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Dealership vs independent shop for Maintenance?

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Old Apr 3, 2020 | 09:56 AM
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Default Dealership vs independent shop for Maintenance?

Hi, I live in Costa Mesa (Orange County, SoCal) and tries to get back to the harley after decades.

I just visited a closest dealer for Street Bob, and a sales manager still tries to do MSRP+ heck. (Can’t believe Harley’s still doing it. Or everything’s just getting more expensive around here.)

Anyway, I plan to visit all dealers around me to get a better deal. My question is, for regular maintenance services, how’s your recent experience independent shops? (vs dealership) There are couple shops around me like cycledoctor.

I heard many things are changes(?) recently how Harley corp treats non-dealership network.

I expect my options are going be either

1) Buying a harley from a dealer far from me, then bring it to the closest dealer for maintenance service

2) Buying a harley from a dealer far from me, then bring it to the independent shop around me


I’d like to ask your advice on this.

is there any extra benefit having the same dealer service the bike? (Time, Cost save?)

Thank you.
 
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Old Apr 3, 2020 | 10:10 AM
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No need to visit a dealer, email them for the best price. Some wont reply, some are hungry for sales.
I reckon HD dealer showrooms are empty during the virus lockdown, this is a buyers market to look for a bike.
The best deals are in used bikes.
Dealers do not care where you bought the bike, parts and service is where the dealer profit center is.
Find an indy or do the service yourself to save big.
 

Last edited by upflying; Apr 3, 2020 at 10:11 AM.
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Old Apr 3, 2020 | 10:46 AM
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I recommend the following to all new comers. This is based on whether you do your own maintenance, or have it done. I suggest that if you are mechanically inclined you get the service manual and do it yourself. If you keep good records and follow the maintenance schedule during warranty (regardless of who does the work), you should not have any problems with dealer warranty work.

Welcome from Spartan Country, Michigan!
I tell a lot of new comers to the forum to get: Factory Service manual and the Parts manual. Get a three ring binder and record all your maintenance, repairs, accessories, etc. This will be a great reminder of what was done when. And great material to pass along to the new owner should you sell and upgrade. Also know how large your fuel tank is, and record your fuel usage. I have an app called Simply Auto that I record all my fuel used. I use the odometer and use the fuel gage as reference only. I reset the odometer to zero on fill ups, and I know I can safely get 200 miles on a tank on around town riding.
Good Luck!!
 
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Old Apr 3, 2020 | 10:47 AM
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Buy a used bike. With the downturn of the economy going on because of Covid-19 there's gotta be some screamin' deals out there.
 
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Old Apr 3, 2020 | 11:39 AM
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Originally Posted by upflying
No need to visit a dealer, email them for the best price. Some wont reply, some are hungry for sales.
I reckon HD dealer showrooms are empty during the virus lockdown, this is a buyers market to look for a bike.
The best deals are in used bikes.
Dealers do not care where you bought the bike, parts and service is where the dealer profit center is.
Find an indy or do the service yourself to save big.
Thank you for your thought. I was thinking about getting a new bike with trade-in, but it seems just buying a used one with the best price (and keep the other bike ) also makes a sense nowadays.


 
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Old Apr 3, 2020 | 11:41 AM
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Originally Posted by Tommy C
Buy a used bike. With the downturn of the economy going on because of Covid-19 there's gotta be some screamin' deals out there.
I’ll look for more used bikes. The problem (at least in my area) is, it seems the online update has not been properly managed. I think it’d be better sensing an e-mail to check.
 
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Old Apr 3, 2020 | 11:43 AM
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Originally Posted by Spartanden
I recommend the following to all new comers. This is based on whether you do your own maintenance, or have it done. I suggest that if you are mechanically inclined you get the service manual and do it yourself. If you keep good records and follow the maintenance schedule during warranty (regardless of who does the work), you should not have any problems with dealer warranty work.

Welcome from Spartan Country, Michigan!
I tell a lot of new comers to the forum to get: Factory Service manual and the Parts manual. Get a three ring binder and record all your maintenance, repairs, accessories, etc. This will be a great reminder of what was done when. And great material to pass along to the new owner should you sell and upgrade. Also know how large your fuel tank is, and record your fuel usage. I have an app called Simply Auto that I record all my fuel used. I use the odometer and use the fuel gage as reference only. I reset the odometer to zero on fill ups, and I know I can safely get 200 miles on a tank on around town riding.
Good Luck!!
I used to have bunch of motorcycles and do maintenance by myself, and keep a really good record. (Video for the proof, and spreadsheet with all the details.)

Now I have only one, and become so busy with other works, I solely want to focus on riding. Still having a manual is always the best idea. Thank you.
 
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Old Apr 3, 2020 | 11:47 AM
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Independents can be hit or miss. Do some checking and research before entrusting your bike with an independent. PS) I have used Lifestyle Cycles in your neck of the woods and they do an excellent job on service (and they sale lots of Harley’s). 👍
 
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Old Apr 3, 2020 | 12:24 PM
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Originally Posted by SanJuanRon
Independents can be hit or miss. Do some checking and research before entrusting your bike with an independent. PS) I have used Lifestyle Cycles in your neck of the woods and they do an excellent job on service (and they sale lots of Harley’s). 👍
I heard about a few good words about this shop. Thank you for the information. I’ll check them out.
 
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Old Apr 3, 2020 | 12:27 PM
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Do yourself a favor and keep your money in your pocket and do the maintenance yourself, all the people on this forum will get you out of a pickle if need be, ask all the questions you want and YT is your friend. good luck in your search. welcome.

rk classic.
 
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