Question On H-D App Challenges
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Road Warrior
Joined: Jan 2013
Posts: 1,523
Likes: 1,984
From: AZ
Question On H-D App Challenges
After purchasing a bike with the new navigation system, I also downloaded the HD app. For fun, I decided to join in on a, weekend challenge. I was going to be logging miles to break in the bike, so I thought what the hell, why not? Well the challenge was something like, 100 miles and check in at least one dealership. Well I went to two different dealerships today, and it didnt register either. What is the systemic process to, check in, at a dealership. The people at the dealership that I tried to ask, didnt seem to really know themselves.
Tourer
Joined: Jan 2019
Posts: 318
Likes: 125
From: North of Cincinnati
The app doesn't seem to be very user friendly to me. If you are recording your ride to collect the miles and you stop at a dealership. At least on my phone you have pause then finish the ride to check in at dealership. Can't check in while your are recording a ride. You have to manually check in at the dealership once your are at the dealership. Then start a new ride to collect the miles again. If you stop at several dealerships during your ride, you have to repeat these steps at each dealership. Also make sure you finish the ride. If you tell it to just end the ride, you won't get credit for the miles. Most of the time I don't get credit for all the miles I have ridden, usually about 2/3 of my miles. Seems like if I have phone in power saving mode, it goes to sleep and doesn't given me full credit.
Stellar HDF Member
Joined: Jan 2017
Posts: 2,987
Likes: 4,114
From: in the hills.
Yes, you have to "finish" the ride when you get to the dealer and then you can check in at the dealer by clicking "Check in." The problem in my area is the dealers do not list the events on the app, so I go to dealers further away (which is great for me since i like to ride, but I do feel it hurts the local dealers) and one about 40 miles sway has some good bands and other things going on and give me a good reason to ride over there.
Yeah, like the others said, you have to finish your ride before the "Check In" button becomes accessible. Mine seems to record the miles correctly so far. I've been using it about a month now.
Tourer
Joined: Jun 2017
Posts: 309
Likes: 41
From: SW Michigan
You can "pause" the ride. Then "Check In". Then resume after.
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Yeah, they added that functionality a couple months or so ago. Used to have to finish the ride in order to check in. Glad they changed it.
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Road Captain
Joined: Sep 2014
Posts: 550
Likes: 92
From: MN
This will be my first attempt at the dealer check-in .................Lets see if I understand .................
I'm recording my ride as usual and get to the dealership
I hit pause and then since the app (GPS) knows I'm at a dealership location, it presents me with a 'check in' button ? (I dont have to navigate to some other screen to see this, right ?)
I press the 'check in' button
And then resume the ride ?
I'm recording my ride as usual and get to the dealership
I hit pause and then since the app (GPS) knows I'm at a dealership location, it presents me with a 'check in' button ? (I dont have to navigate to some other screen to see this, right ?)
I press the 'check in' button
And then resume the ride ?
Stage II
Joined: May 2021
Posts: 2
Likes: 0
From: VA-FL
This will be my first attempt at the dealer check-in .................Lets see if I understand .................
I'm recording my ride as usual and get to the dealership
I hit pause and then since the app (GPS) knows I'm at a dealership location, it presents me with a 'check in' button ? (I dont have to navigate to some other screen to see this, right ?)
I press the 'check in' button
And then resume the ride ?
I'm recording my ride as usual and get to the dealership
I hit pause and then since the app (GPS) knows I'm at a dealership location, it presents me with a 'check in' button ? (I dont have to navigate to some other screen to see this, right ?)
I press the 'check in' button
And then resume the ride ?