New BS from the MOCo
Road Master
Joined: Aug 2009
Posts: 946
Likes: 511
From: NH / VT border
The first thing I would do is cancel your ESP and get a pro-rated refund for the remaining coverage.
Second thing I would do is order the vent kit (will most likely have enough from the ESP refund to cover it) and install it myself. There's a little labor involved in the install but it's not hard. If you choose this route DON'T forget to remove the oil deflector from the transmission side. Many of the service departments that install the vent aren't taking the time to remove the deflector but it's removal is stipulated in the service bulletin. That's what happened with my '19 RGU and the vent slowed the transfer but the problem persisted at a reduced rate of transfer until I removed the deflector myself. The same thing happened to a buddy of mine (forum member DAWG) and he got into a pissing match with the service tech when he argued that it wasn't part of the bulletin. DAWG challenged him to bring up the microfiche on the computer and then made him eat crow when the tech realized he was wrong. Many techs may not realize the oil deflector needs to be removed and some may just be plain lazy.
Anyway, it requires exhaust removal (or at least loosening) to give access to the transmission cover. Once that's off it's a matter of removing 3 bolts from slave and removing the deflector with a pick. Not hard, just a PIA.
Good luck with getting your issue squared away.
Second thing I would do is order the vent kit (will most likely have enough from the ESP refund to cover it) and install it myself. There's a little labor involved in the install but it's not hard. If you choose this route DON'T forget to remove the oil deflector from the transmission side. Many of the service departments that install the vent aren't taking the time to remove the deflector but it's removal is stipulated in the service bulletin. That's what happened with my '19 RGU and the vent slowed the transfer but the problem persisted at a reduced rate of transfer until I removed the deflector myself. The same thing happened to a buddy of mine (forum member DAWG) and he got into a pissing match with the service tech when he argued that it wasn't part of the bulletin. DAWG challenged him to bring up the microfiche on the computer and then made him eat crow when the tech realized he was wrong. Many techs may not realize the oil deflector needs to be removed and some may just be plain lazy.
Anyway, it requires exhaust removal (or at least loosening) to give access to the transmission cover. Once that's off it's a matter of removing 3 bolts from slave and removing the deflector with a pick. Not hard, just a PIA.
Good luck with getting your issue squared away.
Seasoned HDF Member
Joined: Apr 2013
Posts: 32,851
Likes: 17,888
From: Newcastle, OK
for those that don't like the extended warranty let me just say it saved me thousands on my 2013 flhtk. top end done 4 times. stater replaced, complete engine tranny and primary rebuild plus a few other minor things. It was a lemon from the first day but they covered it all not one complaint from them. I ride many miles and it's a harley so it's worth it unless your just a bar hopper.
Thread Starter
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Advanced
Joined: Apr 2017
Posts: 84
Likes: 41
From: Little Egg Harbor, New Jersey,U.S.A.
The first thing I would do is cancel your ESP and get a pro-rated refund for the remaining coverage.
Second thing I would do is order the vent kit (will most likely have enough from the ESP refund to cover it) and install it myself. There's a little labor involved in the install but it's not hard. If you choose this route DON'T forget to remove the oil deflector from the transmission side. Many of the service departments that install the vent aren't taking the time to remove the deflector but it's removal is stipulated in the service bulletin. That's what happened with my '19 RGU and the vent slowed the transfer but the problem persisted at a reduced rate of transfer until I removed the deflector myself. The same thing happened to a buddy of mine (forum member DAWG) and he got into a pissing match with the service tech when he argued that it wasn't part of the bulletin. DAWG challenged him to bring up the microfiche on the computer and then made him eat crow when the tech realized he was wrong. Many techs may not realize the oil deflector needs to be removed and some may just be plain lazy.
Anyway, it requires exhaust removal (or at least loosening) to give access to the transmission cover. Once that's off it's a matter of removing 3 bolts from slave and removing the deflector with a pick. Not hard, just a PIA.
Good luck with getting your issue squared away.
Second thing I would do is order the vent kit (will most likely have enough from the ESP refund to cover it) and install it myself. There's a little labor involved in the install but it's not hard. If you choose this route DON'T forget to remove the oil deflector from the transmission side. Many of the service departments that install the vent aren't taking the time to remove the deflector but it's removal is stipulated in the service bulletin. That's what happened with my '19 RGU and the vent slowed the transfer but the problem persisted at a reduced rate of transfer until I removed the deflector myself. The same thing happened to a buddy of mine (forum member DAWG) and he got into a pissing match with the service tech when he argued that it wasn't part of the bulletin. DAWG challenged him to bring up the microfiche on the computer and then made him eat crow when the tech realized he was wrong. Many techs may not realize the oil deflector needs to be removed and some may just be plain lazy.
Anyway, it requires exhaust removal (or at least loosening) to give access to the transmission cover. Once that's off it's a matter of removing 3 bolts from slave and removing the deflector with a pick. Not hard, just a PIA.
Good luck with getting your issue squared away.
Last edited by bowelder; May 9, 2020 at 12:39 PM.
Tourer
Joined: Jul 2016
Posts: 386
Likes: 117
From: Beaver Falls PA
Ok I'am confused , Harley knew they had a oil migration issue , correct ? Was there a general recall to fix the problem with a simple $ 4.00 hose ? So you had no oil migration until your factory two year warranty was up , correct ? So just like the cam chain tensioner issue Harley had for years they never admitted or addressed it for the customers and countless guys had their engines trashed as a result . I have a 2019 Softail Slim so if oil transfer starts on my bike in two years three months I'am out of warranty and the extended policy will not cover a known manufactures defect correct ?
So the problem is with Harley they are practicing an immoral code of business ethics . If you didn't care about your credit rating I would call Eagle Mark which Harley owns and tell them why you are stopping payments . Then hide the motorcycle really well so they cannot repo it ! Maybe Harley will get what they deserve as a business soon enough . I also think any Dealer that has a moral compass would take care of your problem if it is a simple $4.00 fix . So Harley the Motor Co. is the problem not the extended warranty company .
So the problem is with Harley they are practicing an immoral code of business ethics . If you didn't care about your credit rating I would call Eagle Mark which Harley owns and tell them why you are stopping payments . Then hide the motorcycle really well so they cannot repo it ! Maybe Harley will get what they deserve as a business soon enough . I also think any Dealer that has a moral compass would take care of your problem if it is a simple $4.00 fix . So Harley the Motor Co. is the problem not the extended warranty company .
Last edited by brudford; May 9, 2020 at 01:54 PM.
Seasoned HDF Member
Joined: Jan 2015
Posts: 16,021
Likes: 7,147
From: Sandy Eggo's North County
Originally Posted by brudford
Ok I'am confused , Harley knew they had a oil migration issue , correct ? Was there a general recall to fix the problem with a simple $ 4.00 hose ? So you had no oil migration until your factory two year warranty was up , correct ? So just like the cam chain tensioner issue Harley had for years they never admitted or addressed it for the customers and countless guys had their engines trashed as a result . I have a 2019 Softail Slim so if oil transfer starts on my bike in two years three months I'am out of warranty and the extended policy will not cover a known manufactures defect correct ?
So the problem is with Harley they are practicing an immoral code of business ethics . If you didn't care about your credit rating I would call Eagle Mark which Harley owns and tell them why you are stopping payments . Then hide the motorcycle really well so they cannot repo it ! Maybe Harley will get what they deserve as a business soon enough . I also think any Dealer that has a moral compass would take care of your problem if it is a simple $4.00 fix . So Harley the Motor Co. is the problem not the extended warranty company .
So the problem is with Harley they are practicing an immoral code of business ethics . If you didn't care about your credit rating I would call Eagle Mark which Harley owns and tell them why you are stopping payments . Then hide the motorcycle really well so they cannot repo it ! Maybe Harley will get what they deserve as a business soon enough . I also think any Dealer that has a moral compass would take care of your problem if it is a simple $4.00 fix . So Harley the Motor Co. is the problem not the extended warranty company .
Buy a different make motorcycle (unless you find an EVO with < a lot of miles...)
HD has a QC problem.
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