Local dealers dont sell bikes?
Thread Starter
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Tourer
Joined: Oct 2009
Posts: 329
Likes: 1
From: Branchville, nj
Local dealers dont sell bikes?
My local 2 dealers dont sell bikes they want you to buy them.
I go into 1 of the 2 local dealers a week and a half ago to have the Road King serviced. While I'm waiting, I see a street glide in Merlot sunglo with the power package on the floor. The salesperson starts talking to me about the bike and finds out over the past 30 years I've bought 7 bikes at that store and 3 else where. I tell him give me a price on the bike with and without trading my road king, if it sounds resonable to me eitherway I'll buy the bike.
2 hours goes buy and they never give me a price. I pay for my service and leave. When I get home I call the other local dealer where I bought 2 bikes and ask for a price and availability on the street glide like the one I just saw. Its been 2 weeks and i still have not heard from either dealer.
I manage a high line franchise car dealer and would fire those salespeople if they worked for me. There I was with $20k hanging out of my pocket and I felt like I had to beg to spend it!
These Harley dealers should treat their business like a business and not a hang out!
I go into 1 of the 2 local dealers a week and a half ago to have the Road King serviced. While I'm waiting, I see a street glide in Merlot sunglo with the power package on the floor. The salesperson starts talking to me about the bike and finds out over the past 30 years I've bought 7 bikes at that store and 3 else where. I tell him give me a price on the bike with and without trading my road king, if it sounds resonable to me eitherway I'll buy the bike.
2 hours goes buy and they never give me a price. I pay for my service and leave. When I get home I call the other local dealer where I bought 2 bikes and ask for a price and availability on the street glide like the one I just saw. Its been 2 weeks and i still have not heard from either dealer.
I manage a high line franchise car dealer and would fire those salespeople if they worked for me. There I was with $20k hanging out of my pocket and I felt like I had to beg to spend it!
These Harley dealers should treat their business like a business and not a hang out!
Seasoned HDF Member
Joined: Sep 2007
Posts: 9,741
Likes: 1,598
From: Danbury CT
Well if I wanted a bike that bad I'd be on the phone with the salesperson, another salesperson or the GM until I got a deal instead of wasting time complaining here. If you bought 7 bikes there they must do something right.
Last edited by golfblues; Nov 17, 2010 at 10:58 AM.
Road Master
Joined: Sep 2009
Posts: 945
Likes: 3
From: Oklahoma City
I've noticed that at the two local dealers here you can go in on a Saturday afternoon and walk around bikes, sit on bikes crawl around and look under bikes and never have a salesperson come over and talk to you. Almost like they're trained to soft-sell.
Now, the moment you go over to the clothing and accessories side of the dealerships you're immediately "attacked" by the nice looking young ladies they have on that side.
Now, the moment you go over to the clothing and accessories side of the dealerships you're immediately "attacked" by the nice looking young ladies they have on that side.
Road Warrior
Joined: May 2008
Posts: 1,847
Likes: 6
From: FT Bragg NC
I'd have gone to the owner or GM and basically told them thier BS salesman just cost them a 20K sale and walked out.
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Road Master
Joined: Dec 2007
Posts: 878
Likes: 0
From: Tellico Plains, Tenn.
Check out Smoky Mountain Hd in Maryville,Tenn. they are very big on greetin folks as soon as they come in the door and they have a helpful sales staff too.
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Elite HDF Member
Joined: Aug 2008
Posts: 4,933
Likes: 11
From: Kentucky
I've also had good experience with Cincinnati HD. I'd like to do business with my closest dealer, Man O' War HD in Lexington, KY, but had a hard time finding a salesman and getting my price/payments a couple of weeks ago, so I went back to Cincinnati HD for the third bike from them.
Seasoned HDF Member
Joined: Jul 2008
Posts: 9,281
Likes: 1,139
From: southeast PA
I've worked at a couple of high end car dealers and if a salesperson let someone leave the store before they had a word or two with the manager they would hear about it later. The customers weren't necessarily pressured, it was more of a courtesy so management knew what the story was and could follow up. This ain't rocket science.