my way. No appologies were offered.
...I left not feeling very comfortable about their customer service not to mention there attention to detail when servicing my bike. I have a couple of other dealerships I can go to here in CT....
Am I being to critical because this was a truly unusual problem I had with the filter or would you take your bike to another dealer?
...why they did not find this, they told me they just shine a flashlight up the opening of the case and if it looks clean they leave it alone. I am like really???? Anyway I did not make a big fuss because I may need them in the future. I bought a new filter and was on my way. No appologies were offered.
...I left not feeling very comfortable about their customer service not to mention there attention to detail when servicing my bike. I have a couple of other dealerships I can go to here in CT....
Am I being to critical because this was a truly unusual problem I had with the filter or would you take your bike to another dealer?
Just keep records of when you service it and what you did. This is for more than warranty, it will also help to sell the bike or trade it in. You will likely have better luck selling it and for a little more if you can show on paper with receipts that it has been properly cared for.
My advice is to take it to the dealer until your warranty runs out, after that do it yourself or take it to and indy. If something does go wrong within the warranty period it is nice to have the record that only certified, "certified crooks" worked on your ride. Once that warranty runs out save yourself not only money, but the frustration that goes with working with the stealer.
The records can be private owner records or dealer records.
But if the previous owner did not transfer any private maintenance records, and if the dealer does not have maintenance records... then this bike is most likely not under warranty.
In this instance the dealer is not needed for the routine maintenance of a bike that is either... very near the end of its warranty period, or... not under warranty at all.
The dealer may already know this, thus the half hearted, derelict and just plain shoddy workmanship.
Believe me... in the future you will never need any dealer who conducts 'a very good look-over' by 'just shining a flashlight up the opening'.
If any one thinks so, then maybe... some one is shining a flashlight up their opening.
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