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do business with debrix motorcycles at your own risk

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Old Oct 4, 2008 | 09:16 AM
  #1  
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Default do business with debrix motorcycles at your own risk

i ordered some muffler heat shields off e bay from them which the add clarly states will fit harley big twin or xl mufflers see for yoursel

you see those hose clamps in the pic? they need to be twice as long to fit around any muffler

now they want me to ship them back at my own expense for a refund, what turds
i was gonna buy another one since i got two mufflers on my bike but they lost my business now
 
Old Oct 4, 2008 | 09:26 AM
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Maybe they mispelled there name . It should maybe havesaid Debris as in junk??
 
Old Oct 4, 2008 | 09:53 AM
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probably right

screw em i'll do something cool to my mufflers
 
Old Oct 4, 2008 | 10:42 AM
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I have bought several items from debix. I have found them to be very competent, accurate in their descriptions and some of the fastest shipping around. They even worked with me when I was almost 3 weeks in paying due to computer malfunctions. If you buy by mailorder or ebay, return shipping is almost if not always on the buyer. Did you ask specific questions about the item and their return policy before bidding??
 
Old Oct 4, 2008 | 10:44 AM
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Did you contact Debrix to see if maybe they would ship you some different clamps??
 
Old Oct 4, 2008 | 10:58 AM
  #6  
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Did you contact Debrix to see if maybe they would ship you some different clamps??
__________________
yeah i did but i don't how many people work there? it seems like i'm getting canned responses to my e-mails and they don't list a phone number on their site

but i feel i need to lalk to a real person now

heres a pic of the item on ebay i was gonna paint my stock muffles black then put these on for contrast

http://cgi.ebay.com/ebaymotors/ws/eB...m=360090867827
 
Old Oct 4, 2008 | 11:05 AM
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I see where the problem is, The should have advertised the part as an exhaust heat shield, not a muffler heat shield. Those are designed to go over the exhaust pipe, not the muffler.
 
Old Oct 4, 2008 | 11:21 AM
  #8  
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yup these are the dimensions they sent me in an e-mail, after the fact

hi vance,
SKU# 30-0109 fits most 1 3/4" - 2 1/2" inch pipes...


now they don't explain whether their talking circumference or diameter here, but at this point i want another set for free if the product was as advertised there wouldn't be a problem

but now i need to take money out of my pocket, an extra expense to make a product work that they advertised for mufflers, they should make it right

thats what i did as an automotive manager fr 3 years
freebyrd
 
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Old Oct 4, 2008 | 11:26 AM
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Probably the cheapest way to get out of ths is to go down to the auto parts store and spend a couple of bucks on bigger clamps.
 
Old Oct 4, 2008 | 11:32 AM
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Next time you want to buy off Ebay, give my freind Dave at JD cycles a call at 541-926-8894. He is an authorized dealer for most of the aftermarket vendors. He is in Albany Oregon. He can probably get it and ship it to you lower or equal to retail.
 



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