PayPal Refund Policy: Re: Eastern Performnace
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Seasoned HDF Member
Joined: Jul 2007
Posts: 6,336
Likes: 67
From: SW Minnesota
PayPal Refund Policy: Re: Eastern Performnace
Terry, who locked the thread about Eastern Performance, and others.
Igot an email notice from PayPal yeaterday about a refund. When I checked...it was $3.56 less than what I paid. I thought this was an oversight an called today. The fellow I spoke with said that was their PayPal charge
If any Paypal account owner refunds a payment back through Paypal to a customer, within 60 days, that account owner receives a credit back from Paypal for the chargers incurred.
The account holder hits the "refund" button on the transaction, fills in the amount of the refund (any amount up to 100%), and paypal automatically calculates the %refund of their charges and instantly credits the account holder.
Eastern Performance therefore owes the money to their customer, as they would have received a credit from paypal immediately upon refund to their customer, if they did it right.
From paypal:
Question:
If I send a refund, and it is accepted, are the fees from the original transaction credited to my account?
Answer :
Yes. If you send a full refund using the Issue Refund link, PayPal automatically refunds the transaction fees. If you send a partial refund, PayPal refunds part of the fees, based on the refund amount.
If you use Send Money to refund the payment after 60 days, PayPal cannot reimburse the fees for the original transaction.l
Igot an email notice from PayPal yeaterday about a refund. When I checked...it was $3.56 less than what I paid. I thought this was an oversight an called today. The fellow I spoke with said that was their PayPal charge
If any Paypal account owner refunds a payment back through Paypal to a customer, within 60 days, that account owner receives a credit back from Paypal for the chargers incurred.
The account holder hits the "refund" button on the transaction, fills in the amount of the refund (any amount up to 100%), and paypal automatically calculates the %refund of their charges and instantly credits the account holder.
Eastern Performance therefore owes the money to their customer, as they would have received a credit from paypal immediately upon refund to their customer, if they did it right.
From paypal:
Question:
If I send a refund, and it is accepted, are the fees from the original transaction credited to my account?
Answer :
Yes. If you send a full refund using the Issue Refund link, PayPal automatically refunds the transaction fees. If you send a partial refund, PayPal refunds part of the fees, based on the refund amount. If you use Send Money to refund the payment after 60 days, PayPal cannot reimburse the fees for the original transaction.l
Tourer
Joined: Jun 2007
Posts: 485
Likes: 0
From: Brisbane , QLD Australia
RE: PayPal Refund Policy: Re: Eastern Performnace
If Eastern Performance is such a bad seller (going from what I read on here and their feedback) why do we have them as a sponsor ???
Isnt that just sending lambs to the slaughter so to speak.
And also they dont do any special deals for us anyway, I asked the question on a quote I asked for "I am a HD forum member do we get a discount" - Answer "yes but not off the ebay prices only the retail prices" which works out more expensive than ebay anyway.
We want sponsors that will look after us dont we ?? or is someone at the top getting all the kickbacks ????
Isnt that just sending lambs to the slaughter so to speak.
And also they dont do any special deals for us anyway, I asked the question on a quote I asked for "I am a HD forum member do we get a discount" - Answer "yes but not off the ebay prices only the retail prices" which works out more expensive than ebay anyway.
We want sponsors that will look after us dont we ?? or is someone at the top getting all the kickbacks ????
Seasoned HDF Member
Joined: Jan 2005
Posts: 21,949
Likes: 6
From: My house
RE: PayPal Refund Policy: Re: Eastern Performnace
I think Terry explained why he locked that thread!!! Do we take away our sponsors here because of one customer that's not satisfied over less than 5 dollars,,, come on folks,, I own my own business,,, as hard as you try you can't please everyone.
You've only heard one side of the story,, like Terry said let him find out the other side, this company has been a loyal supporter of this forum which gives people like you and I a place to enjoy Harley's and all the other topics we have here,,,,, without sponsors this post would not even exist.
You've only heard one side of the story,, like Terry said let him find out the other side, this company has been a loyal supporter of this forum which gives people like you and I a place to enjoy Harley's and all the other topics we have here,,,,, without sponsors this post would not even exist.
Ultimate HDF Member
Joined: Nov 2005
Posts: 5,256
Likes: 5
From: Concord, CA
RE: PayPal Refund Policy: Re: Eastern Performnace
I have made a couple purchases from Eastern performance. I have not had to return anything, however I have asked many questions up front and always had a good response. Items shipped quickly and were exactly as I expected.
There are many many people in this forum that have had great experiences with them. Any company doing a lot of business is bound to have some issues or even an employee that is either having a bad day or just shouldn't have answered the phone.
Don't judge a company by one persons experience.
I'd like to see everyone elses experience with them good or bad. I'm sure they will be shown to be a good company to work with and not the evil entity they are being portrayed to be.
There are many many people in this forum that have had great experiences with them. Any company doing a lot of business is bound to have some issues or even an employee that is either having a bad day or just shouldn't have answered the phone.
Don't judge a company by one persons experience.
I'd like to see everyone elses experience with them good or bad. I'm sure they will be shown to be a good company to work with and not the evil entity they are being portrayed to be.
Cruiser
Joined: Dec 2006
Posts: 104
Likes: 0
From:
RE: PayPal Refund Policy: Re: Eastern Performnace
I wished thats all I had to worry about is being shorted $3.56 . I sometimes wonder what these people with petty complaints would do if the shoe was on the other foot .
Road Captain
Joined: Oct 2006
Posts: 600
Likes: 2
RE: PayPal Refund Policy: Re: Eastern Performnace
Bought many items from them over the years and never had a problem. Good people!
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Outstanding HDF Member
Joined: Jan 2006
Posts: 2,892
Likes: 2
From: Florida
RE: PayPal Refund Policy: Re: Eastern Performnace
I can't believe that $3.56 can get so much attention. I've never heard anything bad about Eastern Performance and someone losing $3.56 certainly isn't going to keep me from doing business with them. And if that amount of money matters that much to you, ya probably shouldn't own a harley.
And thinking you should get discounted ebay prices from a forum sponsor is just plain out there, ebay parts are already discounted.
And thinking you should get discounted ebay prices from a forum sponsor is just plain out there, ebay parts are already discounted.
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Road Captain
Joined: Dec 2005
Posts: 716
Likes: 5
From: Harley Home
RE: PayPal Refund Policy: Re: Eastern Performnace
I missed the first post on this issue. I have purchased from Eastern Performance before with no issues. What perrcentage is the $3.56 in question? I mean if you paid for a $10 part I might be miffed but if you purchased a $100.00 item maybe it is a restocking fee?
Road Warrior
Joined: Jan 2007
Posts: 1,319
Likes: 2
From:
RE: PayPal Refund Policy: Re: Eastern Performnace
lol we get bent out of shape over 5 bucks from a vendor , but the manufacture of the very machines we ride is into me for 1900.00 dollars been 5 weeks and I dont have my parts or money and I get told to calm down and dont get excited. I get the same response from h-d and the dealer . dont get mad at us its somebody else's fault.