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Old Dec 9, 2015 | 12:09 PM
  #2901  
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Originally Posted by 98acrsilver
showdown: its a big company thing / bad dealer. about 4 years ago i just the hd ship and got a ducati monster their service and dealers turnd out to be even far worse then HD! did you try a different dealer? i know in my area in a 50 mi radius i got prolly 4 dealers but only go to the 1 anymore
The dealer has been excellent. It's corporate that has been a huge PITA. They sent their own engineer out and the dealer has just gave them a place to look at the bike. They are trying to find a loop hole but by law the bike has been out of service long enough to lemon law it. If they would just try and work with me I would be happy but they have no interest in that. Next step is to hire a lawyer to settle things
 
Old Dec 9, 2015 | 12:25 PM
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Originally Posted by shodown220
Mine has had the ignition replaced 3 times keeps failing. I spent 2 months with customer care filing a lemon law claim only to find out yesterday they had never started the claim and wouldn't start one for me I had to contact a lawyer. My bike has spent 28 days in for repairs and has had to be dropped off twice at the dealer for a harley engineer to come look at it. They told me it is fine but since I replaced my exhaust I'm taking the risk on any and all issues my bike has.

What year is your bike?


I would love to talk to that engineer and have him tell me how changing an AC and exhaust would in any way, shape or form have something to do with the ignition failing.
 
Old Dec 9, 2015 | 01:58 PM
  #2903  
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Originally Posted by Ikelove
What year is your bike?


I would love to talk to that engineer and have him tell me how changing an AC and exhaust would in any way, shape or form have something to do with the ignition failing.
It's a 14 low rider. I don't think he is claiming that but corporate read in his notes the bike had exhaust done so she flat out said to me "well here in the notes it states you have aftermarket exhaust so any time you modify a motorcycle you accept responsibility for things breaking" so I asked so my exhaust caused my ignition to fail? She then tried to back peddle and claim that's not what she said but it sure does sound like that to me. Otherwise why would you make that statement? Like I said before I would love another harley this isn't my first one but damn just help me out a little. At minimum extend my warranty or something. I shouldn't have 15 grand tied up in something I can't trust to ride more than a few miles from home.
 
Old Dec 9, 2015 | 04:12 PM
  #2904  
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Originally Posted by shodown220
It's a 14 low rider. I don't think he is claiming that but corporate read in his notes the bike had exhaust done so she flat out said to me "well here in the notes it states you have aftermarket exhaust so any time you modify a motorcycle you accept responsibility for things breaking" so I asked so my exhaust caused my ignition to fail? She then tried to back peddle and claim that's not what she said but it sure does sound like that to me. Otherwise why would you make that statement? Like I said before I would love another harley this isn't my first one but damn just help me out a little. At minimum extend my warranty or something. I shouldn't have 15 grand tied up in something I can't trust to ride more than a few miles from home.

She's an idiot.

https://en.wikipedia.org/wiki/Magnus...s_Warranty_Act
 
Old Dec 9, 2015 | 05:19 PM
  #2905  
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Originally Posted by shodown220
It's a 14 low rider. I don't think he is claiming that but corporate read in his notes the bike had exhaust done so she flat out said to me "well here in the notes it states you have aftermarket exhaust so any time you modify a motorcycle you accept responsibility for things breaking" so I asked so my exhaust caused my ignition to fail? She then tried to back peddle and claim that's not what she said but it sure does sound like that to me. Otherwise why would you make that statement? Like I said before I would love another harley this isn't my first one but damn just help me out a little. At minimum extend my warranty or something. I shouldn't have 15 grand tied up in something I can't trust to ride more than a few miles from home.
I wonder if this person would say the same thing if you had a SE exhaust? It is non-factory.

Just keep documenting everything as you may need it. I would consult with an attorney ASAP. I'm sure you can find one who does consumer law. There may be a statute of limitations or other statutory requirements you may have to follow in order to perfect a Lemon Law claim.

Yes, I am an attorney.
 
Old Dec 9, 2015 | 05:29 PM
  #2906  
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Just got the Bassani exhaust in so the VH Slip on is for sale along with original muffler and headers. The slip-on was solid while I decided on my set-up. I will sell it for 150 shipped. See link below and pics of the new mods will be coming!

https://www.hdforums.com/forum/dyna-...l#post14647792
 
Old Dec 9, 2015 | 05:52 PM
  #2907  
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Originally Posted by Ikelove
I wonder if this person would say the same thing if you had a SE exhaust? It is non-factory.

Just keep documenting everything as you may need it. I would consult with an attorney ASAP. I'm sure you can find one who does consumer law. There may be a statute of limitations or other statutory requirements you may have to follow in order to perfect a Lemon Law claim.

Yes, I am an attorney.
Thanks for the advice. I have been keeping track of everthing so far, reference number from harley, all my tickets from the dealers, dates mileage etc. I have also recorded the date and time of every phone call and who I spoke with at harley. All calls have been made from my work phone which is recorded just in case we need that as well
 
Old Dec 9, 2015 | 06:20 PM
  #2908  
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Originally Posted by shodown220
Thanks for the advice. I have been keeping track of everthing so far, reference number from harley, all my tickets from the dealers, dates mileage etc. I have also recorded the date and time of every phone call and who I spoke with at harley. All calls have been made from my work phone which is recorded just in case we need that as well
Your meticulous record keeping will make any attorney you may hire very happy.
 
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Old Dec 9, 2015 | 08:32 PM
  #2909  
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Originally Posted by Ikelove
Your meticulous record keeping will make any attorney you may hire very happy.
And a retainer fee....that is what really makes them happy! Good luck!
 
Old Dec 9, 2015 | 09:21 PM
  #2910  
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Originally Posted by emperor wurm
My bike is currently in the shop as well. They just told me that the bike has a bad ignition. Bike would cut out randomly then work normally. Hopefully they can sort your bike out
Although I have not had any problems with my 2014,have 14k miles, never did like that the ignition switch is mounted on the motor and it shakes a lot. I always thought the switch should be mounted on the frame for less vibration. is possible this could cause premature failure of the switch. have been trying to find a good place to relocate the ignition switch.
 

Last edited by MRFREEZE57; Dec 9, 2015 at 09:23 PM.



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