New BS from the MOCo
Seasoned HDF Member
Joined: Jan 2005
Posts: 5,859
Likes: 2,507
From: Lake Orion, MI
It sounds like a number of us are a little confused. Perhaps this will help (and someone asked this earlier)
When did you buy the bike - and was it new. My reason, the bike comes with at 2 year warranty. If they are telling you that the ESP expires soon, then it might imply that you only got a one year ESP. To me, this is a little odd. ESP covers after the manufacturer warranty.
OK, now that we are there, if the dealer is saying the ESP will not fix it because the "fix" is not covered, them, tell the dealer to repair it so that you no longer have an oil transfer issue. Under his guidelines and those of the ESP, then, they have to fix the issue.
Having said that, it appears to be a little more than we know. Odd that the dealer is saying the fix is not covered. Plus, the dealer is telling you to call the Bank - that is really odd.
We all wish you the best
When did you buy the bike - and was it new. My reason, the bike comes with at 2 year warranty. If they are telling you that the ESP expires soon, then it might imply that you only got a one year ESP. To me, this is a little odd. ESP covers after the manufacturer warranty.
OK, now that we are there, if the dealer is saying the ESP will not fix it because the "fix" is not covered, them, tell the dealer to repair it so that you no longer have an oil transfer issue. Under his guidelines and those of the ESP, then, they have to fix the issue.
Having said that, it appears to be a little more than we know. Odd that the dealer is saying the fix is not covered. Plus, the dealer is telling you to call the Bank - that is really odd.
We all wish you the best
Seasoned HDF Member
Joined: Jan 2005
Posts: 5,859
Likes: 2,507
From: Lake Orion, MI
Extended warranty vs ESP. I was in the automotive business for 34 years. Only the manufacturer can provide an extended warranty. For example, let's say your por steering has a 3/36000 warranty. That part fails because of something done from the factory. It has failed on a number of vehicles. When the fix it done, the manufacturer extends the warranty on that par for 12/12000. The cost is 0.
ESP is an Extended Service Plan and is backed by an insurance company. The ESP goes into effect after the manufacture's warranty. Your ESP is specific and shows what is covered - and, what is not. Wear items, for example) are not covered unless they ae included. Example - is tires are wear items - however on most bike ESO, they are covered to I think 2/32.
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ESP is an Extended Service Plan and is backed by an insurance company. The ESP goes into effect after the manufacture's warranty. Your ESP is specific and shows what is covered - and, what is not. Wear items, for example) are not covered unless they ae included. Example - is tires are wear items - however on most bike ESO, they are covered to I think 2/32.
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Seasoned HDF Member
Joined: Jan 2005
Posts: 5,859
Likes: 2,507
From: Lake Orion, MI
Skratch- - I am with you on that. I have no idea what is cost to have that done - but if like you say, it's $4 or less that $50, I wouldn't go with it.
I have ESP on my bike. Dealer say my brake fluid cover was pealing - said it was covered. I asked how much the cover way, he said $34. I told him, I would just buy a new one and he could put that one on after the fluid change.
I have ESP on my bike. Dealer say my brake fluid cover was pealing - said it was covered. I asked how much the cover way, he said $34. I told him, I would just buy a new one and he could put that one on after the fluid change.
Road Warrior
Joined: May 2017
Posts: 1,347
Likes: 2,061
From: Phoenix
I'd tell them I don't care how you fix the oil transfer problem. It's under warranty. you can add the tube or replace the whole transmission to stop the transfer problem, just fix it.
Last edited by s-glide76; May 8, 2020 at 08:49 PM.
Road Captain
Joined: Aug 2010
Posts: 679
Likes: 590
From: Surrey B.C.
for those that don't like the extended warranty let me just say it saved me thousands on my 2013 flhtk. top end done 4 times. stater replaced, complete engine tranny and primary rebuild plus a few other minor things. It was a lemon from the first day but they covered it all not one complaint from them. I ride many miles and it's a harley so it's worth it unless your just a bar hopper.
Road Warrior
Joined: Nov 2016
Posts: 1,434
Likes: 628
From: IE, CA
This..... It has a problem..... Whther they choose the easy fix of the vent or the PITA of a trans r&r, it should be covered..... Id think the dealer would choose the vent as a customer sat deal, personally.... Instead of the bs runaround, especially if OP purchased new and the ESP from em. If thats the case, theres a serious D move on the part of this dealer for a simple trans vent....
Thread Starter
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Advanced
Joined: Apr 2017
Posts: 84
Likes: 41
From: Little Egg Harbor, New Jersey,U.S.A.
This..... It has a problem..... Whther they choose the easy fix of the vent or the PITA of a trans r&r, it should be covered..... Id think the dealer would choose the vent as a customer sat deal, personally.... Instead of the bs runaround, especially if OP purchased new and the ESP from em. If thats the case, theres a serious D move on the part of this dealer for a simple trans vent....
It just doesn't make sense to me, it's an engineering defect and should be covered. I was told it would cost me about $300.00 to fix it, not a lot
but still not cheap either. I feel I shouldn't have to pay Harley Davidson for something that's their fault.
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Road Warrior
Joined: Nov 2016
Posts: 1,434
Likes: 628
From: IE, CA
Yes I purchased the extended service contract when I bought my bike new in 2017. This is why I'm feeling like I'm getting a run around.
It just doesn't make sense to me, it's an engineering defect and should be covered. I was told it would cost me about $300.00 to fix it, not a lot
but still not cheap either. I feel I shouldn't have to pay Harley Davidson for something that's their fault.
It just doesn't make sense to me, it's an engineering defect and should be covered. I was told it would cost me about $300.00 to fix it, not a lot
but still not cheap either. I feel I shouldn't have to pay Harley Davidson for something that's their fault.
If HD says its a fix and its in writing, theres no reason the ESP shouldnt be handling it. Two groups of entities circle jerking and pointing fingers. Both are wrong, such bs the way this company handles **** wrong with customers..... If the Ins Co you purchased through the dealer on their recommendation screws you over basically peanuts, the dealer should customer sat and be done.
Thats why I pass on extended warranties with all my stuff. I immediately mod the heck outta my stuff and if it breaks, I upgrade the broken part with something else. Money wasted on an extended warranty goes into building it better vs stuff like this where the moneys been basically pissed away for the last few years.
Last time I purchased an extended warranty was a looooonggg time ago when a kid. When they dinged me on a prorate for a car I sold under manufacturer warranty. Theyre ideology was the extended starts at mile 1 and not 36k. Made zero sense to me how an extended warranty begins prorating before the factory warranty is up. I knew the whole extended warranty thing was bs.
Good luck. Sounds like grief only resolved for a few hundred bucks and a lesson learned. Which is probably what HD expects. Maybe try another dealer for an opinion? Maybe another has found a way to work around this situation (lying) about how they fix em.....
Banned
Joined: Feb 2020
Posts: 435
Likes: 320
From: North Carolina
They just sent me a notice that my service contrat is
about to expire, guess I won't be renewing with them. Oh and for those of you who don't know who Eaglemark is it's the one you get when you buy
an extended service from your dealer. Just more crap the Moco is trying to shove down our throats.[/QUOTE] "Why Soitianly" you should reup. Mail them a a check with VOID written across it and a note as to why they can stick it where the sun don't shine.
about to expire, guess I won't be renewing with them. Oh and for those of you who don't know who Eaglemark is it's the one you get when you buy
an extended service from your dealer. Just more crap the Moco is trying to shove down our throats.[/QUOTE] "Why Soitianly" you should reup. Mail them a a check with VOID written across it and a note as to why they can stick it where the sun don't shine.