Chrome Issue - need suggestions
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Road Master
Joined: Aug 2008
Posts: 1,246
Likes: 251
From: Belle River Ontario
Chrome Issue - need suggestions
Hi, make a short story longer, I ordered a set of Chrome Lower legs off a guy who from reviews I read was known for doing good chrome.
Well they showed up today and low and behold, one of the legs has a chip at the top of the leg. As well there were some minor little pits and marks, which were chromed over.
I contacted the seller and he said it must have been dropped during shipping. I told him that due to the way it was packed (bubble wrap and soft white material covering them...they were packed really well!) there was no way it could have happened during shipping. I personally think they dropped it during packing and sent it anyway.
He said to put clear nail polish over top if i was concerned. He also stated it would not peel as it was a ding, not something that would cause peeling.
After a bit of back and forth, he offered a refund of $40. I ask for $75. I paid over $300. He said $40 was it.
I don't think I am being unreasonable here. My bike is by no means a show bike, but I do like it to look its best, especially when I am buying something brand new, like new chrome.
Am I asking too much?, or should I just go through paypal ( which is where I paid though) and ask for my money back.?
open to suggestions....
Here is a few pictures of the chrome....
Well they showed up today and low and behold, one of the legs has a chip at the top of the leg. As well there were some minor little pits and marks, which were chromed over.
I contacted the seller and he said it must have been dropped during shipping. I told him that due to the way it was packed (bubble wrap and soft white material covering them...they were packed really well!) there was no way it could have happened during shipping. I personally think they dropped it during packing and sent it anyway.
He said to put clear nail polish over top if i was concerned. He also stated it would not peel as it was a ding, not something that would cause peeling.
After a bit of back and forth, he offered a refund of $40. I ask for $75. I paid over $300. He said $40 was it.
I don't think I am being unreasonable here. My bike is by no means a show bike, but I do like it to look its best, especially when I am buying something brand new, like new chrome.
Am I asking too much?, or should I just go through paypal ( which is where I paid though) and ask for my money back.?
open to suggestions....
Here is a few pictures of the chrome....
Elite HDF Member
Joined: Nov 2013
Posts: 4,377
Likes: 647
From: Santa Clarita
If you were shopping for the cheapest parts oot there, and bought the cheapest parts, now you know why. Someone who's aiming toward the upper end of the market would not want sub-standard parts out there.
So, I ask you OP...were ya shopping for price or quality?
So, I ask you OP...were ya shopping for price or quality?
Elite HDF Member
Joined: Sep 2009
Posts: 3,672
Likes: 643
I agree with the others, send them back for a full refund and spend a little more to get better quality. I imagine that chrome will peel away fast.
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Seasoned HDF Member
Joined: Jan 2015
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From: Sandy Eggo's North County
Excellent pictures!
I've ordered new fork legs from HD before. (Gloss black powder coated.) The packaging showed zero damage, but both fork legs showed small nicks on the OD's. Ended up returning them. Got another set of new legs. They weren't much better! Installed those on the bike, and was done with it.
I've ordered new fork legs from HD before. (Gloss black powder coated.) The packaging showed zero damage, but both fork legs showed small nicks on the OD's. Ended up returning them. Got another set of new legs. They weren't much better! Installed those on the bike, and was done with it.
