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What headset comes with an '18 Ultra Limited?

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Old Jul 5, 2018 | 08:16 AM
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Default What headset comes with an '18 Ultra Limited?

My salesman told me that they came with a wireless set. This weekend I got around to going through all the stuff finally. I took a look at the headset and it's a wired one, and only one total headset in the box. There was a spot for 2, but only one included. The box says 1pcs, but I wasn't sure if 1pcs was a pair or just a single headset.

I was going to give him a call today, but figured I would ask the experts first. 1) is wired the correct one? 2) how many should be in the box? A single headset, or a pair (2)? A single one seems kind of pointless on a bike designed for 2 people.
 
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Old Jul 5, 2018 | 08:45 AM
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Wired headset is was what i got with mine new (it is a 2016 though). I do not think your bike can utilize the wireless headsets until you install the "WHIM". I might be mistaken, but I think only the CVO's had those installed... but I could be wrong about that.
 
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Old Jul 5, 2018 | 09:12 AM
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Originally Posted by RoyB
My salesman told me that they came with a wireless set. This weekend I got around to going through all the stuff finally. I took a look at the headset and it's a wired one, and only one total headset in the box. There was a spot for 2, but only one included. The box says 1pcs, but I wasn't sure if 1pcs was a pair or just a single headset.

I was going to give him a call today, but figured I would ask the experts first. 1) is wired the correct one? 2) how many should be in the box? A single headset, or a pair (2)? A single one seems kind of pointless on a bike designed for 2 people.
1. Wired is what they come with
2. There is only one in the box.

If your salesman told you it came with a wireless one, then go back ask him to give it to you.
 
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Old Jul 5, 2018 | 09:24 AM
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1 wired headset om my 2018 Ultra Limited Low
 
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Old Jul 5, 2018 | 11:32 AM
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Originally Posted by rdm1465
1 wired headset om my 2018 Ultra Limited Low
This is what I got with my 2018 RGU.
 
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Old Jul 5, 2018 | 01:27 PM
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Thanks for the replies guys. Seems I got what I was supposed to.
 
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Old Jul 5, 2018 | 02:35 PM
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Originally Posted by RoyB
Thanks for the replies guys. Seems I got what I was supposed to.
Yes, but don't discount what I mentioned above about going back and asking your salesman.

If he told you it came with a wireless headset, is it possible you partially based your buying decision on there being a wireless headset?
If so, that was more than a little misleading on the salesman's part and you might be able to press the issue with him or dealer management.

I know if it wasn't in writing, it will be your word against his. But you never know. It is at worth checking out.
 
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Old Jul 5, 2018 | 02:40 PM
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The CVO Limited comes with the wireless module installed and two head sets, not the standard Limited. Then again, ya didn't fork out $45K for the bike so it's not all that bad.
 
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Old Jul 5, 2018 | 03:27 PM
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Originally Posted by RollaMo
Yes, but don't discount what I mentioned above about going back and asking your salesman.

If he told you it came with a wireless headset, is it possible you partially based your buying decision on there being a wireless headset?
If so, that was more than a little misleading on the salesman's part and you might be able to press the issue with him or dealer management.

I know if it wasn't in writing, it will be your word against his. But you never know. It is at worth checking out.
I get it. I also did not buy the bike based on the headset because I didn't even know it came with one until I asked about the jacks. He said something like, year, those are for the wired units but you have wireless headsets so you don't need them. It's been about a month so you are right with my word against his. I am heading to the store for their sunday breakfast ride so I will grill him about it then.
 
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Old Jul 5, 2018 | 04:43 PM
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Originally Posted by rdm1465
1 wired headset om my 2018 Ultra Limited Low
Same here with my limited.
 
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