Purchase parts online and local installation?
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Joined: Feb 2007
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Purchase parts online and local installation?
I can purchase parts from Chicago Harley for 20% discount and not have to pay 10% sales tax. Save 30% over local prices. But, I would need to have the local dealer install. Have any of you done this? Do you get much grief from the local dealer. I feel somewhat of a loyalty to the local dealers, but not for 30% less what I'd pay locally. Are the local dealers pretty good about charging what they normally would when parts are purchased somewhere else?
Thanks.
Thanks.
Road Master
Joined: Oct 2006
Posts: 770
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From: Maryland
RE: Purchase parts online and local installation?
Ive not done it myself, and I'd be worried about walking into the dealership with an armload of parts. Any reason you don't just go to an indy shop near you and take the dealer out of the picture?
Road Captain
Joined: Jul 2007
Posts: 579
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RE: Purchase parts online and local installation?
My local dealer is aware of the internet and will come close enough to the prices that it is not worth the wait, the worry or the hassle. Plus they install them and stand behind them. If I were a dealer, I would be less than thrilled if you came into my shop with parts and wanted them installed. Believe me, you would pay every penny I could justify.
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RE: Purchase parts online and local installation?
I need to look into an independent shop. I'm just not aware of any close, but I haven't really looked into it. I'll bet the local dealers would most likely not install them. I was thinking about the Engine Chrome package or Chrome hand controls or chrome sprocket and rotors.
Outstanding HDF Member
Joined: May 2006
Posts: 2,378
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From: Boise, Idaho
RE: Purchase parts online and local installation?
would you buy a steak and expect a restaurant to cook it for you?? Part of the profit the dealer or any shop makes besides the labor is the parts. another thing to consider is, what if the part is defective and gives up somewhere down the road? who will pay the labor to fix it? if you bought the part somewhere else and the dealer/shop just installed it, you don't have much leverage.
when I was in the auto repair (transmission) business, we normally refused to install customer supplied parts. they usually were cheaper in price for a reason (quality). yet if we installed them and they failed the customer expected the labor to be free.
if you're buying parts elsewhere (internet, etc.) and you can install them yourself, that is the best thing. if it is over your head, then probably ought to shop for a dealer/indy to do the entire repair, including parts.
when I was in the auto repair (transmission) business, we normally refused to install customer supplied parts. they usually were cheaper in price for a reason (quality). yet if we installed them and they failed the customer expected the labor to be free.
if you're buying parts elsewhere (internet, etc.) and you can install them yourself, that is the best thing. if it is over your head, then probably ought to shop for a dealer/indy to do the entire repair, including parts.
Road Captain
Joined: Nov 2005
Posts: 618
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From: Phila, Pa
RE: Purchase parts online and local installation?
My local dealer offers on line shopping, however , doesnt honor thier own on line prices in store.
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Ultimate HDF Member
Joined: Nov 2007
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From: NJ
RE: Purchase parts online and local installation?
ORIGINAL: Kentp
I can purchase parts from Chicago Harley for 20% discount and not have to pay 10% sales tax.
I can purchase parts from Chicago Harley for 20% discount and not have to pay 10% sales tax.
I agree with the other posters. You're asking for alot if you expect a local dealer to install them for you. Even if they do they're probably going to charge you more than it's worth.
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Ultimate HDF Member
Joined: Jul 2007
Posts: 5,577
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From: South of Dallas Area, Texas
RE: Purchase parts online and local installation?
We sell GM parts online all the time. Its the way things are now. Some dealers install with no problem, and some flat out refuse. My dealership would much rather sell the parts they install but it doesnt matter.
I would much rather buy my parts at the HD store I bought mybike at. I went in for HD SE slip ons and told the parts guy right out that they are cheaper online but I want to buy them from you. We worked out a deal and I bought them from my local dealer. Not quite the same price but very fair. I want to support the guy that works on my bike. Ask them right up front and they will usually work with you.
MikeM
I would much rather buy my parts at the HD store I bought mybike at. I went in for HD SE slip ons and told the parts guy right out that they are cheaper online but I want to buy them from you. We worked out a deal and I bought them from my local dealer. Not quite the same price but very fair. I want to support the guy that works on my bike. Ask them right up front and they will usually work with you.
MikeM