General Harley Davidson Chat Forum to discuss general Harley Davidson issues, topics, and experiences.
Sponsored by:
Sponsored by:

McCoy's in Green Bay...poor customer service.

Thread Tools
 
Search this Thread
 
Old Jun 4, 2010 | 05:27 PM
  #1  
Dite's Avatar
Dite
Thread Starter
|
Cruiser
Joined: Feb 2010
Posts: 196
Likes: 1
From: Joshua, TX
Default McCoy's in Green Bay...poor customer service.

I have been in contact with the owner's son and the finance guy about buying a new 2008 Softail for the past 2 weeks.

They quoted me a MSRP price for the bike and I counter offered and they have not responded at all. I have tried numerous times via email and phone calls to close the deal and settle on a price that is acceptable to buyer and seller, but they have blown me off.

Is this attitude common for this dealership?
 
Old Jun 4, 2010 | 06:04 PM
  #2  
tjvrodrick's Avatar
tjvrodrick
Club Member
Joined: Jun 2009
Posts: 10,499
Likes: 0
From: San Diego/Tj mexico
Default

F them Go to craigslist.org and save a lot of cash
 
Old Jun 4, 2010 | 06:09 PM
  #3  
badwhine's Avatar
badwhine
Outstanding HDF Member
Joined: Aug 2007
Posts: 2,874
Likes: 8
From: Earth
Default

Originally Posted by Dite
I have been in contact with the owner's son and the finance guy about buying a new 2008 Softail for the past 2 weeks.

They quoted me a MSRP price for the bike and I counter offered and they have not responded at all. I have tried numerous times via email and phone calls to close the deal and settle on a price that is acceptable to buyer and seller, but they have blown me off.

Is this attitude common for this dealership?
So blasting them on the www will solve your concern? Some say that dealers are stealers, and that buyers are liars. Attitude is common.
 
Old Jun 4, 2010 | 06:17 PM
  #4  
will2002's Avatar
will2002
Extreme HDF Member
Liked
Loved
Community Favorite
Top Answer: 10
Joined: Nov 2007
Posts: 10,788
Likes: 2,222
From: Texas
Default

Originally Posted by Dite
I have been in contact with the owner's son and the finance guy about buying a new 2008 Softail for the past 2 weeks.

They quoted me a MSRP price for the bike and I counter offered and they have not responded at all. I have tried numerous times via email and phone calls to close the deal and settle on a price that is acceptable to buyer and seller, but they have blown me off.

Is this attitude common for this dealership?
So, how far apart are ya in dollars? They may have just figure there is no deal to be made and have moved on.
 
Old Jun 4, 2010 | 06:22 PM
  #5  
Toypuller's Avatar
Toypuller
Seasoned HDF Member
Veteran: Navy
15 Year Member
Liked
Community Favorite
Joined: Feb 2009
Posts: 5,542
Likes: 6,196
From: In your head rent free
Default

Need clarification.

You said they haven't responded at all.

What happens when you call? Do they just not answer the phone? Or have you just not been able to agree?
 
Old Jun 4, 2010 | 06:31 PM
  #6  
Dite's Avatar
Dite
Thread Starter
|
Cruiser
Joined: Feb 2010
Posts: 196
Likes: 1
From: Joshua, TX
Default

When I call, the girl on the other end takes a message (says the guys are busy with customers or on the phone).

I have asked for photos and none have been sent. I was told the mileage was 31 miles, but the ad states 78 miles (reason why I asked for photos).

Their initial price was MSRP, then I countered and they have not responded with a counter offer, we are about $3k apart. It is a new 2008 Softail Springer.
 
Old Jun 4, 2010 | 06:36 PM
  #7  
flylock's Avatar
flylock
Tourer
Joined: Apr 2006
Posts: 280
Likes: 0
From: york,pa.
Default

It may be that the reason they still have an 08 springer is because they aint dealin on it. you may wanna just look elsewheres. seems like there's plenty of bikes out on the market.
 
Old Jun 4, 2010 | 06:37 PM
  #8  
kiwideuce's Avatar
kiwideuce
Seasoned HDF Member
Photogenic
Photoriffic
Shutterbug
Joined: Jan 2010
Posts: 5,361
Likes: 117
From: auckland,new zealand
Default

they not interested in a sale!! stuff em, plenty of bikes for sale,go somewere else!!i am assuming your offer was not an insult??
 
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-1

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-2

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-4

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-5

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-6

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-7

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-8

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
story-9

Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

 Verdad Gallardo
Old Jun 4, 2010 | 06:48 PM
  #9  
vtwin1340's Avatar
vtwin1340
Club Member
Joined: Apr 2008
Posts: 1,014
Likes: 3
From: Plano, TX
Default

How is that poor service? They gave you a price, you didn't take it, they went on with business.
 
Old Jun 4, 2010 | 06:49 PM
  #10  
bagga's Avatar
bagga
Elite HDF Member
Joined: Mar 2006
Posts: 3,673
Likes: 606
From:
Default

mccoy's is known for this. i live in green bay and that's how it is.
 



All times are GMT -5. The time now is 09:24 AM.

story-0
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-1
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-2
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-3
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-4
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-5
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-6
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-7
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-8
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE
story-9
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

Slideshow: Graeme Billington's left-hand-drive Shovelhead is as much about problem-solving as it is about classic Harley form.

By Verdad Gallardo | 2025-12-30 11:27:08


VIEW MORE