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Old Jun 30, 2016 | 10:09 AM
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I just had the download from Hatley installed I'm really happy with I still have the same problem. Do u guys know if they give refunds? I rather save and just get a power commander!.
 
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Old Jun 30, 2016 | 10:50 AM
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Can you give back what you bought?
 
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Old Jun 30, 2016 | 10:56 AM
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No I bought the stage 1 download I don't like it I'm asking if I can return
 
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Old Jun 30, 2016 | 11:02 AM
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What did they tell you when you contacted them?
 
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Old Jun 30, 2016 | 11:06 AM
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It's highly unlikely. You can ask though.
 
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Old Jun 30, 2016 | 11:32 AM
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What they installed was software, a canned map, so it's not like a part they can restock. Maybe if you explain why you're not happy with it and what mods were done we can be of some help.
 
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Old Jun 30, 2016 | 12:21 PM
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Well the reason I did the tune was because I started noticing black residue on the tips of my pipes from even doing a 30 minute run I was hoping this would solve it but when I rode back home 45 minute ride I noticed it came up again it still burning rich
 
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Old Jun 30, 2016 | 12:52 PM
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Ask the dealer, nobody on this forum can answer your question. If you have a problem with the dealer let them know and give them a chance to make it right. If they can't satisfy you then ask for a refund or adjustment, but don't hold your breath.
 
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Old Jun 30, 2016 | 01:44 PM
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Originally Posted by fnunez
I just had the download from Hatley installed I'm really happy with I still have the same problem. Do u guys know if they give refunds? I rather save and just get a power commander!.
If you can replace those very same 1's and 0's back into the dealer's tuner I'm sure they'd be happy to refund your money.
 
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Old Jun 30, 2016 | 01:49 PM
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Did the dealer promise you that it would solve your problem?
 
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