Originally Posted by dawg

Mind you this is not based on dealer cost, rather consumer cost so it would be cheaper for them anyway. Nonetheless, tube is $4. Primary cover gasket is about $30 (which technically could be reused, but let’s replace for this scenario as they would do it). 38 oz of primary fluid (dealer uses amount out of 55 gal drum so there’s a cost differential there as well, but let’s say $5 or so). O-ring and derby seal (kit) is $5. Labor is only 1/2 hr to install so if using a $90/hr shop rate you would be at $45. Add it all up (again based on consumer cost and not dealer cost) and you’re at about $100. Dealer cost would probably bring it back down to about $75. So to answer your question, it costs about $75 to do the fix.

Originally Posted by Germansheperd

It is because you FINANCED the bike through Eaglemark and you FINANCED the service contract through Eaglemark thats why it is listed on the contract. CNA is Harley’s service contract. The reason they do that is if you were to cancel the service contract early the refund goes back to Eaglemark and then comes off of your loan.
There is NO BS here at all. You are uninformed.

Originally Posted by highwayman50

Not to hijack a thread but, may I ask where you live? I only ask because dealers in my area Detroit/Toledo haven't been at 90$ a hour for years. A buck twenty is about the best you can find these days.

Originally Posted by bowelder

I was told by the service manager it would be about $ 300.00 , our dealers in New Jersey charge a lot more for labor.

Originally Posted by skratch

there is no evidence that any bike has 'blown' up over transmission oil transfer. the oil will transfer to a point, and then stop. it will not completely empty out the transmission. is it ideal? no, of course not. but you should catch it during your periodic checks (you do do those right?) so it isn't like you're running your transmission dry for tens of thousands of miles.

you've already got a 2 year, unlimited mileage 'bumper to bumper' warranty, in writing, from the moco. some people may make it to 100,000 miles by then. most won't. i don't know of any mfg, car or motorcycle that will give you an unlimited time, 100,000 mile warranty. my truck came with a 5 year, 60,000 mile warranty and i burned through that in less than 3 years.

most of the problems that you hear of are not from the moco, but the dealer. personally, i've never had any warranty issues from my dealer. course, i've had very few issues that needed to be taken care of under warranty.

Originally Posted by GOV5

Well I'm not a mechanic so I don't know how to answer you about "it won't transfer enough to do any harm, or blow up the engine". I'll take your word for it, but if it's below what the MFG calls for, that can't be a good running situation. And if it isn't a alarming situation, then what has been all the fuss about on the forums for 2 years then? In other words, it's a Bad situation!

And a few years back, there WAS an auto mfg, don't remember who at this time, that had a 10 yr, 100,000 warranty. You look it up, I will not do YOUR research for you. You're a big boy...find it yourself!

And I can tell by your post, YOU are one of the customers that has failed to hold Harley accountable for anything, so YOU are one of the reasons the guy is having the problem in the first place. Keep being the Harley Fanboy, and watch what you keep getting...a poorly manufactured, design flawed bike with no Company OR Dealer backup when there is a problem. Your kind is a dying breed, and it can't come fast enough. It's the main reason for Harley's continued decline in sales and profits.

Thank goodness Zeitz is finally recognizing this and vows to turn around that kind of attitude from Harley internally. There IS hope for the future, but man, he has a HUGE task in front of him. Harley has lost customers they may never regain again. Time and Zietz's efforts will tell.

Originally Posted by dawg

Well, there you have it. Skratch is a fanboy and is the reason my bike transferred. Nice going, skratch. If it starts sumping, I’m coming after your ***!

Originally Posted by GOV5

First of all, I hate that you had a problem with your bike. And I hate that you have gotten some snarky replies. You don't deserve either of the two.
And to the poster that ridiculed you because the bike has only 2000 miles and called it a Garage Queen, his reply should have chastised the MocO for selling you a bike that had A PROBLEM at ONLY 2000 miles!

As for telling you to calm down when talking to people, yes, that's OK advise, but it's VERY HARD to put into practice when you have an issue that COULD HAVE blown up your bike if left unfixed and you hadn't caught it in time. And, folks from the Harley dealer and the ESP are telling you the "FIX" is on YOUR DIME. HELL, I'd be raising hell too!

The dealer should fix it for you and shut up. They also should have called ALL their customers with the new M8 models and told them to come on for the fix, since it was a service bulletin from the MoCo. Who's to blame then? Well, it's a design flaw. It's the Manufacturer that designed and built the bike. THEY are to blame! Now, I don't know what's involved with fixing it...the $4 cost of the vent isn't the issue I'm sure..it's the labor to do the job, and all that's involved with that. What does the FIX actually cost? Are we talking hundreds, thousands...what?
You need to know that cost, because that will tell you a lot about why you are getting pushback on who will be paying for the FIX.

I know the dealer shouldn't be saddled with fixing design flaws by the MOCO, and they aren't financially equipped to do that anyway. If Harley puts out a bike series with well-known, and well-acknowledged issues, they should be made to fix those issues. PERIOD! I would call the MOCO direct and ask for a Customer satisfaction repair on their dime. My bet is that they will issue it for you.

Now hear comes what most here at this place don't want to hear: Who REALLY is to blame? Well my friend, it's ALL of us. WE have actually "trained" Harley to treat us like YOU have been treated in your case. Over the years, we have let them get away with design flaws that we paid for out of our own pockets, rather than forcing them to fix them at THEIR cost. Heck, they got away with it for so long they kept producing models with the SAME flaws, rather than spending the research money to fix the issue, because they knew we would pay the dealer to get it fixed. SO it was a WIN for the MOCO, and a WIN for the dealer too because the dealer got more shop money BECAUSE Harley put out a poorly made bike! If it wasn't true, you'd swear this was a conspiracy theory. THis scenario has been going on since AMF days too.

Well, it's time to FORCE the MOCO to act differently. Don't buy their motorcycles for a while. They will change things, I GUARANTEE THAT! For those of you that will buy them, at least have the guts to get in writing, with a form you brought with you, that they will give you a "bumper to bumper" warranty, from the MOCO, that will take care of ANYTHING that goes wrong with the bike for 100,000 miles, with no deductible! NO $50 co-pay jazz either. And with a 2 day shop turnaround time. Face it fans, they aren't going to change on their own. WE need to force this change upon them, or QUIT YOUR BITCHIN' .